It seems we’ve all faced delays of some sort recently – be it delays with our mail or widespread travel disruption – and the CQC are no different. Just before Christmas, they announced delays to all the planned changes for 2023. The revised plan suggests that the changes will now be implemented towards the end of 2023.…

Hot on the heels of CQC Manager* and Safety Alerts Manager, our Compliance Package can now help you to manage significant events, complaints, risks and checks. Significant Events Manager – Enables you to record, manage, categorise, distribute and add learning to your significant events. Complaints Manager – Helps you manage the complaints process from start…

Just over a year ago, I wrote the ‘Continuing to sail on the sea of CQC change’ blog, and 18 months earlier, I wrote the ‘CQC: Big changes are on the horizon’ blog. Today, we’re still at sea, sailing along, encountering change over every horizon. But could it be that the good ship ‘CQC’ is…

Last month, the Health and Care Act 2022 was updated to include mandatory training on learning disabilities and autism. As of 1st July, every CQC-registered provider must ensure that their team receives this training, as appropriate to the individual’s role. The Government is required to consult on and publish a Code of Practice which will outline…

‘Evening all’ (said in my best Dixon of Dock Green voice). You may be thinking I’ve gone slightly mad with a blog about poster police but do bear with me, it’ll be a useful read. We all know that we need to provide accessible information for our patients, be it information about the services on…

Worried about the CQC? Worry no more! In fact, cue the Bobby McFerrin music: “Don’t worry, be happy ’Cause when you’re worried your face will frown And that will bring everybody down So don’t worry, be happy Don’t worry, be happy now!” While you’re whistling away (admit it, you started whistling the intro to that…

The first edition of the CQC (Care Quality Commission) Handbook [PLUS] is now available to download. This is a must-have document, packed with information and links to additional resources. It is THE ultimate guide to understanding the CQC and how your practice can be CQC compliant. The handbook covers: An overview of the CQC Registering…