The CQC is due to implement their new assessment framework, complete with six new evidence categories. These six categories are used for each individual Quality Statement (QS). All services will then be able to see exactly what they’ve scored out of 100% within each of the QSs. This is excellent news because it makes the whole…

You will have seen previous blogs and posts in the forum advising that the CQC are exchanging 150 key lines of enquiry (KLOEs) for 34 Quality Statements (QSs). This is obviously frustrating for all those Practice Managers who have just finished memorising the 150 KLOEs and aligning evidence to them all! But what does this actually…

Whether you’re risk averse or a risk taker, there’s no escaping the fact that in primary care, risk assessments are essential; in fact, they’re a legal requirement. If you or I were asked to describe risk assessments in one word, I’m sure there would be some descriptors that would be edited out of this blog!…

There’s more change coming and it’s not necessarily all good! Here’s an overview of what’s potentially going to happen this year. More than a quarter of inspectors are being changed to ‘assessors’ in early 2023. These new, purely home-based, regulatory spies will be responsible for carrying out assessments without announcement, which could change ratings without…

This month, the focus is on the most important key question that connects every single GP service that has ever been rated ‘requires improvement’ or ‘inadequate’. It is of course the Safe key question. Why is this the most important? Not only does it link to Regulation 12, which covers safe care and treatment, but…

Our all-encompassing Compliance Package in the HUB enables you to record, assign, track and report on all of your compliance actions in one place. Policies uploaded to Policy Manager and training completed via Learning Manager are automatically aligned to the relevant KLOE within CQC Manager. Included in the Compliance Package:   CQC Manager* -An ideal way to…

It seems we’ve all faced delays of some sort recently – be it delays with our mail or widespread travel disruption – and the CQC are no different. Just before Christmas, they announced delays to all the planned changes for 2023. The revised plan suggests that the changes will now be implemented towards the end of 2023.…