By Gary Hepburn – Sirius Business Services Ltd Let’s dispel the myth that it’s the Fire Service’s responsibility to evacuate disabled people from your practice’s building in the event of a fire. In 2006 a new piece of legislation called The Regulatory Reform (Fire Safety) Order 2005 (known as the RRO) came into force. It…

By Steffan Gimblett At Pontardawe Primary Care Centre we have developed QR info pods so that our patients can scan QR codes with their smartphones. All smartphones now have embedded QR reading technology in the camera so there is no need to download separate software, making this new technology current and up-to-date. Take a look at…

Most elements of the world we live in would be unrecognisable to someone from even 20 years ago. People now have phones in their pockets that contain more processing power than the computers used for the Apollo landings; we have almost instant access to nearly all the books written, songs recorded and works of art…

How a simple flu recall letter delivered a winter health check for patients and a groundbreaking administration process. Dr Klaus Green works at The Mill Medical Practice in Godalming, Surrey. At a time when flu vaccinations are reportedly down, The Mill Medical Practice has achieved a 79% take-up level amongst the over 65s and 53%…

Partnership working with both neighbours and technology suppliers offers the best route to improving efficiency, says James Morriss, Head of Sales & Marketing, Lexacom There is a lot of pressure on practices to adopt more efficient ways of working, with technology seen as a key enabler in getting more done in less time without compromising…

By Lynda Cox Practice managers are, understandably, finding some elements of the GMS contract perplexing. The changes made in April have directed practices that they can claim for GPs’ sickness absence, but without paying close attention to the requirements of a claim you could be left at a dead end or, worse still, the wrong end…

As a PM of a practice which has recently been awarded an ‘outstanding ‘rating by CQC  I have experienced a range of emotions. Before the inspection I felt anxious because, unfortunately, rightly or wrongly,  CQC ratings will be used to judge the practice in the future. During the two week build up to the inspection,…