By Steffan Gimblett
At Pontardawe Primary Care Centre we have developed QR info pods so that our patients can scan QR codes with their smartphones. All smartphones now have embedded QR reading technology in the camera so there is no need to download separate software, making this new technology current and up-to-date.
Take a look at some of the coverage we have had with The RCGP:
QR codes can be used to communicate anything. Word and Excel documents such as practice leaflets and information posters that you would usually put up in reception; videos, presentations and websites. Literally anything! The QR info pods are particularly good for displaying statutory information, complying with CQC and HIW inspection criteria.
We produced the QR pods firstly to save money on print costs and secondly to communicate more information to patients.
The QR pods include codes linking patients directly to all of our online services, such as website and registration pages for online appointments and repeat medication.
As you can see in the PDF diagram (available below) which illustrates the pod design, the pods also have dedicated sections linking to social media sites and a wealth of self-help guides, educational videos, national and localised health promotional campaigns and localised services.
Crucially, there are codes linking patients to seasonal information sources, such as flu vaccination campaign videos and materials which will be invaluable during the busy winter months. Patients simply scan the code using their smartphones, they then have instant access to the digital information we want them to see.
We have experienced a drastic drop in the number of forms we print for patients, as they are now available to be scanned, thus saving money. We were also praised in a practice inspection by HIW for our use of QR info pods with it being described as innovative, groundbreaking and a great example of prudent healthcare in action.
Download PDF showing example displays here.
If you would like more information on how the QR pods can be used in your practice, please do not hastate to contact me.
Pontardawe Primary Care Centre
By Steffan Gimblett