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Pride Month is a time of celebration, reflection and advocacy for the LGBTQ+ community. First, a brief bit of history… June is known as Pride Month, mainly because the Stonewall riots of 1969 in New York happened in June. These are known as the start of the modern LGBTQ+ civil rights movement. While June is…
June 6, 2024, by Practice Index in GP Practice Management, HR - Human Resources, HR Updates 0 Comments
For most of us in practice, managing and leading change processes is a regular activity. This gets particularly challenging when changes impact on staff roles, responsibilities, hours, work environment, or even contractual entitlements. In May’s HR Clinic, Robyn Clark (aka JacksonR) and Susi O’Brien (HR Help advisor) answered all your questions on all aspects of…
June 6, 2024, by Practice Index in Practice Index HUB, Practice Index News 0 Comments
We’re always looking at how we can improve – that’s where our commitment to development comes in. Thousands of primary care staff across the UK are now using Holiday Manager to book their leave, and we’re delighted to announce a new feature allowing staff to request other types of leave. One of the most requested…
June 6, 2024, by Practice Index in GP Practice Management, News 0 Comments
Practice activity up on pre-pandemic period In April, practices in England delivered 30.5 million appointments, according to NHS England. This was six million more than in April 2019. The organisation reported that 98% of practices in England have now successfully upgraded their phone services, putting an end to the ‘engaged’ signal for most patients. In…
June 6, 2024, by Practice Index in GP Practice Management 0 Comments
Are you ready for the 12th NHS Primary Care Transformation Conference: The Foundations for Better Care? Taking place on June 26th at etc Venues Manchester, this is a great opportunity to delve into the future of healthcare. Reimagining Primary Care: Building a Modern GP Practice for a Healthier Tomorrow Dive into the future of primary…
May 30, 2024, by Ceri Gardener in Annual Leave, GP Practice Management, Staff 2 Comments
Hands up whoever now has Cliff Richard singing in their head?! With exams nearly over, and 16 year-olds whooping with joy at the end of their school years, many people are starting to head off on their summer holidays while some are on half term, and it got me thinking about what is ahead! There…
May 30, 2024, by Phil - Practice Index in GP Practice Management, Patients, Staff 0 Comments
When anyone mentions reasonable adjustments, I immediately think of practical adjustments or changes that can be made to reduce any disability-related disadvantages. From an employer’s perspective, such adjustments are specific to individual members of the team, and perhaps knowing your team makes these adjustments easier to facilitate. But what about our patients? What are we…
June 6, 2024, by Ceri Chaplin in Equality and diversity, GP Practice Management, Patients 1 Comment