I have NO words! I watched the Panorama programme the other night.  I’m speechless – in an “I don’t know what to be speechless about first” kind of way! I don’t recognise the type of service that this programme was talking about. Yes, we face daily challenges in terms of availability. Yes, sometimes we don’t have…

I’ve been expecting the new contract changes to arrive, so I’ve been keeping an eye on my emails more closely than usual. At first glance, some of the changes seem relatively innocuous – that is, until you get to the ‘work late’ and ‘Saturday too’ bit. It’s just slipped in there, almost as if we…

I have had it! I’m more fed up than I’ve felt in a long time. I have spent long months and many sleepless nights worrying about my unvaccinated staff. The thought that I’d have to fight to recruit new staff amongst a smaller pool of candidates, while every other practice was doing the same thing,…

Every year I tell myself it’ll be different this year, and every single year I’m surprised when it isn’t. I should know better by now. The flu vaccine-ordering process has always been a “tad” stressful, but now that we’re told which ones to buy, it should be easier, right? Nope, wrong! Invariably, even though the…

We hear about it all the time: the abuse of NHS staff. I regularly read about complaints and issues on local Facebook pages, and heard how media abuse is impacting on fellow PMs on this thread. But this story really got to me. It isn’t a million miles away from where I live, but I think it…

On an unusually introspective day, I read this article. It led me to thinking about this in the context of my life. I am a bit of a perfectionist. I don’t always succeed in perfection, but I am always striving to do my best. It’s what, arguably has made me a good PM over the…

I’m perennially a glass-half-full kinda girl. Having been in practice for more years than I care to remember, there are times when I really do wonder why I’m always so upbeat. Many years of experience should really have knocked that optimism out of me. But the sun is shining, the birds are singing – so…