Consider this tricky scenario: Tom, a local moggy, is a regular and persistent visitor to your practice, but he isn’t owned by your team. He’s fed regularly and is much loved. Some patients even say that having Tom in the surgery is “great” and “lovely therapy” for them. However, one day, a young child is…
Author Archives | Mat Phillips
Why is business continuity important?
March 9, 2023, by Mat Phillips in GP Practice Management, Policies, Staff 0 Comments
What vaccines can your HCA undertake?
October 20, 2022, by Mat Phillips in HCAs, Health, Patients, Vaccinations 0 Comments
The ever-growing medicine cabinet
May 5, 2022, by Mat Phillips in Clinics, GP Practice Management, Patients, Staff 0 Comments
Scottish practice support
March 17, 2022, by Mat Phillips in Policies, Practice Index PLUS, Scotland 0 Comments
A new guide to reception activity
February 24, 2022, by Mat Phillips in GP Practice Management, Practice Index PLUS, Reception, Receptionists 0 Comments
April 20, 2023, by Mat Phillips in GP Practice Management, Policies 0 Comments