It could be suggested that, nowadays, those of us who work in the service industry (AKA the front line) are getting a tough time from the public, those who hold our contracts and those who are their paymasters – i.e., those who work at the Department of Health and Social Care. Statistics highlight that we’re…

The new National Standards of Healthcare Cleanliness 2021 were released quietly and without a fanfare back in April 2021. So much so, I wasn’t even aware of them until a few weeks ago when I thought I should start updating the Infection Prevention and Control Policy and its sister document, the Cleaning Standards and Schedule Policy. Additionally, there’s been…

Getting to this point hasn’t been straightforward… in fact, the route has been as bendy as a plate of spaghetti in a snake’s stomach! But we now think it’s safe to release this information prior to the National Data Opt-Out Programme which starts in July, no September, erm… well, whenever – pick a date. As…

The homeless are a group of people I have a particular passion to try and support. It may be that, being ex-military, I’ve come across a few of my brothers on the streets, or it could be that I can empathise with rough sleepers as I also know how bloomin’ cold it is to sleep…

Christmas lights are coming down, it’s cold outside, the dark months are upon us and the world has a killer pandemic on the rampage, how much worse can it get? Bad news… January and February are going to be some of the toughest months for the NHS in a long, long time. The perfect storm,…

I am a proud veteran of the Royal Navy and so last week, on Trafalgar Day, I was glad to receive information about a new NHS initiative that supports armed forces families. This new NHS England and NHS Improvements initiative is to look at how families of serving personnel, reservists and veterans access NHS services…

It would seem that we in the UK are in the midst of a paradigm shift when it comes to delivering primary care appointments. COVID-19 has demanded that technology plays a full part in the tackling of our patients’ diseases and ailments, and the traditional 10-minute face-to-face (F2F) consultation between clinician and patient at the…