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Six months ago, a practice manager called me in tears. “Our Facebook page is awash with hateful comments from patients,” she said. I’m paraphrasing and deleting some of the expletives here. I looked. It was. Some comments were downright dreadful, despite the practice doing all the right things – i.e., posting regularly and giving updates…
November 25, 2021, by Practice Index in GP Practice Management, HR - Human Resources 0 Comments
There’s something lovely about seeing order and neatness in paperwork. Knowing you have a template for everything, and no one-off surprises in individual documents, helps to increase our feelings of control and confidence in most management situations. Employment contracts are no exception to this. It seems instinctively easier to imagine every employee on exactly the…
November 25, 2021, by GP Practice News in GP Practice Management, News 0 Comments
The new leader of Britain’s GPs has promised to “reset” the primary care’s relationship with the government in the face of widespread anger over the treatment of practice staff. Dr Farah Jameel, a GP in Camden, London, became the first woman elected to chair the GP committee of the British Medical Association, and stated she…
November 24, 2021, by GP Practice News in GP Practice Management, News 0 Comments
Residents of a Yorkshire city have been asked to “be kind” to practice staff in an open letter from primary care leaders as GPs warned of a “constant barrage of abuse.” Sheffield’s Clinical Commissioning Group has sought to explain “unprecedented pressures” in the letter to patients. It said: “While we know being poorly or injured can…
November 18, 2021, by AISMA in AISMA, Pensions 0 Comments
Part 3: Contribution rates and employer costs This part of the guide explains the NHS Pension Scheme contribution rates for both members and employers. In October 2021, proposals were put forward for changes to contribution rates. Following consultation, the changes were implemented from 1 October 2022. The agreed changes are covered here. Employer contribution The…
November 18, 2021, by AISMA in Accounting, AISMA, Pensions 2 Comments
Part 2: How is the pension calculated? The way in which pension benefits are calculated in the NHS Pension Scheme depends on which part(s) members belong to and whether they are ‘practitioner’ or ‘officer’ members. Practitioners GP partners, salaried GPs and locum GPs are all practitioner members of the scheme. Practitioner pensions are based on…
November 18, 2021, by AISMA in Accounting, AISMA, Pensions 0 Comments
Association of Independent Specialist Medical Accountants nine-part tutorial for Practice Index – Introduction Does thinking about the NHS Pension Scheme give you that sinking feeling? Do you groan every time there’s an update to the rules and regulations? Even the most dedicated pension enthusiast can struggle with the complexities of the scheme. This nine-part tutorial will…
November 26, 2021, by Kara Skehan in Patients, Social Media 1 Comment