“I want to make a complaint” is never a phrase we relish hearing, and it can be all too jarring to hear it from the mouths of our own staff. But that is essentially what a grievance is – a complaint about the working environment. So how do you as a manager deal with grievances?…

If you’re fed up with manually calculating holidays, juggling leave requests, and tracking other absences, it’s time you tried Holiday Manager. Not only can you manage all team absences – holiday, sickness, parental, study leave, etc. – in one place, but you can authorise requests easily, and ensure you’re meeting the statutory requirements for part-time…

In the midst of what has become a highly confrontational year for the health service as different staff groups have clashed with the government, leading to strike action, the next battleground might just be in general practice. After months of inharmonious negotiations between the BMA and NHS England, the latest update to the GP contract…

A summary of the HR and H&S updates issued in February 2023 HR Updates Amber alerts UPDATE: Exclusivity clauses to be banned in contracts for low-income workers Green alerts Redundancy and disability H&S Updates Amber alerts Safe use of ladders and stepladders at work

Many practices use locum GPs to temporarily take over the place of a regular partner or team member. Traditionally they’re self-employed and will have numerous GP practices as clients. This includes locums who work through a limited company. However, the law surrounding such contractor status is complicated, which means that, in reality, situations can become…

Menopause is an issue that affects over half of the population at some point in their lives. More than 75% of females will experience menopausal symptoms, with over 25% suffering severely, which may impact their day-to-day life as well as their performance. With a significant percentage of general practice staff being female, it is likely…

A summary of the HR and H&S updates issued in January 2023 HR Updates Red alerts National Living Wage and National Minimum Wage rates – 1st April 2023 Family-friendly benefits statutory rates – 2nd April 2023 Statutory sick pay rate – 6th April 2023 Amber alerts Upcoming flexible working changes Green alerts A “vanishing” dismissal