Receptionists often get short shrift from patients and even their colleagues on occasion. In fact, an article in the press entitled ‘March of the GP receptionist’ stated that “Patients are upset at having to discuss personal health matters with a receptionist, in earshot of the waiting room”. But receptionists are only trying to do their…

You can join for free and use all the features of the HUB for free. There are also a few courses in there we have made available for free. If you are a Practice Manager, please register for the HUB here: https://hub.practiceindex.co.uk/

To celebrate the launch of our new eLearning service, we have created this useful document. This FREE resource is available to all UK based GP practices. To download it, please go here. Includes over 45 courses with recommended retake periods (months) and which courses staff should take.      

GDPR is coming but DON’T PANIC! We are here to make sure you are ready before the 25th May 2018. Following on from the release of our popular GDPR policy template, we are pleased to announce our GDPReLearning course is now ready. The course will ensure you understand the GDPR and how it affects general practice.