Are you prepared for your CQC inspection? If you aren’t, then do not worry; you soon will be! This Masterclass focuses on the five key questions the CQC asks about services: Are they safe, effective, caring, responsive to people’s needs and well-led? Six exceptional modules of ammunition, enabling you to feel fully prepared for your…

The ultimate GP practice management Masterclass covers an array of subjects related to the day to day business of general practice from a management perspective. Improve your productivity Enhance efficiencies within your practice Develop as a practice manager By the end of this comprehensive Masterclass what you don’t know as a PM, won’t be worth…

Our sepsis awareness course is our February Freebie! Every month we make one of our courses from our Essential eLearning package free. Take the course today in the HUB https://hub.practiceindex.co.uk/ What is sepsis? Video time Take time to think Spotting Sepsis – Adults Spotting Sepsis – Children Shocking Statistics Take time to think Risk Stratification…

A short 30 minute course for all staff involved in handling and processing cold chain items in general practice. Sections: Course overview Introduction to the cold chain Responsibilities & requirements What to do when things go wrong Care Quality Commission Guidance Question summary Quiz Practice Index resources Delivered in the HUB. Start today! https://hub.practiceindex.co.uk/

We are pleased to announce more details about our eLearning services for GP practices, including the video below and a PDF leaflet here. Join the HUB for free here. If you have any questions, please do not hesitate to contact us.

The ‘Receptionists in General Practice Masterclass’ is an online course designed specifically for all GP receptionists, new and experienced. The course consists of four modules and can be accessed in the eLearning HUB. Module 1: Etiquette: In this section, the significance of etiquette is aligned to the role of the receptionist, illustrating just how key receptionists…

Receptionists often get short shrift from patients and even their colleagues on occasion. In fact, an article in the press entitled ‘March of the GP receptionist’ stated that “Patients are upset at having to discuss personal health matters with a receptionist, in earshot of the waiting room”. But receptionists are only trying to do their…