CQC Manager, part of the Compliance Package, allows you to record, assign, track and report all of your evidence in one central and secure place. As the CQC moves toward the new Quality Statements approach, we’ve got you covered! We’ve made it simple and easy to migrate your existing information by: Cross-mapping all KLOEs to…

Scores, aggregates, and ratings. Three words that many of us associate with sport; I could be writing about rugby but alas, that isn’t the feature of this blog. As Brian O’Driscoll once said, “rugby takes its toll”, and the same can be said for the CQC. How many changes are we going to have to…

Are you feeling a bit anxious about the new whole patient population audit? Let me tell you what practices can do to mitigate and manage the CQC’s new detailed inspection approach. Since 2022, the CQC have been auditing whole patient populations using Ardens search tools which can find any and all patients who are potentially ‘at risk of…

The CQC is due to implement their new assessment framework, complete with six new evidence categories. These six categories are used for each individual Quality Statement (QS). All services will then be able to see exactly what they’ve scored out of 100% within each of the QSs. This is excellent news because it makes the whole…

You will have seen previous blogs and posts in the forum advising that the CQC are exchanging 150 key lines of enquiry (KLOEs) for 34 Quality Statements (QSs). This is obviously frustrating for all those Practice Managers who have just finished memorising the 150 KLOEs and aligning evidence to them all! But what does this actually…

Whether you’re risk averse or a risk taker, there’s no escaping the fact that in primary care, risk assessments are essential; in fact, they’re a legal requirement. If you or I were asked to describe risk assessments in one word, I’m sure there would be some descriptors that would be edited out of this blog!…

There’s more change coming and it’s not necessarily all good! Here’s an overview of what’s potentially going to happen this year. More than a quarter of inspectors are being changed to ‘assessors’ in early 2023. These new, purely home-based, regulatory spies will be responsible for carrying out assessments without announcement, which could change ratings without…