In the previous two blogs we’ve covered induction, handovers, terminology, collaborative working and working at scale. Now you’re settling into the role, you know your organisation, you know the team and you’ve got a good understanding of your role. But what about contracts? Do you know enough about contracts? Would you like to know more?…

How did you feel after reading the first blog on this subject? I hope you weren’t too worried or even disillusioned. If you were, is that perhaps because you haven’t yet assumed the role, or haven’t undergone an effective induction process? What about your handover; what did it involve and was it comprehensive enough? What…

So you’ve landed your dream job and you’re now the Practice Manager! But if it’s your first time in the industry, are you ready for the challenges that lie ahead? Primary care is unlike any other industry and no two practices are the same. That’s the reality of working in general practice. Maybe in a…

Introduction Once again I find myself writing about a subject that is new to all of us. Now James at Practice Index does like to challenge me, so not content with the 2017-18 challenge of GDPR, he has given me the 2018-19 challenge of FMD… and I thought we were friends! The last thing we…

Earlier this year, Mental Health Awareness Week focused on stress, with statistics showing that two thirds of us experience some form of mental health problem during our lifetime. The statistics provided by mentalhealth.org.uk were quite alarming: 74% of people have at some point felt so stressed that they felt overwhelmed or unable to cope. In…

The world of general practice continues to change and we have, for some time now, been moving away from the traditional models of general practice. Collaborative working and mergers are increasingly common and almost the norm nowadays, so does that mean the PM needs more input; is being a PM partner the answer? In 2013,…

Okay, it may not be the best title for a blog and you’ll have to be of a certain age to get it (and if you do, you’ll probably be humming the tune!) but it’s that time of year again when practices are preparing for flu season and hopefully putting the wind behind the sails…