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Author Archives | Ben Gowland

Ben Gowland

Director and founder Ockham Healthcare, presenter of The General Practice Podcast, supporting innovation in General Practice

Quiet quitting – the growing workplace trend

Quiet quitting

In a reaction to the increasingly poor work-life balance that many are experiencing, there has been a growing movement across the globe known on social media as “quiet quitting”. Is this phenomenon about to hit the NHS, and what can managers do about it? Quiet quitting is where employees decide not to go above and…

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“A health professional will consult with you in an appropriate time period”

Doctor and sick patient lying in bed

There’s a dichotomy between the resources that are being put into general practice and the national messages that are being given about the service. Is this deliberate, and is general practice the victim of some elaborate plot against it? Or is it simply the ineptitude and lack of understanding of those making the decisions? The…

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Can general practice survive the cost of living increase?

September 22, 2022, by in Podcasts 0 Comments

cost of living

With inflation hovering around 10% and the increase in the GP contract locked at 2.1% (agreed back in 2019) the cost of living increase is disproportionately impacting GP practices.  Could this be the straw that breaks the camel’s back for independent general practice? The impact of the huge cost of living rises is not simply…

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What can GP practices do for veterans?

UK flag on soldiers arm. UK military uniform. United Kingdom troops

There are 2.4 million military veterans in Great Britain, constituting 5% of the population aged 16 or over.  Despite the common perception that veterans are elderly, 40% of veterans are aged between 16 and 64 years.  Although many veterans make the transition from military to civilian life without difficulty, a small proportion struggle due to…

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10 reasons why Practice Managers should get accredited

The IGPM

The Institute of General Practice Management (IGPM) has recently launched formal accreditation for Practice Managers. Three of their directors recently joined me to talk about the accreditation process, and you can listen to our conversation here. I think this is a really important initiative, both for individual Practice Managers and the profession as a whole…

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The impact of the shortage of GPs

June 30, 2022, by in News 0 Comments

The impact of the shortage of GPs

When a story emerged recently of a single-handed GP who’d had to cancel pre-booked leave with her family because she wasn’t able to secure cover from a locum, it was a striking example of the impact of the lack of available GPs. It made it abundantly clear that the consequences of the current shortage extend…

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What does the Fuller Report mean for practice managers?

Business team working on cogwheel mechanism together. People carrying gears, using laptops . Vector illustration for teamwork, technology, solution, engineering concept

Much of the reaction so far to the Fuller Report has been that it’s pretty anodyne and that the implications for general practice are relatively limited. My sense, however, is different; the report could end up being one of the most significant ever for general practice and how it operates. This is because of the…

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