Appointment numbers increase, but patients still struggle to get timely care As many as one in five people say they’ve been told to call back another day when they’ve phoned their practice. In the Office for National Statistics survey, 10% of patients reported being told to wait at least two weeks for an appointment. Nearly…

With several documents related to the contract being released on Thursday (28th March) afternoon, we’ve taken a look at the contract updates to give you a head start on the requirements of the contract so you’re up and running quickly. Contract highlights From 1st April, there will be changes to the GMS contract with equivalent…

A summary of the HR and H&S updates issued in March 2024. HR Updates Amber alerts Professor’s anti-Zionist views qualify as a protected “philosophical belief” Female solicitor awarded nearly £160,000 for sex discrimination and unfair dismissal

This year, on World Health Day, April 10th, we will be hosting a webinar on Female Genital Mutilation/Cutting. The role of medical professionals is essential in not only helping to end this practice but also in supporting survivors of FGM/C. In the webinar, the Orchid Project will cover what FGM/C is, how to identify it, and…

Fully revised throughout, the updated Practice Manager’s Handbook 2024 [PLUS] is now available to download. Packed with over 300 informative pages, this is the definitive guide to practice management. This essential document has been updated in line with the introduction of the CQC single assessment framework. It also includes a new section on Health, Safety…

As April looms, practices are facing yet another squeeze on their finances; the National Living Wage (NLW) hike will come into effect soon. The 9.8% rise from £10.42 to £11.44 per hour, for anyone aged 21 and over, may not sound a lot, but as an ongoing extra cost, managers are sure to feel the…

Unbelievably, April is just around the corner – and, for many of us, this means planning a new year of annual leave for our teams, which is an ideal time to look at ways to streamline the process. Do you find yourself sinking under a pile of holiday requests every week? Is it difficult to…