We’ve all got that one patient haven’t we? The one who shouts the loudest so gets what he/she wants, regardless of the rules/procedures/protocols that we’re supposed to follow.  I’ve caved in on a few occasions with patients who’ve been put through to me to try and sort them out – and even I can’t get…

GP leaders have reacted in dismay to government proposals to press on with requiring practices to charge overseas visitors for care. The plan was contained in the Queen’s Speech published yesterday. The Royal College of GPs said it would add paperwork to practices at a time when the Government had promised to reduce it. The…

The controversial Quality and Outcomes Framework shows no evidence of having saved lives through improvements in general practice, according to a major new study published today. QOF, introduced 12 years ago, has paid a large part of practice earnings as payments for specific tasks aimed at tackling problems such as hypertension. But it has become…

Emma Mamo, Head of Workplace Wellbeing at Mind We all have mental health just as we all have physical health and everyone’s wellbeing is on a spectrum, varying from one day to the next. But mental health is still a taboo topic, and nowhere is this more apparent than in the workplace, where we might…

GPs have been advised to review the care of thousands of patients after software used to assess cardiovascular risk has been found to have a flaw, it has been revealed. Some 50,000 patients are set to have their cases reviewed, it has been reported. The error has been found in the QRisk2 calculator in SystmOne…

Private management of support services has led to dozens of complaints from practices, GP leaders have said. The services have been managed by Capita since last September in a move intended to save the NHS hundreds of millions of pounds. But, according to the British Medical Association, there have been complaints from local medical committees…

  In the last week or so, a further 79 inspection reports were published by the CQC. Of those, 59 practices were found to be good and five outstanding. This marks an upward trend in the percentage of practices receiving high scores and brings the total number of outstanding practices up to 149. Continuing our…