February was a busy month for Practice Index. Catch up now on anything you missed out on!

Spoongate by PM Polly –So here I am, facing the problem head on. Again wondering where it’s all gone wrong and how, after all these years as an experienced practice manager, I’m still unable to find the solution to this problem. HOW ON EARTH AM I GOING TO EAT THIS SOUP because THERE ARE NO SPOONS. ANYWHERE. NO SPOONS.

The Menopause minefield – Menopause is an issue that affects over half of the population at some point in their lives. With a significant percentage of general practice staff being female, it is likely that you or members of your team may need some extra support during this time, however, menopause is not often discussed openly.

Explaining the NHS Pension Scheme – A guide – Does thinking about the NHS Pension Scheme give you that sinking feeling? Do you groan every time there’s an update to the rules and regulations? This nine-part tutorial will help you get to grips with the basics, now consolidated into one guide!

Introducing Compliments Manager to the Compliance Package – Following on from the popular Complaints Manager, we have now launched Compliments Manager, a great way to record, manage and share compliments. You can also assign follow-up actions to your team in one simple click.

February’s podcast: The Practice Index Podcast: Episode 28 – Triage

Best new and updated resources [PLUS]

• Menopause and the workplace policy
• Accident reporting policy
• Accident reporting policy (Wales)
• Accident reporting policy (Scotland)
• Accident reporting policy (Northern Ireland)
• Significant event and incident policy (England)
• Explaining the NHS pension scheme – A guide [FREE]
• Cold chain policy
• Patient immunisation guidance document
• Confidential waste policy
• Clinical supervision policy

Popular threads

• Top three things you have learned since becoming a PM
• What is the one thing you’d like to be more on top of?
• PPA claims
• Staff member upsetting other staff
• Missing references for long-term employees
• Salary policy to include “Performance Related Pay” in the loosest sense?

HUB updates

New:

Compliments Manager joins the Compliance Package
Help Centre – A compilation of FAQS, useful videos, and information on our HUB products.
HUB weekly support sessions – Join one of our weekly sessions to discover more about the HUB and what if can offer.

Updated: Holiday Manager Updates

• Absences now auto-populates days absent according to working pattern.
• Absences now shows days of the week to assist in spotting patterns of absence
• Leave calendar now shows leave as requested or approved.
• Absences can now be hidden from the calendar.

If you’d like to know more about Practice Index PLUS and any products in the HUB, you can book a demo here.