April meant a long weekend for Easter, lots of rain, and, naturally, lots more from Practice Index! We hosted an incredible webinar which you can read more about below, and added lots of new courses, and features. Read on to catch up…

Beating the 8am rush webinar: available on demand now – Is there a way to avoid the dreaded 8am rush of calls into a GP practice? According to one practice – St Lawrence Surgery in Worthing – the answer is a resounding yes!

Coronation bank holiday – Am I entitled to time off? – This May, not only are we planning for the usual spring bank holidays, but across the United Kingdom we have an additional Monday to factor in, for the Coronation of the King. Inevitably, questions about annual leave entitlements and how bank holidays are calculated will be raised by members of your team. However, there is no need to worry; we’ve written this blog to summarise the law around annual leave and to provide practical guidance on managing this extra bank holiday using Holiday Manager, which is free to use in the HUB.

Are you risking your CQC rating with poor risk management? By Phil Coates – Whether you’re risk-averse or a risk taker, there’s no escaping the fact that in primary care, risk assessments are essential; in fact, they’re a legal requirement.

The Infection Prevention Control Handbook [PLUS] – Our new Infection Prevention Control (IPC) Handbook is packed with 88 pages of essential information, containing everything you need to successfully manage infection prevention control in the workplace.

Guide to creating a top-notch practice website – Part two – In the second part of this series on creating the perfect practice website, you’ll find tips on managing contract requirements for practice websites and recommends some ‘good to haves’.

April’s podcast: The Practice Index Podcast: Episode 30 – New contractual requirements

A selection of the new and updated resources [PLUS]

• Infection Prevention Control Handbook
• Assistance dogs and other animals policy (UPDATED)
• Conflict of interest policy (UPDATED)
• Accessible information standard policy (UPDATED)
• Homeworking policy and procedures (UPDATED)
• Cold chain policy (UPDATED)
• Retire and re-join guidance document
• Interview pack – Safeguarding care co-ordinator

Popular threads

• I’ve got a juicy one for you all…
• Average salary for a PM?
• Age of consent
• ‘Must do’ Calendar reminders
• Social prescribers – What do yours do?
• What do you think the future holds?

HUB updates

Help Centre – A compilation of FAQs, useful videos, and information on our HUB products.
HUB weekly support sessions – Join one of our weekly sessions to discover more about the HUB and what if can offer.

Updated: 

• Learning Manager – Managers can now view the objectives of a course within the course library. Just click the little dropdown arrow to the right of a course title
• Advanced search added to Manage Defaults page to help manage the settings in bulk.

If you’d like to know more about Practice Index PLUS and any products in the HUB, you can book a demo here.