Continuing our series of must-have guides for primary care, the Healthcare Assistant Handbook is now available.

Packed with 44 pages covering the clinical and administrative processes that HCAs need to know to carry out their roles successfully.

Topics include:

• Professional development
• Quality and safety
• Clinical processes
• Organisational processes

This comprehensive guide is the perfect reference tool for the policies, procedures and protocols needed for your HCA team.

To download the Healthcare Assistant Handbook click here.
(Please note, you’ll need to be logged into the forum and be a Practice Index PLUS member)

To find out more about becoming a Practice Index PLUS member, please click here.

You can find our other handbooks here:

• The Governance Handbook [PLUS]
• The Employee Handbook [PLUS]
• The CQC Handbook [PLUS]
• The Practice Manager’s Handbook [PLUS]
• The Reception Manager’s Handbook [PLUS]
• The Confidentiality and Data Protection Handbook [PLUS]
• The Data Security and Protection Toolkit Handbook [PLUS]
• The Health and Safety Handbook [PLUS]
• The Training Handbook [PLUS]
• The Infection Prevention Control Handbook [PLUS]