While much has been written and said about the EU’s General Data Protection Regulation (GDPR), the compliance deadline for which is 25 May this year, GP practice managers need to be aware of another set of data security requirements – which need to be met by April.

The English health inspectorate is set to publish ratings for on-line and independent GP services, it announced today. The news means that the Care Quality Commission will be able to publish league tables of the growing number of on-line GP services. One service, Push Doctor, has been promoted heavily by television advertising during the Christmas…

The last year has been another eventful one for practice managers. Everything from the ongoing challenges faced by primary care through to amended CQC inspections and funding have all been major talking points. But which stories have been the most popular on Practice Index? Here’s a round-up of the top 10: Outstanding appointment system The…

By Steffan Gimblett At Pontardawe Primary Care Centre we have developed QR info pods so that our patients can scan QR codes with their smartphones. All smartphones now have embedded QR reading technology in the camera so there is no need to download separate software, making this new technology current and up-to-date. Take a look at…

A Midlands district is celebrating the high quality of its GP services – which have all achieved high ratings from inspectors. A practice in Wigston, Leicestershire, has become the 31st in the district to achieve “good” status from the Care Quality Commission. The 31 practices are all in the East Leicestershire and Rutland Clinical Commissioning…

As the year draws to a close, thoughts are turning to the Christmas period and a deserved break – and what 2018 holds in store for GP practices and practice managers. One of the most talked about changes staking place is the amended CQC inspection programme. Further information on that can be found here. Others,…

One question we’re often asked by practice managers is ‘how many appointments do I need to offer?’ It’s a critical issue for practices – yet it’s one that’s hard to answer.