Guidelines Live is a two-day event for all members of the primary care team with 3 consecutive clinical streams focusing on clinical guidance and hot topics seen in daily practice. Practice Index, in association with the Institute of General Practice Management, is delighted to bring you a dedicated stream of exciting, informative business and management…

For most of us in practice, managing and leading change processes is a regular activity. This gets particularly challenging when changes impact on staff roles, responsibilities, hours, work environment, or even contractual entitlements. In May’s HR Clinic, Robyn Clark (aka JacksonR) and Susi O’Brien (HR Help advisor) answered all your questions on all aspects of…

We’re always looking at how we can improve – that’s where our commitment to development comes in. Thousands of primary care staff across the UK are now using Holiday Manager to book their leave, and we’re delighted to announce a new feature allowing staff to request other types of leave. One of the most requested…

Practice activity up on pre-pandemic period In April, practices in England delivered 30.5 million appointments, according to NHS England. This was six million more than in April 2019. The organisation reported that 98% of practices in England have now successfully upgraded their phone services, putting an end to the ‘engaged’ signal for most patients. In…

Are you ready for the 12th NHS Primary Care Transformation Conference: The Foundations for Better Care? Taking place on June 26th at etc Venues Manchester, this is a great opportunity to delve into the future of healthcare. Reimagining Primary Care: Building a Modern GP Practice for a Healthier Tomorrow Dive into the future of primary…

A summary of the HR and H&S updates issued in May 2024. HR Updates Amber alerts Fire and rehire: New Code of Conduct published Equality Act 2010 amendment widens scope of indirect discrimination claims Green alerts Seeking to take parental leave

Primary care is constantly evolving, and taking the leap with a new system for your practice can be a daunting prospect. There are so many considerations, such as whether it will grow and adapt as general practice changes and whether it will meet the needs of a dynamic practice.  We don’t know what is around…