Updated in line with the rollout of the single assessment framework, the 2024 CQC (Care Quality Commission) Handbook [PLUS] is now available to download. This must-have document is packed with information and links to additional resources. Now featuring Quality Statements, the handbook guides you through everything you need to ensure your practice is compliant. The…
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The new CQC practice inspection framework – By Ben Gowland
January 25, 2024, by Practice Index in CQC, Podcasts
Just as practices have become used to inspections, the CQC has (inevitably) changed the inspection framework it’s going to use. The new framework will continue to use five key questions (Safe, Effective, Caring, Responsive and Well-led) and the overall ratings will remain the same, but the CQC has introduced six new evidence categories. These contain…
CQC – Making the connection for 2024 – By Phil Coates
January 25, 2024, by Phil - Practice Index in CQC, GP Practice Management
To me, CQC is a process where everything is connected – from registration, to monitoring quality and performance, to scoring and rating (and a whole host of stuff in between!). In some respects, it’s like rugby; your kicking game, your defence, your set piece and attack are all linked. But there’s another likeness, one that…
CQC Manager – Compliance made easy ✅
January 25, 2024, by Practice Index in Compliance, CQC, Practice Index HUB
CQC Manager, part of our Compliance Package in the HUB, is an ideal way to effectively collate and present all evidence required for the CQC in one central, secure place. Top features include: Clearly displayed framework of the Key Lines of Enquiry (KLOE)* CQC GP mythbusters all mapped by KLOE prompts Quickly and easily add…
Quality Statements within CQC Manager
October 12, 2023, by Practice Index in Compliance, CQC, Practice Index HUB, Practice Index News
CQC Manager, part of the Compliance Package, allows you to record, assign, track and report all of your evidence in one central and secure place. As the CQC moves toward the new Quality Statements approach, we’ve got you covered! We’ve made it simple and easy to migrate your existing information by: Cross-mapping all KLOEs to…
Crouch, bind, set. It’s scrum-time for CQC
September 14, 2023, by Phil - Practice Index in CQC, GP Practice Management
Scores, aggregates, and ratings. Three words that many of us associate with sport; I could be writing about rugby but alas, that isn’t the feature of this blog. As Brian O’Driscoll once said, “rugby takes its toll”, and the same can be said for the CQC. How many changes are we going to have to…
How to manage Ardens searches – by CQC Chris
August 17, 2023, by CQC Chris in CQC, GP Practice Management
Are you feeling a bit anxious about the new whole patient population audit? Let me tell you what practices can do to mitigate and manage the CQC’s new detailed inspection approach. Since 2022, the CQC have been auditing whole patient populations using Ardens search tools which can find any and all patients who are potentially ‘at risk of…
March 14, 2024, by Practice Index in CQC, GP Practice Management, Handbook, Practice Index PLUS
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