In the second module of our HR Masterclass, Robyn Jackson teaches us about Performance Management.

Performance Management is an essential part of any line manager’s job. It doesn’t just mean managing under-performance, but also how to evaluate, support, encourage and give feedback.

This module covers the following topics:

• Day-to-day management of employees
• Giving effective feedback
• Setting objectives
• Appraisals as a management tool
• Identifying and managing poor performance
• Effective questioning

The course is suitable for anyone with line management responsibilities. It aims to equip managers with the skills they need to manage staff effectively, throughout their good and bad performance. The module contains links to useful resources as well as exercises for the learner to complete, and a quiz at the end.

The HR Masterclass is an online course delivered in the HUB.

For existing Masterclass subscribers, this module is now available in your course list on the HUB. 

For non Masterclass subscribers, if you would like further information or would like to sign up, click here.