It’s vitally important within GP practices that practice staff work well together. Given the pressures of the job, all of those HR buzzwords such as collaboration, teamwork, support and harmony are of paramount importance. One way to drive enhanced teamwork and hopefully deliver a more harmonious workforce is to set up a buddy system. Defined…

You can join for free and use all the features of the HUB for free. There are also a few courses in there we have made available for free. If you are a Practice Manager, please register for the HUB here: https://hub.practiceindex.co.uk/

(Time to read: 4 minutes) Long hours, demanding patients (and practice partners), exhaustion, the NHS… working in a GP practice can be a tough business – which highlights the need for a strong team ethos and plenty of positivity. Yet, all too often an overbearing sense of negativity, lack of engagement and dissatisfaction at work…

This week, the RCGP launched a new manifesto that attempts to address the growing issue of loneliness in the UK. This publication acknowledges that loneliness is a serious problem, with far reaching implications, not just for individuals, but also for wider communities and GP practices. Whilst in the past, loneliness was sometimes viewed as a…

(Time to read: 4 minutes) £162 million apparently. The financial cost of DNAs – accounting for an average of £108 for every single missed appointment. Getting to grips with DNAs can be the difference between your GP practice flatlining and being given a clean bill of health. Overcoming high DNA rates can help reduce costs…

(Time to read: 7 minutes) GP practices are complicated beasts these days. So many different services are being delivered by an increasingly wide range of practitioners, supported by a diverse range of additional offerings provided by external care providers. Throw into the mix the increasing choice of tech-based access and appointment delivery methods, the increasing…

The last year has been another eventful one for practice managers. Everything from the ongoing challenges faced by primary care through to amended CQC inspections and funding have all been major talking points. But which stories have been the most popular on Practice Index? Here’s a round-up of the top 10: Outstanding appointment system The…