It seems we’ve all faced delays of some sort recently – be it delays with our mail or widespread travel disruption – and the CQC are no different. Just before Christmas, they announced delays to all the planned changes for 2023. The revised plan suggests that the changes will now be implemented towards the end of 2023.…

All organisations experience change, whether macroenvironmental or microenvironmental. In fact, change is ever present; it is inevitable. In primary care, there is no escaping change, be it changes to clinical processes, changes to clinical IT systems, changes to the structure of primary care, or changes to regulations. Of course, we have responded to many changes…

Just over a year ago, I wrote the ‘Continuing to sail on the sea of CQC change’ blog, and 18 months earlier, I wrote the ‘CQC: Big changes are on the horizon’ blog. Today, we’re still at sea, sailing along, encountering change over every horizon. But could it be that the good ship ‘CQC’ is…

CQC Manager provides one central, secure place for you to collate all the evidence required for CQC. If you want to be able to demonstrate your CQC compliance, CQC Manager in the HUB is the way to do it. Top features include: Clearly displayed framework of the Key Lines of Enquiry (KLOE)* CQC GP mythbusters…

Worried about the CQC? Worry no more! In fact, cue the Bobby McFerrin music: “Don’t worry, be happy ’Cause when you’re worried your face will frown And that will bring everybody down So don’t worry, be happy Don’t worry, be happy now!” While you’re whistling away (admit it, you started whistling the intro to that…

The first edition of the CQC (Care Quality Commission) Handbook [PLUS] is now available to download. This is a must-have document, packed with information and links to additional resources. It is THE ultimate guide to understanding the CQC and how your practice can be CQC compliant. The handbook covers: An overview of the CQC Registering…

“There is nothing so stable as change” Bob Dylan once said, and how right he was! Change is everywhere, and for some time now the CQC has been making changes to how they monitor GP practices. Only last week I was writing the final sections of the CQC Handbook, thinking I’d cracked it and then,…