In another drive to safeguard the UK against an Ebola breakout, GP practice reception staff are now being briefed on how to deal with a suspected case either in person or over the phone. Health Secretary Jeremy Hunt predicts ‘a handful’ of Ebola cases to reach the UK by Christmas, so a simple ‘common sense’…

A happy and appreciated team is normally one that’s more efficient and less absent from work. They’re more loyal, more creative when it comes to problem-solving, and they stick around for longer in your employment. Happier workers help their colleagues out three times more often than unhappy ones and they hit their targets 31% more…

A GP practice manager is someone who has to adapt to a whole range of different roles and responsibilities; an employee that wears many different hats. Whether you’ve been a practice manager for a month or have been in this career for years, there’s no end to the learning and progression. If you want to…