MPs are to debate the problems of “multiple failures” in services to GP practices after NHS England switched to a new system.
GP leaders declared a vote of no confidence in the services provided by private company Capita several months ago.
Now they say there has been little improvement since they have raised concerns.
GPs had complained about delays and mistakes in transfer of records – and problems with supplies.
The debate has been called by Geoffrey Robinson, an MP for Coventry, and will be held in Westminster Hall.
Dr Richard Vautrey, deputy chair of the British Medical Association’s GP committee, said NHS England had apologised for the “chaos” – but there had been few improvements.
He said: “There is clear evidence of a range of systematic failures in the way Capita are running crucial back office support services in general practice.
“Local GPs in Coventry and across the country are reporting to the BMA that they are facing unacceptable delays in patient record transfers and mistakes in maintaining supplies of crucial medical equipment, like syringes and even prescription paper.
“Many GP practices are also not getting funding transferred correctly from other NHS bodies to cover staff costs and pensions, which means they are having to dip into on their already stretched budgets to cover these costs.
“These mistakes are directly impacting on the ability of many GPs to provide safe, effective care to their patients in the area. They are in some cases being left without the essential information they need to know about a new patient and the tools to treat them.”
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