Switch Medical

Providing telecoms solutions and applications with independent advice, free surveys and consultancy to ensure you get the right solution for your practice.

Opening Hours: 9am - 5pm, Mon - Fri
Operates: Nationwide
With over 20 year’s experience in the provision of telecoms solutions and applications, we understand your communication systems are the lifeblood of your surgery and we’ll be right by your side – every step of the way.
  • Telecoms Systems & Services
  • Telecoms
Logo

Address:

Switch Medical

Switch Communications Ltd

Foundation House

42-28 London Road

Reigate

RH2 9QQ

Telephone:

0333 234 0904

Website:

As a busy practice, we understand your communication systems are the lifeblood of your surgery and at Switch Medical, we’ll be right by your side – every step of the way.

We provide independent advice, free surveys and consultancy to ensure you get the right solution for your practice.  We take care of installation, testing and training to ensure practice staff can get the best from the solution and provide industry leading customer service, before, during and after the sale. Just as your patients deserve the best care and support possible, so too do your telephony and communications systems.

Switch Medical offer all the latest telephony products including Rainbow for Healthcare, approved on the NHSx framework, hosted and on premise systems supported by SIP trunks. Our range of modern, modular and scalable telephone solutions are designed to meet the needs of medical practices of all sizes and come with robust, reliable connectivity and competitive call plans.

Complete Solutions

  • Telephone Systems
  • Collaboration (Rainbow)
  • Clinical System Integration (EMIS)
  • Remote Working & Multisite Options
  • Auto Attendant
  • Unlimited Call Queuing
  • Call Recording
  • 24 Hour Fault Management

Special discounts are available for members of the LMC Buying Groups.

Switch Medical banner

Improve the patient experience

Good communication is key to improving your patient’s experience and our range of systems have all the functionality you need including integration to your clinical systems, applications for remote working and multiple sites, auto-attendant, call reporting and call recording to protect integrity of your staff and patients.

A modern telephone system with wallboards to display calls answered and average answer times help you stay on top of your call queues and promote the efficiency of your practice

Our full UC solution, Rainbow, connects your entire eco system to optimise business processes and keep your data safe. Rainbow can be purchased through Switch Medical through the NHSX framework, a framework launched to accelerate digital transformation and provide communication tools across all segments of the NHS.

 

Other company information
Email: [email protected]
Full Company Name: Switch Medical
UK Company Number: 02645307
Recent Reviews
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5 9 Review(s)
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Practice Manager Reviews:
Switch Medical
Switch Medical - by , 11 May, 2023
5 5stars
The whole experience of the switch over from the existing service to Surgery Connect was seamless, The engineers and the project team were most helpful and the implementation was very smooth. Pre-installation demo videos got the more technophobic staff worried, but once the system was installed and operational they all commented on how they shouldn't have worried so much.
Rating
The whole experience of the switch over from the existing service to Surgery Connect was seamless, The engineers and the project team were most helpful and the implementation was very smooth. Pre-installation demo videos got the more technophobic staff worried, but once the system was installed and operational they all commented on how they shouldn't have worried so much.
Verified Review
Review by Mark, Practice Manager in Staffordshire on 11th May 2023
Switch Medical
Switch Medical - by , 15 March, 2023
5 5stars
We moved over to Surgery Connect in January and the new system has definitely transformed the way we work especially in reception and has also enhanced the patient experience with far less queuing time and with the option of the call back. The receptionists have reported that they can work so much more efficiently because they can see when the calls start queuing and they can prioritise answering the phones when busy. The patients are so much happier when they get through quickly too.
Rating
We moved over to Surgery Connect in January and the new system has definitely transformed the way we work especially in reception and has also enhanced the patient experience with far less queuing time and with the option of the call back. The receptionists have reported that they can work so much more efficiently because they can see when the calls start queuing and they can prioritise answering the phones when busy. The patients are so much happier when they get through quickly too.
Verified Review
Review by Kate, Practice Manager in Hampshire on 15th March 2023
Switch Medical
Switch Medical - by , 09 March, 2021
5 5stars
The staff at Switch Medical have always been very helpful, polite and approachable.
Rating
The staff at Switch Medical have always been very helpful, polite and approachable.
Verified Review
Review by Rob, Practice Manager from Essex on 9th March 2021
Switch Medical
Switch Medical - by , 09 March, 2021
5 5stars
We cannot fault the whole process from start to finish and have nothing but praise for your engineer. There was little to no disruption and the transition from the old to the new system was hardly noticeable.
Rating
We cannot fault the whole process from start to finish and have nothing but praise for your engineer. There was little to no disruption and the transition from the old to the new system was hardly noticeable.
Verified Review
Review by Veronica, Practice Manager from London on 9th March 2021
Switch Medical
Switch Medical - by , 09 February, 2021
5 5stars
A great service throughout and excellent training.
Rating
A great service throughout and excellent training.
Verified Review
Review by Yvonne, a Practice Manager from London on the 9th February 2021
Switch Medical - by , 09 February, 2021
5 5stars
Very approachable and amenable and the training we received was very good.
Rating
Very approachable and amenable and the training we received was very good.
Verified Review
Review by Sandra, a Practice Manager from Merseyside on 9th February 2021
Switch Medical - by , 09 February, 2021
5 5stars
By the very nature of our environment a smooth transitional period was essential, I'm happy to report that our expectations have been exceeded. Thank you all at Switch Medical.
Rating
By the very nature of our environment a smooth transitional period was essential, I'm happy to report that our expectations have been exceeded. Thank you all at Switch Medical.
Verified Review
Review by Sue, a Practice Manager from Nottingham on the 9th February 2021
Switch Medical - by , 16 April, 2019
5 5stars
We have worked with Switch for some time. They are always very professional and helpful. Quick to respond to any requests.
Rating
We have worked with Switch for some time. They are always very professional and helpful. Quick to respond to any requests.
Verified Review
Review by Commy, Practice Manager in Surrey on 16th April 2019
Switch Medical - by , 11 March, 2019
5 5stars
Responsive and helpful with queries. Good email communications.
Rating
Responsive and helpful with queries. Good email communications.
Verified Review
Review by Helen, Practice Manager in Hampshire on 11th March 2019

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