There is a need for organisations to continually evaluate their output and service delivery; with the aim of maximising effectiveness across all workstreams. The session will also discuss the need to balance effectiveness and efficiency, whilst explaining how the two are different.
Objectives
- Learn the differences between effectiveness and efficiency
- Understand how to assess current processes and identify areas for improvements
- Understand the need for consultation with the team
- Learn how to recognise the barriers to effectiveness
- Gain an overview of the Plan, Do, Check, Act model which can be used to implement change
Designed for
All aspiring and current managers
Practice Index Training includes
- Our unique process
- Support for managers
- Specialist GP practice trainers
- Customised courses
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