What is Facilitated Learning?
Facilitated learning offers a mix of learning activities aimed at enhancing the learning experience. It is a step away from the traditional eLearning approach, aimed at bringing the trainer to the practice virtually. It should be guided by a nominated member of the team.
Overview
Process mapping is a really useful way for an organisation to assess what they do currently and what they could do, in order to make improvements to productivity or service delivery. This course explains to learners how to develop a process map.
Objectives
1. Understand the definition of process maps
2. Discover why process maps are used
3. Understand the symbols used on process maps
4. Learn how to develop a process map
Who is this course for?
All staff in leader / supervisor / managerial positions
The Learning Package includes
