Switch Medical

Providing telecoms solutions and applications with independent advice, free surveys and consultancy to ensure you get the right solution for your practice.

Opening Hours: 9am - 5pm, Mon - Fri
Operates: Nationwide
With over 20 year’s experience in the provision of telecoms solutions and applications, we understand your communication systems are the lifeblood of your surgery and we’ll be right by your side – every step of the way.
  • Telecoms Systems & Services
  • Telecoms
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Address:

Switch Medical

Switch Communications Ltd

One Croydon

12–16 Addiscombe Road

Croydon

CR0 0XT

Telephone:

0333 234 0904

Website:

As a busy practice, we understand your communication systems are the lifeblood of your surgery and at Switch Medical, we’ll be right by your side – every step of the way.

We provide independent advice, free surveys and consultancy to ensure you get the right solution for your practice.  We take care of installation, testing and training to ensure practice staff can get the best from the solution and provide industry leading customer service, before, during and after the sale. Just as your patients deserve the best care and support possible, so too do your telephony and communications systems.

Services include:

  • Systems
  • Unlimited Queing 
  • Recording & Reporting
  • System Integration
  • Patient Wi-Fi
  • CCTV

Special discounts are available for members of the LMC Buying Groups

Switch Medical banner

Improve the patient experience

Network Level Auto Attendant and Call Queueing are a popular choice for practice's wishing to improve the patient experience.

Network level queueing enables you to queue an infinite number of calls, without the costs associated with increasing the number of lines into your surgery.  With calls held at the network level/cloud, away from your telephone system, pressures on the main lines and telephone system are eliminated and callers are prevented from getting an engaged tone due to saturated lines.

  • Shorten queue times with auto attendant
  • Unlimited call queueing for busy times
  • Place in queue and/or average wait time announcements
  • Announcements and ‘conform’ messages

Auto attendant enables calls be directed to the appropriate department/queue and help add an amount of control and structure to what would otherwise appear as an inbound ringing free-for-all, especially during busy periods.

Each queue can benefit from unique and relevant messages such as opening times for repeat prescriptions and conform messages for appointments




Other company information
Email: sales@switchmedical.co.uk
Full Company Name: Switch Medical
UK Company Number: 02645307
Recent Reviews
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5 2 Review(s)
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Practice Manager Reviews:
Switch Medical
Switch Medical - by , 16 April, 2019
5 5stars
We have worked with Switch for some time. They are always very professional and helpful. Quick to respond to any requests.
Rating
We have worked with Switch for some time. They are always very professional and helpful. Quick to respond to any requests.
Verified Review
Review by Commy, Practice Manager in Surrey on 16th April 2019
Switch Medical
Switch Medical - by , 11 March, 2019
5 5stars
Responsive and helpful with queries. Good email communications.
Rating
Responsive and helpful with queries. Good email communications.
Verified Review
Review by Helen, Practice Manager in Hampshire on 11th March 2019

Please note, we only accept reviews from Practice Managers, GPs and surgery staff.

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