Louiscomm
The Telecom Experts
Address:
LouiscommUnit 2
Bluebell Way
Dittons Road
Polegate
East Sussex
BN26 6GG
Telephone:
01323 411200Website:
www.louiscomm.co.ukWe have a long successful track record of working in partnership with primary care. We can advise on specialist products to enhance the efficiency of your practice and save your team time and stress.
We have over 15 years experience and currently work with over 300 Practices. We understand the pressures and needs of our Practices that's why we pride our ourselves on giving exceptional customer service and having a engineer to you within 2 hours. It's not what we do when things are going right, it's what we do when things go wrong.
- Compliant
- Patient Focused
- Help Monitor Trends
- Increase Efficiency
- Save Time & Money
Horizon
- Integration with clinical systems, which allows users to prepare for the incoming call and respond appropriately, making the patient experience more pleasant and professional.
- Click to Dial features available from Outlook, web pages and clinical systems. Making it even simpler for Practices to make calls instantly and accurately from the information on their screen.
- Call Queuing help practices to improve incoming caller experience by managing calls effectively and delivering them to groups, as soon as users become available.
- Call recording, record inbound, outbound or internal calls for compliance and customer service, this allows secure online playback and retrieval of call details.
- Auto Attendant to provide callers with call routing options for different areas of the business or create announcements to inform callers of details such as opening hours, queue positions and when the office is closed.
- Call Transfer to any internal or external numbers
- Live Call Reporting provides Practice Managers with a powerful administrative management capability while giving employees freedom to control calls quickly and effectively.
Wireless Headsets
Wireless headsets prove very popular with reception staff and call recording facilities can prove invaluable to prevent litigation, or as a staff training tool. A fully featured Auto Attendant will ensure that your incoming callers will be directed appropriately.
We offer the peace of mind of a comprehensive maintenance package to support your telephone system.
CONTACT US NOW FOR A FREE QUOTE
Email: | [email protected] |
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Established: | 1998 |
Full Company Name: | Louiscomm |
UK Company Number: | 08628891 |
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Rating Verified ReviewReview by Julie, Deputy Practice Manager on 11th June 2022 -
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