Bespoke Indemnity Solutions Ltd

We create bespoke insurance solutions to protect GP Practices.

Opening Hours: 9am - 5pm, Mon - Fri
Operates: Nationwide
With over 15 years’ experience in the medical sector and extensive cross-sector knowledge, we provide GP Practices with exclusive and comprehensive insurance coverage to meet their ever-evolving needs. We understand the changes in GP Practice and will help you understand how these changes affect the practice requirements for Locum Insurance.


  • Locum & Absence Insurance
  • Financial Advice
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Address:

Bespoke Indemnity Solutions Ltd

Avoca House

The Pavilion Business Centre

6 Kinetic Crescent

Enfield

Middlesex

EN3 7FJ

Telephone:

01992 669737

Website:

Your patients expect seamless care that is reliable, consistent and highly responsive. We understand your Practice needs and the consequences that staff absences can have on your ability to deliver continuous care to your patients and impact the practice financially. We have created a comprehensive locum insurance product to mitigate against these risks.

Why choose us?

  • Full Cover / Top up Policy available - To work with NHS Reimbursement.
  • Free Practice Manager Cover - Included.
  • Our Policy is not Rated on Age - (keeping costs down as the members get older)
  • Cover Guarantee - We do not restrict or reduce the cover provided for pre-existing conditions based on a variation in health.
  • Interest Free Instalment Plan.
  • There is no advice fee - We do not charge for our advice.
  • Receipts/Invoices are not Required When Making a Claim (You will receive your full weekly benefit for a valid claim).
  • Exclusive Access – Our Bespoke Policy is only available directly through us.
  • Day One Cover* - Included.

Day One Cover

In the event of a valid claim, once a member has been absent for over the excess period stated on the schedule the policy will backdate the claim to day one to help negate the costs to the practice.

Sickness/ Accident Cover

In the event of a key employee being unable to work due to sickness or an accident, the policy will provide a weekly benefit on the schedule to cover the absence, with stress and depression included as standard.

Free Practice Manager Cover

£300 per week (excess applies)

Compassionate Leave

In the event of Compassionate Leave the policy provides a weekly benefit on the schedule to cover the costs of absence of an employee who is affected by the death or life-threatening illness of a close family member for up to 4 weeks with no excess period and no age restriction of the family member in the event of death.

Jury Service

In the event of a key employee being called for jury service, the policy will pay the weekly benefit on the schedule for up to 52 weeks with no excess period to help minimise disruption to the practice.

Linked Claims

If another claim is made within 13 weeks of the end of the original claim for the same member we will waive the excess period and continue the claim for the remaining weeks left for a total of 52 weeks.                 

Maternity Benefit

To help you to support and retain key employees, maternity benefit will provide a £5,000 lump sum that will be paid upon return to work within 12 months of giving birth.

Paternity/Adoption Leave

In the event of Paternity or Adoption Leave the policy will pay the weekly benefit on the schedule for up to 4 weeks with no excess period.                    

Suspension

Paid for up to 52 weeks, the policy will cover the direct costs of covering a suspended member of staff, including any additional overheads that your practice may incur, such as an increase in internal workloads or the hiring of a locum GP

Travel Delay

If a key member of your team has their travel delayed, this insurance will pay the weekly benefit on the schedule for up to 4 weeks with a 24 hr excess to cover their absence, whether this is internal staff increasing their workloads of the hiring of a locum.

 We also offer additional covers including funeral expenses, travel delay expenses and workplace alteration expenses and much more………

Our Insurer




As one of the UK and Ireland's leading specialist insurers, we have partnered with Hiscox to bring our bespoke Locum Insurance product to the market. Hiscox are an A-rated composite insurer, offering you the confidence of knowing that you are in safe hands. Hiscox's claims service is at the heart of their business, and they handle claims efficiently and effectively, whilst always striving to minimise the disruption to your GP Practice.

Testimonials

“I was pleasantly surprised how easy it was to have a claim processed with BIS. No form to complete or documentation to forward. After my initial email, the next time I heard from them was to confirm the claim had been accepted and organise payment. Simple!”

Maari Harper - Practice Manager

“This is our first time with this company. Claire was extremely professional and always on the other end of the phone to talk me through everything and got us the best deal possible for the surgery.”

Helen Rossiter - Practice Manager

“We changed to BIS earlier in the year as their quote was cheaper and the benefits offered outweighed those from our then current insurers.”

Chris James - Glendale Surgery

Associations and Awards
Other company information
Email: [email protected]
Established: 2016
Full Company Name: Bespoke Indemnity Solutions Ltd
UK Company Number: 10220755
Recent Reviews
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5 19 Review(s)
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Practice Manager Reviews:
Bespoke Indemnity Solutions Ltd
Bespoke Indemnity Solutions Ltd - by , 03 June, 2021
5 5stars
We have been with BIS since 2017 and they have been excellent throughout. A recent claim was handled efficiently and speedily. I would highly recommend.
Rating
We have been with BIS since 2017 and they have been excellent throughout. A recent claim was handled efficiently and speedily. I would highly recommend.
Verified Review
Review by Donald, Business Manager in Biggar on 3rd June 2021
Bespoke Indemnity Solutions Ltd
Bespoke Indemnity Solutions Ltd - by , 02 June, 2021
5 5stars
I have renewed for another year as not able to find any other provider offering the same excellent level of service and cover. I am confident that I have the best policy out there to meet my needs. The team at BIS are always on hand at any time to answer any queries and to reassure. Would highly recommend.
Rating
I have renewed for another year as not able to find any other provider offering the same excellent level of service and cover. I am confident that I have the best policy out there to meet my needs. The team at BIS are always on hand at any time to answer any queries and to reassure. Would highly recommend.
Verified Review
Review by Linda, Finance Manager in Widnes on 2nd June 2021
Bespoke Indemnity Solutions Ltd
Bespoke Indemnity Solutions Ltd - by , 25 May, 2021
5 5stars
I would give 6 stars if I was allowed. We moved to BIS around 5 years back and I am so happy I did. We have historically used the "usual" providers but the costs and service we were getting from the others meant it was time for a move. The service I get from BIS is amazing. They work with us to ensure that we have the cover we need and walk us through the paperwork and locum package that is on offer. There is no hard sell, just honest advice and great prices. We have sadly had to put in 2 claims over the last 3 years and that entire process was painless and I cant thank BIS enough for their support during that time.

Thank you Mel, you are awesome!
Rating
I would give 6 stars if I was allowed. We moved to BIS around 5 years back and I am so happy I did. We have historically used the "usual" providers but the costs and service we were getting from the others meant it was time for a move. The service I get from BIS is amazing. They work with us to ensure that we have the cover we need and walk us through the paperwork and locum package that is on offer. There is no hard sell, just honest advice and great prices. We have sadly had to put in 2 claims over the last 3 years and that entire process was painless and I cant thank BIS enough for their support during that time.

Thank you Mel, you are awesome!
Verified Review
Review by James, Practice Manager in Cardiff on 25th May 2021
Bespoke Indemnity Solutions Ltd
Bespoke Indemnity Solutions Ltd - by , 01 April, 2021
5 5stars
Ths Staff at BIS have always been friendly, helpful and reliable. They are quick to answer any queries or deal with any claims we have had. I have recommended them to my fellow colleagues.
Rating
Ths Staff at BIS have always been friendly, helpful and reliable. They are quick to answer any queries or deal with any claims we have had. I have recommended them to my fellow colleagues.
Verified Review
Review by Donna, Practice Manager from the Scottish Borders on 1st April 2021
Bespoke Indemnity Solutions Ltd
Bespoke Indemnity Solutions Ltd - by , 10 February, 2021
5 5stars
Renewed for another year with BIS, have had a very good service and the staff always very helpful and prompt with any queries I might have.
Rating
Renewed for another year with BIS, have had a very good service and the staff always very helpful and prompt with any queries I might have.
Verified Review
Review by Sandra, Accounts Department, Bedfordshire 10th February 2021
Bespoke Indemnity Solutions Ltd - by , 09 February, 2021
4 5stars
We have been with BIS for several years now. Always competitive quotes. Very helpful and informed employees. Would recommend
Rating
We have been with BIS for several years now. Always competitive quotes. Very helpful and informed employees. Would recommend
Verified Review
Review by Fiona, a Practice Manager from East Kilbride on 9th February 2021
Bespoke Indemnity Solutions Ltd - by , 19 January, 2021
5 5stars
We have just renewed with BIS for the second year. Very straightforward and efficient service. Mel is very helpful and the price was competitive. Thank you :-)
Rating
We have just renewed with BIS for the second year. Very straightforward and efficient service. Mel is very helpful and the price was competitive. Thank you :-)
Verified Review
Review by Lester, Practice Manager in Cheltenham on 19th January 2021
Bespoke Indemnity Solutions Ltd - by , 15 December, 2020
5 5stars
I've just signed up for the second year after a great experience dealing with BIS. We did have to make a claim this year which was handled very efficiently. Mel is always very helpful and professional and definitely deserves five stars :)
Rating
I've just signed up for the second year after a great experience dealing with BIS. We did have to make a claim this year which was handled very efficiently. Mel is always very helpful and professional and definitely deserves five stars :)
Verified Review
Review by Jacqui, Finance Manager in Dereham on 15th December 2020
Bespoke Indemnity Solutions Ltd - by , 22 October, 2020
5 5stars
BIS have provided our locum insurance for a couple of years now at a competitive price with a policy that has helpful extras. Fortunately I haven't had to claim yet. Mel is very helpful and patient when I am slow in responding!!
Rating
BIS have provided our locum insurance for a couple of years now at a competitive price with a policy that has helpful extras. Fortunately I haven't had to claim yet. Mel is very helpful and patient when I am slow in responding!!
Verified Review
Review by Peter, Practice Manager in Ventnor on 22nd October 20202
Bespoke Indemnity Solutions Ltd - by , 19 October, 2020
5 5stars
Excellent service year-on-year. Staff extremely helpful and efficient. Last year we had to make a claim and the whole process was easy and hassle-free.
Rating
Excellent service year-on-year. Staff extremely helpful and efficient. Last year we had to make a claim and the whole process was easy and hassle-free.
Verified Review
Review by Vicki, Practice Manager in Kelty on 19th October 2020
Bespoke Indemnity Solutions Ltd - by , 01 September, 2020
5 5stars
As always - brilliant service given in a very professional manner. Friendly staff with competitive pricing. Always happy to help!
Rating
As always - brilliant service given in a very professional manner. Friendly staff with competitive pricing. Always happy to help!
Verified Review
Review by Cath, Office Manager in Cardiff on 1st September 2020
Bespoke Indemnity Solutions Ltd - by , 24 August, 2020
5 5stars
Once again friendly team who were able to make changes to our policy, providing clarity and all done in a timely manner providing an excellent service.
Rating
Once again friendly team who were able to make changes to our policy, providing clarity and all done in a timely manner providing an excellent service.
Verified Review
Review by Shirley, Practice Manager in Dufftown on 24th August 2020
Bespoke Indemnity Solutions Ltd - by , 22 July, 2020
5 5stars
Very professional, friendly service. Quick response to any email queries. Competitive prices with excellent cover.
Rating
Very professional, friendly service. Quick response to any email queries. Competitive prices with excellent cover.
Verified Review
Review by Tracy, Practice Manager in Sedbergh on 22nd July 2020
Bespoke Indemnity Solutions Ltd - by , 22 July, 2020
5 5stars
Excellent service. I highly recommend them. Competitively priced and no fuss when we had to make a claim a couple of years ago.
Rating
Excellent service. I highly recommend them. Competitively priced and no fuss when we had to make a claim a couple of years ago.
Verified Review
Review by David, Practice Manager in Essex on 22nd July 2020
Bespoke Indemnity Solutions Ltd - by , 17 July, 2020
5 5stars
Great service, friendly, helpful and very supportive
Rating
Great service, friendly, helpful and very supportive
Verified Review
Review by Julia, Practice Manager in Congleton on 17th July 2020
Bespoke Indemnity Solutions Ltd - by , 06 July, 2020
5 5stars
We have been with BIS for 3 years now and cannot recommend them highly enough. Not only are the prices more than competitive but the customer service is second to none. We have had a few claims and the process is the easiest I have experience of and communication is excellent.
Rating
We have been with BIS for 3 years now and cannot recommend them highly enough. Not only are the prices more than competitive but the customer service is second to none. We have had a few claims and the process is the easiest I have experience of and communication is excellent.
Verified Review
Review by Tanya, Practice Manager in Larne on 6th July 2020
Bespoke Indemnity Solutions Ltd - by , 02 July, 2020
5 5stars
Very helpful and efficient in setting up sickness/locum cover for the Partners, salaried GP's and ANP's across a 30,000 patient practice.
Rating
Very helpful and efficient in setting up sickness/locum cover for the Partners, salaried GP's and ANP's across a 30,000 patient practice.
Verified Review
Review by Stephen, Managing Partner in Redruth on 2nd July 2020
Bespoke Indemnity Solutions Ltd - by , 03 June, 2020
5 5stars
Excellent service, advice and support from Mel and the team in delivering a competitive policy that met the needs and expectations of both parties.
Rating
Excellent service, advice and support from Mel and the team in delivering a competitive policy that met the needs and expectations of both parties.
Verified Review
Review by Kevin, Practice Manager in Livingstone on 03/06/2020
Bespoke Indemnity Solutions Ltd - by , 12 May, 2020
5 5stars
For the last few years I have used BIS for our locum insurance needs; they really are excellent on so many levels. I like to compare every year, as is good practice, but have so far never found anyone who comes close. Friendly team offering great, easy to understand, policy features at a competitive price, Just try them!
Rating
For the last few years I have used BIS for our locum insurance needs; they really are excellent on so many levels. I like to compare every year, as is good practice, but have so far never found anyone who comes close. Friendly team offering great, easy to understand, policy features at a competitive price, Just try them!
Verified Review
Review by Linda, Finance Manager in Wides on 12th May 2020

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