Practice Index

Inspiring Progress

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Opening Hours: Everyday, 7am - 7pm
Operates: Nationwide
Practice Index is the UK's leading provider of support and services to GP Practice Managers. Join over 12,500 members and start improving your practice today.

Code Of Practice Approved
  • Management Consultancy
  • GP Receptionist Training
  • Practice Manager Recruitment

Address:

Practice Index

4th Floor

86 - 90 Paul Street

London

EC2A 4NE

Telephone:

020 7099 5510

Website:

Practice Index supports GP practice managers throughout the UK. Our team is dedicated to keeping our members up to date with the latest legislation and provides valuable, time-saving resources for practice managers.

We aim to:

Unite
To unite the profession and strengthen its voice during key changes within the NHS.

Support
To provide support to GP practices throughout the UK.

Encourage
To encourage networking and the sharing of best practice to raise standards.

Influence 
To provide a platform for practice managers to unite and influence policy.

PLUS

PLUS is the UK's most popular practice management support package and includes access to over 500 policies and procedures.

 

Jobs board 

Our jobs board is viewed over 20,000 a month and attracts only the best applicants. If you are looking for a new practice manager or locum PM, this is the best place to start.

 

Training

Over 50 on-site training course. Bespoke training plans and consultancy also available.

 

 

eLearning

The eLearning HUB is a secure online platform that delivers and manages all your staff training.

 

 

Recruit

Our recruitment service provides practice managers for GP surgeries of all types and sizes throughout the UK.

 

 

Directory

Get free quotes from leading GP suppliers. Save up to 40% by comparing quotes.

 

 

Forum

Our forum has 11, 500 practice manager members. Join today for free.

Other company information
Email: [email protected]
Fax: 020 7099 5585
Established: 2014
UK Company Number: 09018867
Listed in the following categories:
Management Consultancy (Staff)
GP Receptionist Training (Staff)
Practice Manager Recruitment (Staff)
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Recent Reviews
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5 136 Review(s)
- Add Review

Practice Manager Reviews:
Practice Index
Practice Index - by , 23 December, 2020
5 5stars
While undergoing a CQC inspection, your policy document helped us immensely
Rating
While undergoing a CQC inspection, your policy document helped us immensely
Verified Review
Review by Suresh, Practice Manager in Edgeware on 23rd December 2020
Practice Index
Practice Index - by , 20 November, 2020
5 5stars
Thank you for a brilliant service you provide – don’t know what I’d do without Practice Index.
Rating
Thank you for a brilliant service you provide – don’t know what I’d do without Practice Index.
Verified Review
Review by Hardeep, Practice Manager in Kent on 20th November 2020
Practice Index
Practice Index - by , 12 October, 2020
5 5stars
Thank you for being such a great resource for us all. I’m not sure if anyone ever thanks you guys but during this time we have all relied heavily on the support Practice Index give, whether that’s just the forum, emails, protocols, blogs and anything else. It has kept many of us sane. Thank you so much.
Rating
Thank you for being such a great resource for us all. I’m not sure if anyone ever thanks you guys but during this time we have all relied heavily on the support Practice Index give, whether that’s just the forum, emails, protocols, blogs and anything else. It has kept many of us sane. Thank you so much.
Verified Review
Review by Sarah, Practice Manager in the Borders on 12th October 2020
Practice Index
Practice Index - by , 30 July, 2020
5 5stars
We had a difficult situation with a service supplier who we felt was treating us unfairly for moving to a new provider. In growing desperation we asked Practice Index if they could mediate. Like magic within 24 hours James had contacted me, spoken with them and they arranged a call with their senior team who made a reasonable settlement. I will always look to use a supplier recommended on Practice Index who has a good reputation to protect in case of any problems. Thanks for your help.
Rating
We had a difficult situation with a service supplier who we felt was treating us unfairly for moving to a new provider. In growing desperation we asked Practice Index if they could mediate. Like magic within 24 hours James had contacted me, spoken with them and they arranged a call with their senior team who made a reasonable settlement. I will always look to use a supplier recommended on Practice Index who has a good reputation to protect in case of any problems. Thanks for your help.
Verified Review
Review by Sam, GP in Bideford on 30th July 2020
Practice Index
Practice Index - by , 23 July, 2020
5 5stars
It would be difficult doing the job without your support! I've always received very helpful advice and guidance.
Rating
It would be difficult doing the job without your support! I've always received very helpful advice and guidance.
Verified Review
Review by Jacqui, PM in Sutton Coldfield on 23rd July 2020
Practice Index - by , 07 May, 2020
5 5stars
Invaluable policies that do exactly what you need them to do. This is on top of friendly PI staff and members who can give you a lift even in the toughest times
Rating
Invaluable policies that do exactly what you need them to do. This is on top of friendly PI staff and members who can give you a lift even in the toughest times
Verified Review
Review by Tara, PM in Greenwich on 7th May 2020
Practice Index - by , 07 May, 2020
5 5stars
The most helpful and friendly forum
Rating
The most helpful and friendly forum
Verified Review
Review by Annie, PM in Torquay on 6th May 2020
Practice Index - by , 07 May, 2020
5 5stars
A very helpful site and lots of practice managers to share experiences with
Rating
A very helpful site and lots of practice managers to share experiences with
Verified Review
Review by Olive, PM in Milton Keynes on 6th May 2020
Practice Index - by , 07 May, 2020
5 5stars
This is a fantastic forum with a huge amount of resources and support
Rating
This is a fantastic forum with a huge amount of resources and support
Verified Review
Review by Toni, PM in Essex on 5th May 2020
Practice Index - by , 07 May, 2020
5 5stars
This is a fantastic site full of incredibly useful information and resource
Rating
This is a fantastic site full of incredibly useful information and resource
Verified Review
Review by Nic, PM in Plymouth on 5th May 2020
Practice Index - by , 10 June, 2019
5 5stars
Thank you, I am very pleased with the 'Correspondence Management Policy' that you have written for us. It has been a big help.
Rating
Thank you, I am very pleased with the 'Correspondence Management Policy' that you have written for us. It has been a big help.
Verified Review
Review by Paulette, Assistant PM in Doncaster on 10th June 2019
Practice Index - by , 22 May, 2019
5 5stars
Look no further Practice index for a vast amount of policies; if there is specific one that you need and they don't have they can create one for you!!
Rating
Look no further Practice index for a vast amount of policies; if there is specific one that you need and they don't have they can create one for you!!
Verified Review
Review by Dahlia, Practice Manager in London on 23rd May 2019
Practice Index - by , 22 May, 2019
5 5stars
If you want to get ahead with policies join PLUS on this site and you have a great head start on policy development including lists of which policies you should ideally have
Rating
If you want to get ahead with policies join PLUS on this site and you have a great head start on policy development including lists of which policies you should ideally have
Verified Review
Review by Susie, PM in Dorset on 20th May 2019
Practice Index - by , 10 May, 2019
5 5stars
Written policies have taken a huge headache out of my life. Huge fan!
Rating
Written policies have taken a huge headache out of my life. Huge fan!
Verified Review
Review by Alison, Practice Manager in Plymouth on 30th April 2019
Practice Index - by , 10 May, 2019
5 5stars
A brilliant site and most informative.
Rating
A brilliant site and most informative.
Verified Review
Review by Bridget, Practice Manager in Cornwall on 20th April 2019
Practice Index - by , 06 May, 2019
5 5stars
The PCN start-up kit is another amazing help by Practice Index
Rating
The PCN start-up kit is another amazing help by Practice Index
Verified Review
Review by Pip, Practice Manager in Hayes on 16th April 2019
Practice Index - by , 10 April, 2019
5 5stars
A great resource and very helpful. Thank you.
Rating
A great resource and very helpful. Thank you.
Verified Review
Review by Tonja, Practice Manager in Tonbridge on 10th April 2019
Practice Index - by , 10 April, 2019
5 5stars
Really useful and constructive HR advice on a difficult issue. Very professional service and I can recommend to all practices.
Rating
Really useful and constructive HR advice on a difficult issue. Very professional service and I can recommend to all practices.
Verified Review
Review by Diane, Practice Manager in Thamesmead on 10th April 2019
Practice Index - by , 10 April, 2019
5 5stars
As with everything Practice Index does, their HR team have provided me with excellent guidance on HR matters very quickly. They have also been instrumental in assisting with the creation of new HR documents and job descriptions - invaluable!
Rating
As with everything Practice Index does, their HR team have provided me with excellent guidance on HR matters very quickly. They have also been instrumental in assisting with the creation of new HR documents and job descriptions - invaluable!
Verified Review
Review by Clair, Practice Manager in West Sussex on 10th April 2019
Practice Index - by , 15 February, 2019
5 5stars
Excellent - fantastic source of information- I am new to practice management and without this membership I would have struggled.
Thank you to the team
Rating
Excellent - fantastic source of information- I am new to practice management and without this membership I would have struggled.
Thank you to the team
Verified Review
Review by Dee, Practice Manager in Manchester on 15th February 2019
Practice Index - by , 25 January, 2019
5 5stars
Love this forum!
Rating
Love this forum!
Verified Review
Review by Jasper, Practice Manager in Essex on 26th January 2019
Practice Index - by , 25 January, 2019
5 5stars
The forum is a fantastic resource, somewhere to let off steam and have a laugh too.
Rating
The forum is a fantastic resource, somewhere to let off steam and have a laugh too.
Verified Review
Review by Annie, Practice Manager in Torquay on 25th January 2019
Practice Index - by , 24 January, 2019
5 5stars
Practice Index plus is excellent and providing additional information and new policies. They are very efficient at this and any new advice/policies etc have always been provided within 24hrs. Thank you
Rating
Practice Index plus is excellent and providing additional information and new policies. They are very efficient at this and any new advice/policies etc have always been provided within 24hrs. Thank you
Verified Review
Review by Corinne, Practice Manager in Hertfordshire on 24th January 2019
Practice Index - by , 23 January, 2019
5 5stars
The forum is so good and supportive, thank you all!
Rating
The forum is so good and supportive, thank you all!
Verified Review
Review by Jackie, Practice Manager in Northern Ireland on 23rd January 2019
Practice Index - by , 14 January, 2019
5 5stars
As a new PM, this site is invaluable!
Rating
As a new PM, this site is invaluable!
Verified Review
Review by Amanda, Practice Manager in Plymouth on 12th January 2019
Practice Index - by , 04 January, 2019
5 5stars
Excellent prompt and efficient service.
Rating
Excellent prompt and efficient service.
Verified Review
Review by Helen, Practice Manager in Essex on 7th January 2019
Practice Index - by , 03 January, 2019
5 5stars
Thank you to all the PI team - your site makes my job easier, supports me when I need it and most importantly gives me a laugh and a puts a smile on my face during the challenging time.
Rating
Thank you to all the PI team - your site makes my job easier, supports me when I need it and most importantly gives me a laugh and a puts a smile on my face during the challenging time.
Verified Review
Review by Christina, Practice Manager in Hampshire on 22nd December 2018
Practice Index - by , 14 December, 2018
5 5stars
Even after 25 years in Management I would be totally lost without the support of this forum!
Rating
Even after 25 years in Management I would be totally lost without the support of this forum!
Verified Review
Review by Gill, Practice Manager in Wakefield on 13th December 2018
Practice Index - by , 12 December, 2018
5 5stars
Practice Index, where have you been all my life!
Rating
Practice Index, where have you been all my life!
Verified Review
Review by Nina, PM in Luton on 12th December 2018
Practice Index - by , 01 December, 2018
5 5stars
I am a fairly new PM but also new to the NHS. I would not of survived in my new role without the assistance and support of PM's and Practice Index.
Rating
I am a fairly new PM but also new to the NHS. I would not of survived in my new role without the assistance and support of PM's and Practice Index.
Verified Review
Review by Kay, Practice Manager in Derby on 29th November 2018
Practice Index - by , 27 November, 2018
5 5stars
This site has been a pivotal reason I am able to just about keep on top of the workload
Rating
This site has been a pivotal reason I am able to just about keep on top of the workload
Verified Review
Review by Debra, Practice Manager in Southampton on 1st November 2018
Practice Index - by , 22 October, 2018
5 5stars
Fabulous site! I have learnt so much!
Rating
Fabulous site! I have learnt so much!
Verified Review
Review by Simone, Nurse Manager in Portsmouth
Practice Index - by , 21 October, 2018
5 5stars
This is an excellent forum and I would not be able to function without this!!
Rating
This is an excellent forum and I would not be able to function without this!!
Verified Review
Review by Jamil, Practice Manager in Croydon on 15th October 2018
Practice Index - by , 21 October, 2018
5 5stars
I have gone straight for the plus membership and have already signed up the whole practice to do the online GDPR training module. I think the fee is worth it alone just to have all the staff & GP Partners (all data processors) complete the GDPR training and understand the implications of the new regulations - so it is a bonus to have access to an extensive policy library as well.
Rating
I have gone straight for the plus membership and have already signed up the whole practice to do the online GDPR training module. I think the fee is worth it alone just to have all the staff & GP Partners (all data processors) complete the GDPR training and understand the implications of the new regulations - so it is a bonus to have access to an extensive policy library as well.
Verified Review
Review by Lesley, Practice Manager in Derby on 14th October 2018
Practice Index - by , 21 October, 2018
5 5stars
A massive thank you to those who set Practice Index up. As has been said frequently before, its a place to come and know that support is a just message away , laughs aplenty and a wealth of information.
Rating
A massive thank you to those who set Practice Index up. As has been said frequently before, its a place to come and know that support is a just message away , laughs aplenty and a wealth of information.
Verified Review
Review by Sue, Practice Manager in Manchester on 8th October 2018
Practice Index - by , 21 October, 2018
5 5stars
I completed the GDPR course last week. It was presented very well and although it takes precious time, it was well worth it. Thanks again PI for your wonderful support and expertise. It is all much appreciated.
Rating
I completed the GDPR course last week. It was presented very well and although it takes precious time, it was well worth it. Thanks again PI for your wonderful support and expertise. It is all much appreciated.
Verified Review
Review by Angie, Practice Manager in Southampton on 8th October 2018
Practice Index - by , 21 October, 2018
5 5stars
I have just completed the GDPR course, I did one module every day and found it very informative and well presented, PLUS is well worth signing up for.
Rating
I have just completed the GDPR course, I did one module every day and found it very informative and well presented, PLUS is well worth signing up for.
Verified Review
Review by Jackie, Practice Manager in Northern Ireland on 6th October 2018
Practice Index - by , 21 October, 2018
5 5stars
This is an excellent well resourced site thanks!
Rating
This is an excellent well resourced site thanks!
Verified Review
Review by Caroline, Practice Manager in Kent on 4th October 2018
Practice Index - by , 21 October, 2018
5 5stars
Why on earth would you NOT be a Plus member!!
Rating
Why on earth would you NOT be a Plus member!!
Verified Review
Review by Nicola, Practice Manager in Cornwall on 3rd October 2018
Practice Index - by , 21 October, 2018
5 5stars
Thank you to the complete PI Team for facilitating such a fantastic resource. PI has grown from a superb, industry leading professional resource, into a strong support network, enabling us to learn / share / laugh and even cry together.
Rating
Thank you to the complete PI Team for facilitating such a fantastic resource. PI has grown from a superb, industry leading professional resource, into a strong support network, enabling us to learn / share / laugh and even cry together.
Verified Review
Review by Christina, Practice Manager in Portsmouth on 30th September 2018
Practice Index - by , 21 October, 2018
5 5stars
This site is brilliant
Rating
This site is brilliant
Verified Review
Review by Charlotte, Practice Manager in Leicester on 29th September 2018
Practice Index - by , 21 October, 2018
5 5stars
This is a brilliant site. It gets me through our mad but somehow brilliant job I wouldn’t want to do anything else. Some of the post’s are hilarious a smash hit stage show, film, book is in there somewhere guys.
Rating
This is a brilliant site. It gets me through our mad but somehow brilliant job I wouldn’t want to do anything else. Some of the post’s are hilarious a smash hit stage show, film, book is in there somewhere guys.
Verified Review
Review by Julie, Practice Manager in Birmingham on 29th September 2018
Practice Index - by , 21 October, 2018
5 5stars
I don't know what I would do without Plus!!
Rating
I don't know what I would do without Plus!!
Verified Review
Review by Alison, Practice Manager in Plymouth on 28th September 2018
Practice Index - by , 21 October, 2018
5 5stars
This is a great resource full of friendly and witty people who are always willing to share their knowledge and experiences. Hope you find it as helpful as I do.
Rating
This is a great resource full of friendly and witty people who are always willing to share their knowledge and experiences. Hope you find it as helpful as I do.
Verified Review
Review by Annie. Practice Manager in Torquay on 26th September 2018
Practice Index - by , 21 October, 2018
5 5stars
So glad I upgraded to Plus membership this has truly taken huge burden off my shoulders thank you to those who are working so hard to provide this information well done!
Rating
So glad I upgraded to Plus membership this has truly taken huge burden off my shoulders thank you to those who are working so hard to provide this information well done!
Verified Review
Review by Lorraine, Practice Manager in Northamptonshire on 25th September 2018
Practice Index - by , 21 October, 2018
5 5stars
The Practice Index forum is a great place to express your feelings with empathetic colleagues.
Rating
The Practice Index forum is a great place to express your feelings with empathetic colleagues.
Verified Review
Review by Jim, Practice Manager in Hull on 21st September 2018
Practice Index - by , 21 October, 2018
5 5stars
I have been reading through lots of posts and have already picked up some useful tips...thanks !
Rating
I have been reading through lots of posts and have already picked up some useful tips...thanks !
Verified Review
Review by Denise, Practice Manager in Bristol on 20th September 2018
Practice Index - by , 21 October, 2018
5 5stars
Anyone who does not upgrade to plus membership must be mad - the information is so good on here!
Rating
Anyone who does not upgrade to plus membership must be mad - the information is so good on here!
Verified Review
Review by Caroline, Practice Manager in Kent on 17th September 2018
Practice Index - by , 21 October, 2018
5 5stars
I would not be without Plus!
Rating
I would not be without Plus!
Verified Review
Review by Angie, Practice Manager in Southampton on 14th September 2018
Practice Index - by , 21 October, 2018
5 5stars
Massive thank you to all those involved in setting up Practice Index! You are now my Bible & always the first place I look for an answer. If the answer isn't on this site, then I don't need to know it!!!!!
I shall continue to extol the virtues of joining the site to all practice managers, especially the newer ones, but I am finding there are few that have not signed up to you.
Well done & thank you!
Rating
Massive thank you to all those involved in setting up Practice Index! You are now my Bible & always the first place I look for an answer. If the answer isn't on this site, then I don't need to know it!!!!!
I shall continue to extol the virtues of joining the site to all practice managers, especially the newer ones, but I am finding there are few that have not signed up to you.
Well done & thank you!
Verified Review
Review by Tina, Practice Manager in Folkestone on 13th September 2018
Practice Index - by , 21 October, 2018
5 5stars
Thanks so much - Practice Index is a brilliant resource for practice managers.
Rating
Thanks so much - Practice Index is a brilliant resource for practice managers.
Verified Review
Review by Jackie, Practice Manager in Northern Ireland on 10th September 2018
Practice Index - by , 21 October, 2018
5 5stars
I have found this site very helpful and often this my first place to come to when i need help, i just use the search button....
Rating
I have found this site very helpful and often this my first place to come to when i need help, i just use the search button....
Verified Review
Review by Farry. Practice Manager in Essex on 8th September 2018
Practice Index - by , 21 October, 2018
5 5stars
Such a wonderful resource for information sharing.
Rating
Such a wonderful resource for information sharing.
Verified Review
Review by Sue, Practice Manager in Manchester on 4th September 2018
Practice Index - by , 21 October, 2018
5 5stars
Practice Index is a very valuable tool. Lots of help and advice available - few good laughs too!
Rating
Practice Index is a very valuable tool. Lots of help and advice available - few good laughs too!
Verified Review
Review by Annie. Practice Manager in Torquay on 2nd September 2018
Practice Index - by , 21 October, 2018
5 5stars
Thank you thank you thank you for the GDPR policy.. I was dreading writing it... Thank God for you guys!!
Rating
Thank you thank you thank you for the GDPR policy.. I was dreading writing it... Thank God for you guys!!
Verified Review
Review by Shirley, Practice Manager in Lincoln on 30th August 2018
Practice Index - by , 21 October, 2018
5 5stars
Invaluable brilliant support, the GDPR policy has been a life savour.
Rating
Invaluable brilliant support, the GDPR policy has been a life savour.
Verified Review
Review by Alison, Practice Manager in Nottingham on 28th August 2018
Practice Index - by , 15 October, 2018
5 5stars
great resources even better forum
Rating
great resources even better forum
Verified Review
Review by Catherine, Practice Manager in Nantwich on 25th August 2018
Practice Index - by , 20 August, 2018
5 5stars
Excellent resource. Everything is checks as per regulations and updated accordingly.
Rating
Excellent resource. Everything is checks as per regulations and updated accordingly.
Verified Review
Review by Elaine, Business Manager in Nantwich on 20th August 2018
Practice Index - by , 17 May, 2018
5 5stars
A great forum, with great members.
Rating
A great forum, with great members.
Verified Review
Review by Judith, PM in Cardiff on 16th May 2018
Practice Index - by , 17 May, 2018
5 5stars
I don't know what I would do without Plus!!
Rating
I don't know what I would do without Plus!!
Verified Review
Review by Alison, PM in Lutterworth on 17th May 2018
Practice Index - by , 17 May, 2018
5 5stars
you have saved me hours of time thank you...... I have never calculated the time this site and its contributors saves me - maybe we all should do just that...what a great business case argument !
Rating
you have saved me hours of time thank you...... I have never calculated the time this site and its contributors saves me - maybe we all should do just that...what a great business case argument !
Verified Review
Review by Sue, PM in Manchester on 15th May 2018
Practice Index - by , 11 May, 2018
5 5stars
So helpful producing policies which I have previously slaved over for hours. I can't tell you how grateful I am...thank you!
Rating
So helpful producing policies which I have previously slaved over for hours. I can't tell you how grateful I am...thank you!
Verified Review
Review by Alison, Practice Manager in Plymouth on 11th May 2018
Practice Index - by , 11 April, 2018
5 5stars
Can I just also say what a fabulous site Practice Index is!! During my dark moments which there seem to be more of, I know that I can always log into your site and find some support or a giggle
Rating
Can I just also say what a fabulous site Practice Index is!! During my dark moments which there seem to be more of, I know that I can always log into your site and find some support or a giggle
Verified Review
Review by Shirley, PM in Lincoln on 9th April 2018
Practice Index - by , 29 March, 2018
5 5stars
most useful and user friendly site I have known
Rating
most useful and user friendly site I have known
Verified Review
Review by Susanna, Admin Team Member in Nottingham on 29th March 2018
Practice Index - by , 09 March, 2018
5 5stars
A lifeline for practice managers and aspiring practice managers in training. A wealth of resources and support at your fingertips. Very responsive to questions and needs.
Rating
A lifeline for practice managers and aspiring practice managers in training. A wealth of resources and support at your fingertips. Very responsive to questions and needs.
Verified Review
Review by Nicola, Assistant PM in Northampton on 9th March 2018
Practice Index - by , 05 February, 2018
5 5stars
Recommended as a very good source of information!
Rating
Recommended as a very good source of information!
Verified Review
Review by Karen, PM in Hornchurch on 5th February 2018
Practice Index - by , 07 October, 2017
5 5stars
Thanks for providing an effective resource that is actually used, and continue to grow and improve with age!
Rating
Thanks for providing an effective resource that is actually used, and continue to grow and improve with age!
Verified Review
Review by Andy, PM in Portsmouth on 7th October 2017
Practice Index - by , 07 October, 2017
5 5stars
You have become an essential part of primary care.
Rating
You have become an essential part of primary care.
Verified Review
Review by Christine, PM in Hampshire on 7th October 2017
Practice Index - by , 07 October, 2017
5 5stars
Thanks so much it is a brilliant resource for practice managers.
Rating
Thanks so much it is a brilliant resource for practice managers.
Verified Review
Review by Jackie, PM in Northern Ireland on 6th October 2017
Practice Index - by , 07 October, 2017
5 5stars
Massive thank you to all those involved in setting up Practice Index! You are now my Bible & always the first place I look for an answer. If the answer isn't on this site, then I don't need to know it!!!!!

I shall continue to extol the virtues of joining the site to all practice managers, especially the newer ones, but I am finding there are few that have not signed up to you.
Rating
Massive thank you to all those involved in setting up Practice Index! You are now my Bible & always the first place I look for an answer. If the answer isn't on this site, then I don't need to know it!!!!!

I shall continue to extol the virtues of joining the site to all practice managers, especially the newer ones, but I am finding there are few that have not signed up to you.
Verified Review
Review by Tina, PM in Kent on 5th October 2017
Practice Index - by , 26 September, 2017
5 5stars
Practice Index is fantastic and have been using it since I became PM nearly 2 years ago and it’s been a godsend!
Rating
Practice Index is fantastic and have been using it since I became PM nearly 2 years ago and it’s been a godsend!
Verified Review
Review by Perin, PM in Hastings on 26th September 2017
Practice Index - by , 22 June, 2017
5 5stars
I've found this website so helpful!
Rating
I've found this website so helpful!
Verified Review
Review by Leanne, PM in Salford on 22nd June 2017
Practice Index - by , 22 June, 2017
5 5stars
There isn't a working day goes by that I don't learn from another Practice Index member's post on the forum, from an HR Policy, downloading a resource, etc.

This is by far the best PM resource in my nearly ten years in the job.
Rating
There isn't a working day goes by that I don't learn from another Practice Index member's post on the forum, from an HR Policy, downloading a resource, etc.

This is by far the best PM resource in my nearly ten years in the job.
Verified Review
Review by Chris, PM in Reading on 22nd June 2017
Practice Index - by , 21 June, 2017
5 5stars
A superb, informative, helpful and well run service which was really needed.
Rating
A superb, informative, helpful and well run service which was really needed.
Verified Review
Review by Annie, PM in Torquay on 21st June 2017
Practice Index - by , 21 June, 2017
5 5stars
I love this forum - it keeps me going
Rating
I love this forum - it keeps me going
Verified Review
Review by Laura, PM in Essex on 21st June 2017
Practice Index - by , 21 June, 2017
5 5stars
This forum is a really useful tool for PMs
Rating
This forum is a really useful tool for PMs
Verified Review
Review by Annette, PM in Yorkshire on 21st June 2017
Practice Index - by , 21 June, 2017
5 5stars
This forum - more than any other I've seen, followed (and left !!) abounds with goodwill from fellow managers - both in context and content. .
Rating
This forum - more than any other I've seen, followed (and left !!) abounds with goodwill from fellow managers - both in context and content. .
Verified Review
Review by Jim, PM in Hull on 20th June 2017
Practice Index - by , 21 June, 2017
5 5stars
This is a really useful forum with loads of interesting topics.
Rating
This is a really useful forum with loads of interesting topics.
Verified Review
Review by Carolyn, PM in Liverpool on 20th June 2017
Practice Index - by , 21 June, 2017
5 5stars
This site is essential reading no matter how experienced you are!
Rating
This site is essential reading no matter how experienced you are!
Verified Review
Review by Katie, PM in Plymouth on 20th June 2017
Practice Index - by , 21 June, 2017
5 5stars
I have found some really helpful tips on this site, it's my second home!
Rating
I have found some really helpful tips on this site, it's my second home!
Verified Review
Review by Michelle, PM in Preston on 20th June 2017
Practice Index - by , 21 June, 2017
5 5stars
I Oopen this site first thing each morning - I guarantee you will dip into it at least 10-20 times a day. The policies are fab and if you ask a question, you will always find you the answer from one of the other PM's.
Rating
I Oopen this site first thing each morning - I guarantee you will dip into it at least 10-20 times a day. The policies are fab and if you ask a question, you will always find you the answer from one of the other PM's.
Verified Review
Review by Jo, PM in Ross-Shire posted on 19th June 2017
Practice Index - by , 21 June, 2017
5 5stars
Thanks for all the great stuff that is available on this forum!
Rating
Thanks for all the great stuff that is available on this forum!
Verified Review
Review by Jim, PM in Hull on 18th June 2017
Practice Index - by , 21 June, 2017
5 5stars
This is a fab resource for information, a place for sharing and a place for giving something back
Rating
This is a fab resource for information, a place for sharing and a place for giving something back
Verified Review
Review by Michele, PM in Leominster on 18th June 2017
Practice Index - by , 21 June, 2017
5 5stars
This site is my life saver
Rating
This site is my life saver
Verified Review
Review by Natalie, PM in Kent on 17th June 2017
Practice Index - by , 21 June, 2017
5 5stars
Thank you for setting up this forum it is very helpful!
Rating
Thank you for setting up this forum it is very helpful!
Verified Review
Review by Rachel, PM in Stockport on 16th June 2017
Practice Index - by , 21 June, 2017
5 5stars
I get so much benefit from the network of PM's utilising this forum
Rating
I get so much benefit from the network of PM's utilising this forum
Verified Review
Review by Debbie, PM in Crewe on 15th June 2017
Practice Index - by , 21 June, 2017
5 5stars
I'm so glad this forum exists!!
Rating
I'm so glad this forum exists!!
Verified Review
Review by Nicole, PM in London on 15th June 2017
Practice Index - by , 21 June, 2017
5 5stars
If you are preparing for a CQC inspection this forum is invaluable and the documents are very helpful
Rating
If you are preparing for a CQC inspection this forum is invaluable and the documents are very helpful
Verified Review
Review by Abbie, PM in St Albans on 14th June 2017
Practice Index - by , 21 June, 2017
5 5stars
For anyone who has their CQC inspection looming, the resources available here in the Practice Index forum are invaluable help!
Rating
For anyone who has their CQC inspection looming, the resources available here in the Practice Index forum are invaluable help!
Verified Review
Review by Claire, PM in London on 14th June 2017
Practice Index - by , 21 June, 2017
5 5stars
This is a wonderful forum full of hints and tips for keeping this practice running.
Rating
This is a wonderful forum full of hints and tips for keeping this practice running.
Verified Review
Review by Kerry, Assistant PM in Oxford on 13th June 2017
Practice Index - by , 21 June, 2017
5 5stars
This is an invaluable resource, there's always someone who has the answer, or at the very least can help
Rating
This is an invaluable resource, there's always someone who has the answer, or at the very least can help
Verified Review
Review by Nicola , PM in Truro on 12th June 2017
Practice Index - by , 21 June, 2017
5 5stars
This is an excellent forum and I would not be able to function without it!
Rating
This is an excellent forum and I would not be able to function without it!
Verified Review
Review by Jamil, PM in Croydon on 12th June 2017
Practice Index - by , 21 June, 2017
5 5stars
I highly recommend using this forum to new PM's - its great for info, queries, policies etc...
Rating
I highly recommend using this forum to new PM's - its great for info, queries, policies etc...
Verified Review
Review by Jo, PM in Yorkshire on 11th June 2017
Practice Index - by , 21 June, 2017
5 5stars
Best resource by far, in the nearly 10 years of doing this job. I only wish it had been available 9+ years ago!
Rating
Best resource by far, in the nearly 10 years of doing this job. I only wish it had been available 9+ years ago!
Verified Review
Review by Chris, PM in Reading on 10th June 2017
Practice Index - by , 21 June, 2017
5 5stars
A fantastic resource for all practice managers
Rating
A fantastic resource for all practice managers
Verified Review
Review by Jackie, PM in Northern Ireland on 10th June 2017
Practice Index - by , 21 June, 2017
5 5stars
Thank you to everyone involved in making this site such a great wealth of information & support. I no longer panic quite as much as I used to, as I can usually find the answer I need on this site!!
Rating
Thank you to everyone involved in making this site such a great wealth of information & support. I no longer panic quite as much as I used to, as I can usually find the answer I need on this site!!
Verified Review
Review by Tina, PM in Kent on 9th June 2017
Practice Index - by , 21 June, 2017
5 5stars
The forum provides information, resources, support, enables best practice to be shared and most importantly, makes me smile on a regular basis!
Rating
The forum provides information, resources, support, enables best practice to be shared and most importantly, makes me smile on a regular basis!
Verified Review
Review by Christina, Business Manager in Hampshire on 9th June 2017
Practice Index - by , 21 June, 2017
5 5stars
Thank you for creating the site -the resources are great and also just being able to let off steam.
Rating
Thank you for creating the site -the resources are great and also just being able to let off steam.
Verified Review
Review by Karen , PM in Northampton on 9th June 2017
Practice Index - by , 21 June, 2017
5 5stars
The first thing I do when I hear off a new PM taking up a post is to email them with an offer of support & to suggest they sign up to this site as soon as possible!

I also regularly mention it at PM's meetings, just in case there is someone who hasn't yet heard me wax lyrical about the site!
Rating
The first thing I do when I hear off a new PM taking up a post is to email them with an offer of support & to suggest they sign up to this site as soon as possible!

I also regularly mention it at PM's meetings, just in case there is someone who hasn't yet heard me wax lyrical about the site!
Verified Review
Review by Tina, PM in Kent on 8th June 2017
Practice Index - by , 21 June, 2017
5 5stars
I wish I had had access to this type of web site when I was working full time!
Rating
I wish I had had access to this type of web site when I was working full time!
Verified Review
Review by Robert, PM in Cumbria on 7th June 2017
Practice Index - by , 21 June, 2017
5 5stars
This is a really useful resource for practice managers at a time when we need all the help and support we can get.
Rating
This is a really useful resource for practice managers at a time when we need all the help and support we can get.
Verified Review
Review by Jackie, PM in Northern Ireland on 7th June 2017
Practice Index - by , 21 June, 2017
5 5stars
This forum offers a lot of help and support that I don't feel I am getting at work.
Rating
This forum offers a lot of help and support that I don't feel I am getting at work.
Verified Review
Review by Claire, PM in Dorset on 6th June 2017
Practice Index - by , 06 June, 2017
5 5stars
What a fab site Practices Index is. I have been a PM for just over a year and certainly hit the ground running! Your website has provided me with a whole host of useful information. Keep up the good work!
Rating
What a fab site Practices Index is. I have been a PM for just over a year and certainly hit the ground running! Your website has provided me with a whole host of useful information. Keep up the good work!
Verified Review
Review by Emma, PM in Ipswich on 6th June 2017
Practice Index - by , 19 May, 2017
5 5stars
Well done - it is so so useful your web site - thank you
Rating
Well done - it is so so useful your web site - thank you
Verified Review
Review by Margaret, Assistant PM in Southampton on 2nd June 2017
Practice Index - by , 19 May, 2017
5 5stars
I find the forums very useful and have just recommended to another PM who has started a new role and doesnt know where to find relevant info especially around CQC. Found the powerpoint presentation on CQC very helpful, always trying to be one step ahead which with the current workload is a bit of a joke!! Thanks to the forums I can find help and reassurance when needed. A great asset and will recommend to all I speak with.
Rating
I find the forums very useful and have just recommended to another PM who has started a new role and doesnt know where to find relevant info especially around CQC. Found the powerpoint presentation on CQC very helpful, always trying to be one step ahead which with the current workload is a bit of a joke!! Thanks to the forums I can find help and reassurance when needed. A great asset and will recommend to all I speak with.
Verified Review
Review by Dawn, PM in Dorset on 23rd May 2017
Practice Index - by , 19 May, 2017
5 5stars
One of the bright spots has been the appearance of this forum / threads , where for the first time, I feel that there is suitable place for PMs to ventilate / share / support / network etc.

I think the next logical step is a conference / meeting / event of like minded people to get together and cement the bonds....I'm sure I'm not the only one that would be up for this....
Rating
One of the bright spots has been the appearance of this forum / threads , where for the first time, I feel that there is suitable place for PMs to ventilate / share / support / network etc.

I think the next logical step is a conference / meeting / event of like minded people to get together and cement the bonds....I'm sure I'm not the only one that would be up for this....
Verified Review
Review by Alasdair, PM in Ipswich on 15th May 2017
Practice Index - by , 19 May, 2017
5 5stars
The forum is the most informative source of primary care info, because it all comes from PMs!!
Rating
The forum is the most informative source of primary care info, because it all comes from PMs!!
Verified Review
Review by Chris, PM in Reading on 18th April 2017
Practice Index - by , 19 May, 2017
5 5stars
Without a doubt the best resource for PMs I've experienced.
Rating
Without a doubt the best resource for PMs I've experienced.
Verified Review
Review by Chris, PM in Reading on 14th March 2017
Practice Index - by , 19 May, 2017
5 5stars
What a great forum this is! well done!
Rating
What a great forum this is! well done!
Verified Review
Review by Debbie, PM in Lincoln on 3rd March 2017
Practice Index - by , 19 May, 2017
5 5stars
This website is such a valuable tool – I actually work in the private sector in a busy GP Practice and the information re CQC inspections (which we have actually had for the last 5 years) is so helpful.

Rating
This website is such a valuable tool – I actually work in the private sector in a busy GP Practice and the information re CQC inspections (which we have actually had for the last 5 years) is so helpful.

Verified Review
Review by Angela, PM in Middlesex on 26th February 2017
Practice Index - by , 19 May, 2017
5 5stars
I am so pleased that I have finally joined you here. I have downloaded some documents which I am sure would be useful and will allow me to clutter my desktop even more - lol. Robert Campbell guidance documents seem so thorough. When I have a moment will go through those. I had a CQC inspection last year in November, we are rated GOOD in every section but one cannot be complacent.
Rating
I am so pleased that I have finally joined you here. I have downloaded some documents which I am sure would be useful and will allow me to clutter my desktop even more - lol. Robert Campbell guidance documents seem so thorough. When I have a moment will go through those. I had a CQC inspection last year in November, we are rated GOOD in every section but one cannot be complacent.
Verified Review
Review by James, PM in Doncaster on 12th February 2017
Practice Index - by , 19 May, 2017
5 5stars
A big well done to you James. This forum is very helpful as we do not have our local Pm forum. It is working in isolation and can be quite lonely.
Thank you for your hard work.
Rating
A big well done to you James. This forum is very helpful as we do not have our local Pm forum. It is working in isolation and can be quite lonely.
Thank you for your hard work.
Verified Review
Review by Deep , PM in Dagenham on 2nd February 2017
Practice Index - by , 19 May, 2017
5 5stars
Wow! Amazing responses thanks all - this forum is like the BBC - informing, educating and entertaining
Rating
Wow! Amazing responses thanks all - this forum is like the BBC - informing, educating and entertaining
Verified Review
Review by Alasdair, PM in Ipswich on 22nd January 2017
Practice Index - by , 19 May, 2017
5 5stars
What a fantastic site...... my new "first point of contact"
Rating
What a fantastic site...... my new "first point of contact"
Verified Review
Review by Carole , PM in Sunderland on 10th January 2017
Practice Index - by , 19 May, 2017
5 5stars
Finding this all so useful and supportive. Thank you, I think it is what we need to stay sane.
Rating
Finding this all so useful and supportive. Thank you, I think it is what we need to stay sane.
Verified Review
Review by Michelle, PM in Preston on 6th January 2017
Practice Index - by , 19 May, 2017
5 5stars
The best bit of the forum is that someone has always come across the problem before so forums are a great place to get ideas and solutions
Rating
The best bit of the forum is that someone has always come across the problem before so forums are a great place to get ideas and solutions
Verified Review
Review by Kay , PM in Stockport on 18th December 2016
Practice Index - by , 19 May, 2017
5 5stars
Thank you so much for this - you have obviously put in some hard hours on this and I am greatful you have shared it - Thank you I think this is a brill forum
Rating
Thank you so much for this - you have obviously put in some hard hours on this and I am greatful you have shared it - Thank you I think this is a brill forum
Verified Review
Review by Paul, PM in Warrington on 12th December 2016
Practice Index - by , 19 May, 2017
5 5stars
Delighted to see that a forum has been set up for NI. As I have found invaluable information on here. Thanks James
Rating
Delighted to see that a forum has been set up for NI. As I have found invaluable information on here. Thanks James
Verified Review
Review by Tracy, PM in Ballymena on 4th December 2016
Practice Index - by , 19 May, 2017
5 5stars
I am a habitual thread-lurker and find this site invaluable!
Rating
I am a habitual thread-lurker and find this site invaluable!
Verified Review
Review by Sam, PM in Norfolk on 11th November 2016
Practice Index - by , 19 May, 2017
5 5stars
“I love this site!”
Rating
“I love this site!”
Verified Review
Review by Angie, PM in Bradford-in-Avon on 10th November 2016
Practice Index - by , 19 May, 2017
5 5stars
I have been in post for 6 months now and without this website I would have been rather lost on a few occasions!
Rating
I have been in post for 6 months now and without this website I would have been rather lost on a few occasions!
Verified Review
Review by Freya, Assistant PM in Leeds on 3rd November 2016.
Practice Index - by , 19 May, 2017
5 5stars
Thanks to James for all his hard work on here and to everyone for all the invaluable information and support I have received from this forum. At times Practice Management can feel like a lonely old place and its nice to know that 99% of PMs are feeling as stressed and overworked as I am!
Rating
Thanks to James for all his hard work on here and to everyone for all the invaluable information and support I have received from this forum. At times Practice Management can feel like a lonely old place and its nice to know that 99% of PMs are feeling as stressed and overworked as I am!
Verified Review
Review by Karen , PM in Barking on 1st November 2016
Practice Index - by , 19 May, 2017
5 5stars
This forum is so useful. Keeps me sane sometimes knowing others are in a similar position to me.
Rating
This forum is so useful. Keeps me sane sometimes knowing others are in a similar position to me.
Verified Review
Review by June, PM in Kent on 20th October 2016
Practice Index - by , 19 May, 2017
5 5stars
It's very reassuring to have the support of a forum like this.
Rating
It's very reassuring to have the support of a forum like this.
Verified Review
Review by Jo, PM in Yorkshire on 12th October 2016
Practice Index - by , 19 May, 2017
5 5stars
I am new to this group but have picked up 2 really useful documents on CCTV policy & Specimen Handling policy today. Thanks so much!
Rating
I am new to this group but have picked up 2 really useful documents on CCTV policy & Specimen Handling policy today. Thanks so much!
Verified Review
Review by Carol , PM in London on 29th September 2016
Practice Index - by , 19 May, 2017
5 5stars
A big thanks to James and everyone who has contributed/are contributing to this forum. Much appreciated
Rating
A big thanks to James and everyone who has contributed/are contributing to this forum. Much appreciated
Verified Review
Review by Veeru, PM in South London on 30th August 2016.
Practice Index - by , 19 May, 2017
5 5stars
Thanks to James and all contributors to this site - it is invaluable.
Rating
Thanks to James and all contributors to this site - it is invaluable.
Verified Review
Review by Angela, PM in Middlesex on 22nd July 2016
Practice Index - by , 19 May, 2017
5 5stars
A BIG thank you to the forum for all the helpful advice and resources on CQC! had an inspection 2 days ago, forum has been a big help.
Rating
A BIG thank you to the forum for all the helpful advice and resources on CQC! had an inspection 2 days ago, forum has been a big help.
Verified Review
Review by Rama , PM in Basildon on 12th July 2016
Practice Index - by , 19 May, 2017
5 5stars
What a fantastic resource this site is!
Rating
What a fantastic resource this site is!
Verified Review
Review by Carole , PM in Sunderland on 19th June 2016
Practice Index - by , 19 May, 2017
5 5stars
I just LOVE the way everyone shares their info on this site - thank you to everyone - I hope I can return the favour one day!
Rating
I just LOVE the way everyone shares their info on this site - thank you to everyone - I hope I can return the favour one day!
Verified Review
Review by Angie, PM in Melksham on 6th June 2016
Practice Index - by , 19 May, 2017
5 5stars
This forum has been very useful and has helped me to prepare for our CQC inspection.
Rating
This forum has been very useful and has helped me to prepare for our CQC inspection.
Verified Review
Review by Rapinder , PM in Birmingham on 19th May 2016
Practice Index - by , 19 May, 2017
5 5stars
As others have said, this site will save us time as no wheels need be reinvented. Teamwork on a larger scale - great!
Rating
As others have said, this site will save us time as no wheels need be reinvented. Teamwork on a larger scale - great!
Verified Review
Review by Joanne, PM in Portsmouth on 19th April 2016
Practice Index - by , 19 May, 2017
5 5stars
The site is brilliant, very informative and I use lots of the resources
Rating
The site is brilliant, very informative and I use lots of the resources
Verified Review
Review by Lesley , PM in Sunderland on 26th March 2016
Practice Index - by , 19 May, 2017
5 5stars
Today I have listed our vacancy with FPM, Devon LMC, NHS jobs and on our own website and you are by more the most efficient, helpful and easy to use source I have used today! Thank you!
Rating
Today I have listed our vacancy with FPM, Devon LMC, NHS jobs and on our own website and you are by more the most efficient, helpful and easy to use source I have used today! Thank you!
Verified Review
Review by Kate , PM in Sidmouth on 3rd March 2016
Practice Index - by , 18 May, 2017
5 5stars
I have literally found the forum invaluable - I hope we can help as many people as possible!
Rating
I have literally found the forum invaluable - I hope we can help as many people as possible!
Verified Review
Review by Nicola , PM in Runcorn on 11th February 2016
Practice Index - by , 18 May, 2017
5 5stars
Your website has been a life saver on many occasions. Keep up the great work!
Rating
Your website has been a life saver on many occasions. Keep up the great work!
Verified Review
Review by Shirley, PM in Lincoln on 10th January 2016

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