iatro

Iatro partner with Primary Care organisations to deliver Digital Health solutions that empower, support and connect.

Opening Hours: 9am - 5pm, Mon - Fri
Operates: Nationwide
Our online platforms let healthcare organisations of all sizes kick start collaboration, remove barriers to communication and bring teams together.
  • Intranet Services
  • Website Design & Hosting

Address:

Iatro Partners Ltd

The Leeming Building

Ludgate Hill

Leeds

LS2 7HZ

Telephone:

0113 512 1969

Website:

Practice365

Practice365 is the digital gateway for practices to engage with their GP practice. Your practice website can reach and connect to more patients than it ever has before, and we'll give you the tools to do it. With a website from Practice365, your practice has the tools to manage demand, improve patient outcomes and satisfaction.

  • Drag and Drop Editing
  • NHS Approved Design
  • Your Practice365 meets all modern standards, including WCAG AA, and AAA. Your site is even pre-configured for BrowseAloud.
  • All the same features, and the same great design, on all devices.
  • Mobile and desktop optimised
  • All Practice365 sites are secured with Let's Encrypt SSL certificates as standard. 

OneContact

 OneContact is a digital consultation tool for GP practices to adopt remote long term condition management, and support econsultation and video consultations effectively.

  • Improve access and efficiency by communicating remotely with patients when a face to face appointment is unnecessary.
  • OneContact supports both inbound and outbound patient communication
  • Flexible configurability so you can scale the extent of your digital communication options
  • Over 40 clinical and admin templates in the platform
  • Fully interoperable with EMIS Web
  • Available on the DFOCVC framework

Managed Services

 Our managed services team can provide a range of IT & hardware support suitable for GP Practices, PCN’s, CCG’s and Hospices:

  • IT support (hardware and software)
  • Anti-virus setup and maintenance
  • Service support and network infrastructure
  • Asset Management
  • Telephony
  • EMIS and Systmone support & training

 

 

Further information:

Managed service

OneContact

Practice365

Other company information
Email: [email protected]
Established: 2019
Full Company Name: Iatro Partners Ltd
UK Company Number: 12271120
Recent Reviews
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5 157 Review(s)
- Add Review

Practice Manager Reviews:
iatro
iatro - by , 21 March, 2024
5 5stars
The team at Iatro are diligent and quick to responds to edits & queries. During the mass exodus of GP surgery sites with previous suppliers to iatro, we noticed wait times increased and tricky to book in training. I'd always recommend Teams/remote calls with new clients to gather website requirements - content and layout discussion, second review to go through edits - more face to face time would have been nice. Became a bit of pain having to send emails for 6 practice sites that transitioned over to get edits done, but it worked! Small recommendation to improve the on-boarding and training processes. The sites look great, we have more control over content and updates: the team work incredibly hard hence my overall rating being 5. Huge thanks to Thomas and team.
Rating
The team at Iatro are diligent and quick to responds to edits & queries. During the mass exodus of GP surgery sites with previous suppliers to iatro, we noticed wait times increased and tricky to book in training. I'd always recommend Teams/remote calls with new clients to gather website requirements - content and layout discussion, second review to go through edits - more face to face time would have been nice. Became a bit of pain having to send emails for 6 practice sites that transitioned over to get edits done, but it worked! Small recommendation to improve the on-boarding and training processes. The sites look great, we have more control over content and updates: the team work incredibly hard hence my overall rating being 5. Huge thanks to Thomas and team.
Verified Review
Review by Phil, Digital & Transformation Lead in London on 21st March 2024
iatro
iatro - by , 19 March, 2024
5 5stars
Have been using iatro for over a year now. Fantastic team who are always very helpful. Highly recommended.
Rating
Have been using iatro for over a year now. Fantastic team who are always very helpful. Highly recommended.
Verified Review
Review by Turaab, Managing Partner in London on 19th March 2024
iatro
iatro - by , 01 March, 2024
5 5stars
We are a new customer and I've worked with Mark from the company, over the last few months to align all our PCN practice sites, not an easy task. Mark has been extremely patient, helpful and accommodating during the process. Dealing with changes and requests within the day. He is very knowledgeable in the product and able to pass on that knowledge with ease. He has always been there to offer support whenever I have needed it. Excellent customer service. Patient and staff feedback so far about the websites has been great. Thank you.
Rating
We are a new customer and I've worked with Mark from the company, over the last few months to align all our PCN practice sites, not an easy task. Mark has been extremely patient, helpful and accommodating during the process. Dealing with changes and requests within the day. He is very knowledgeable in the product and able to pass on that knowledge with ease. He has always been there to offer support whenever I have needed it. Excellent customer service. Patient and staff feedback so far about the websites has been great. Thank you.
Verified Review
Review by Barbara, Digital and Transformation Lead in Bolton on 1st March 2024
iatro
iatro - by , 02 February, 2024
5 5stars
Always so quick and happy to help. Never waiting long for support
Rating
Always so quick and happy to help. Never waiting long for support
Verified Review
Review by Melanie, Receptionist in Manchester on 2nd February 2024
iatro
iatro - by , 22 January, 2024
4 5stars
Iatro are always very speedy in responding to changes and updates required.
Rating
Iatro are always very speedy in responding to changes and updates required.
Verified Review
Review by Jess, Practice Manager in West Sussex on 22nd January 2024
iatro - by , 19 January, 2024
5 5stars
My issue was dealt with quickly and effectively and communication throughout was excellent.
Rating
My issue was dealt with quickly and effectively and communication throughout was excellent.
Verified Review
Review by Mike, Practice Manager in Kent on 19th January 2024
iatro - by , 05 January, 2024
4 5stars
Helpful and efficient staff
Rating
Helpful and efficient staff
Verified Review
Review by Janet, Practice Manager in Stoke-on-Trent on 5th January 2024
iatro - by , 20 November, 2023
5 5stars
Excellent service. always very helpful
Rating
Excellent service. always very helpful
Verified Review
Review by Deens, Practice Manager in Herts on 20th November 2023
iatro - by , 14 November, 2023
5 5stars
We chose Iatro after considering a number of website providers based on cost, functionality and previous feedback. We have been really impressed with their customer service and are delighted with the website they have made for us. Highly recommend.
Rating
We chose Iatro after considering a number of website providers based on cost, functionality and previous feedback. We have been really impressed with their customer service and are delighted with the website they have made for us. Highly recommend.
Verified Review
Review by Ollie, GP Partner in London on 14th November 2023
iatro - by , 03 November, 2023
5 5stars
Mark at Iatro was so helpful in sorting an issue for our website. His communication was fantastic and always so supportive. Thanks
Rating
Mark at Iatro was so helpful in sorting an issue for our website. His communication was fantastic and always so supportive. Thanks
Verified Review
Review by Samantha, Ops Manager in Devon on 3rd November 2023
iatro - by , 27 September, 2023
5 5stars
Brilliant support team, always ready to help not only in applying changes to the website but also advising on the most appropriate format. Pleasure to work with. Thank you :)
Rating
Brilliant support team, always ready to help not only in applying changes to the website but also advising on the most appropriate format. Pleasure to work with. Thank you :)
Verified Review
Review by Iwona, Care Coordinator / Digital Champion in Lancashire on 27th September 2023
iatro - by , 14 September, 2023
5 5stars
We have just gone live with our new website and it was a very smooth transition. The support we are receiving is great and very efficient. Would recommend to other practices.
Rating
We have just gone live with our new website and it was a very smooth transition. The support we are receiving is great and very efficient. Would recommend to other practices.
Verified Review
Review by Julia, Business Manager in Chester on 13th September 2023
iatro - by , 13 September, 2023
5 5stars
Mark has been amazing, every request for any issues/help has been solved within the day. Excellent service!
Rating
Mark has been amazing, every request for any issues/help has been solved within the day. Excellent service!
Verified Review
Review by Syed, Reception Manager in London on 13th September 2023
iatro - by , 08 September, 2023
5 5stars
Fantastic service by Iatro. Especially Mark who is so fast at actioning requests, very helpful and approachable. Great service guys! thanks so much.
Rating
Fantastic service by Iatro. Especially Mark who is so fast at actioning requests, very helpful and approachable. Great service guys! thanks so much.
Verified Review
Review by Becky, Practice Manager in Kent on 8th September 2023
iatro - by , 07 September, 2023
5 5stars
Support Team are always helpful and quick to response. Great Service.
Rating
Support Team are always helpful and quick to response. Great Service.
Verified Review
Review by Karen, Operations Manager in Kent on 7th September 2023
iatro - by , 25 August, 2023
4 5stars
Excellent service, the team are always happy to help.
Rating
Excellent service, the team are always happy to help.
Verified Review
Review by Rebecca, Deputy Practice Manager in West Yorkshire on 25th August 2023
iatro - by , 25 August, 2023
5 5stars
Mark is very helpful and makes adjustments to the website requested happen quickly
Rating
Mark is very helpful and makes adjustments to the website requested happen quickly
Verified Review
Review by Ella, Compliance Lead in Ashford on 25th August 2023
iatro - by , 24 August, 2023
5 5stars
Incredibly fast service for all requests. The whole team is fantastic. I have mostly corresponded with Devon, and he has made a significant amount of changes to all of our practices' websites and I am very grateful for his and the rest of the teams work. We look forward to continue working with Iatro. Adam and Claire were also great at demonstrating Iatro's websites and they were a joy to speak to.
Rating
Incredibly fast service for all requests. The whole team is fantastic. I have mostly corresponded with Devon, and he has made a significant amount of changes to all of our practices' websites and I am very grateful for his and the rest of the teams work. We look forward to continue working with Iatro. Adam and Claire were also great at demonstrating Iatro's websites and they were a joy to speak to.
Verified Review
Review by Will, Digital & Transformation Lead (PCN) in Greenwich on 24th August 2023
iatro - by , 24 August, 2023
5 5stars
Really great team, with focus on helping general practice and solving problems. Working with them on a "Digital Front Door" project for Sunderland - they've supported us really well and helped us to develop our hub site.
Rating
Really great team, with focus on helping general practice and solving problems. Working with them on a "Digital Front Door" project for Sunderland - they've supported us really well and helped us to develop our hub site.
Verified Review
Review by David, Project Manager in Tyne and Wear on 24th August 2023
iatro - by , 23 August, 2023
5 5stars
Very fast and efficient for all requests, always very helpful and have good design ideas & suggestions - highly recommend to everyone
Rating
Very fast and efficient for all requests, always very helpful and have good design ideas & suggestions - highly recommend to everyone
Verified Review
Review by Holly, Senior PCN Administrator in Wigan on 23rd August 2023
iatro - by , 21 August, 2023
5 5stars
We have recently been looking at our Website and have decided to switch providers to Iatro. They have been fantastic with their support and the new layout looks good and the Partners are pleased with the new design.
We haven't gone live as yet but they are always at the end of the phone to help with any queries.
Rating
We have recently been looking at our Website and have decided to switch providers to Iatro. They have been fantastic with their support and the new layout looks good and the Partners are pleased with the new design.
We haven't gone live as yet but they are always at the end of the phone to help with any queries.
Verified Review
Review by Jessica, Assistant Business Manager in Manchester on 21st August 2023
iatro - by , 21 July, 2023
5 5stars
Amazing support, highly recommended
Rating
Amazing support, highly recommended
Verified Review
Review by James, IT Lead in Lancashire on 21st July 2023
iatro - by , 20 July, 2023
5 5stars
Fantastic service - Fast and efficient - very helpful - highly recommend
Rating
Fantastic service - Fast and efficient - very helpful - highly recommend
Verified Review
Review by Jessica, Assistant Practice Manager in Newark on 27th July 2023
iatro - by , 11 July, 2023
5 5stars
So easy to work with them. ask for something and it is done quickly and efficiently.
Rating
So easy to work with them. ask for something and it is done quickly and efficiently.
Verified Review
Review by Paul, Practice Manager in Oxford on 11th July 2023
iatro - by , 03 July, 2023
5 5stars
Excellent service, always very quick to respond. Thomas went above and beyond to help us transfer over and the new website looks great. Thank you.
Rating
Excellent service, always very quick to respond. Thomas went above and beyond to help us transfer over and the new website looks great. Thank you.
Verified Review
Review by Amy, Business Manager in Plymouth on 3rd July 2023
iatro - by , 29 June, 2023
5 5stars
I cannot say enough on the support we have received from Iatro, especially Mark. He has helped us put the new website together. Whatever we requested was never too much. Thank you so much and looking forward to the positive feedback from all the staff and patients.
Rating
I cannot say enough on the support we have received from Iatro, especially Mark. He has helped us put the new website together. Whatever we requested was never too much. Thank you so much and looking forward to the positive feedback from all the staff and patients.
Verified Review
Review by Meeta, Practice Manager in Buckinghamshire on 29th June 2023
iatro - by , 22 June, 2023
5 5stars
Great company to work with. I would highly recommend them. They answer every query I have and I am really pleased our website design is by them
Rating
Great company to work with. I would highly recommend them. They answer every query I have and I am really pleased our website design is by them
Verified Review
Review by Modupe, Practice Manager in Folkestone on 22nd June 2023
iatro - by , 22 June, 2023
5 5stars
Quick, effective and friendly service. Really helpful with any queries we have.
Rating
Quick, effective and friendly service. Really helpful with any queries we have.
Verified Review
Review by Rebecca, Practice Manager in West Yorkshire on 22nd June 2023
iatro - by , 21 June, 2023
5 5stars
Quick, friendly service, always willing to help and advise.
Would recommend
Rating
Quick, friendly service, always willing to help and advise.
Would recommend
Verified Review
Review by Sharon, Admin Manager in Nottingham on 21st June 2023
iatro - by , 16 June, 2023
5 5stars
Prompt, friendly and helpful. Need I say more?!
Thank you !
Rating
Prompt, friendly and helpful. Need I say more?!
Thank you !
Verified Review
Review by Jemma, PCN Care Coordinator in Norfolk on 16th June 2023
iatro - by , 14 June, 2023
5 5stars
Excellent service, respond to emails very quickly and get the jobs requested done in a very timely manner.
Rating
Excellent service, respond to emails very quickly and get the jobs requested done in a very timely manner.
Verified Review
Review by Louise, Practice Administrator in Staffordshire on 14th June 2023
iatro - by , 13 June, 2023
5 5stars
We have recently migrated across to Iatro following a merger and they have been very efficient and helpful with all queries that we have raised with them.
Rating
We have recently migrated across to Iatro following a merger and they have been very efficient and helpful with all queries that we have raised with them.
Verified Review
Review by Josh, Assistant Practice Manager in North Yorkshire on 13th June 2023
iatro - by , 09 June, 2023
5 5stars
Fab service all round and they respond so quick!! Thanks again.
Rating
Fab service all round and they respond so quick!! Thanks again.
Verified Review
Review by Victoria, Assistant Practice Manager in Holmfirth on 9th June 2023
iatro - by , 08 June, 2023
5 5stars
We always receive a prompt response (usually within 1 hour) from Iatro support team. Nothing is too much trouble. A special thank you to Mark, Ethan and Monifa
Rating
We always receive a prompt response (usually within 1 hour) from Iatro support team. Nothing is too much trouble. A special thank you to Mark, Ethan and Monifa
Verified Review
Review by Tracie, Managing Director in West Yorkshire on 8th June 2023
iatro - by , 08 June, 2023
5 5stars
very helpful team.. my recent experience was with Mark who has been a great help in sorting out our reg links on the website.
Rating
very helpful team.. my recent experience was with Mark who has been a great help in sorting out our reg links on the website.
Verified Review
Review by Khalid, Practice Manager in Hayes on 8th June 2023
iatro - by , 30 May, 2023
5 5stars
Thank you to the Iatro Team, they are always extremely responsive to any amendments / help we need. I requested some changes last week and they were completed exactly as I had asked within an hour or so. Thank you again.
Rating
Thank you to the Iatro Team, they are always extremely responsive to any amendments / help we need. I requested some changes last week and they were completed exactly as I had asked within an hour or so. Thank you again.
Verified Review
Review by Linda, PA in King's Lynn on 30th May 2023
iatro - by , 26 May, 2023
5 5stars
Iatro are so helpful and as reviews before nothing is too much trouble. Really helpful staff. Good communication and fix problems in seconds. Highly recommended.
Rating
Iatro are so helpful and as reviews before nothing is too much trouble. Really helpful staff. Good communication and fix problems in seconds. Highly recommended.
Verified Review
Review by Christine, Practice Finance & Information Manager in Dartford on 26th May 2023
iatro - by , 16 May, 2023
5 5stars
We always receive a fantastic service from Iatro. Nothing is too much trouble for the support team. All request/changes are death with effectively and efficiently. Thank you
Rating
We always receive a fantastic service from Iatro. Nothing is too much trouble for the support team. All request/changes are death with effectively and efficiently. Thank you
Verified Review
Review by Kate, Practice Manager in West Yorkshire on 16th May 2023
iatro - by , 02 May, 2023
5 5stars
Quick, easy and useful support.
Rating
Quick, easy and useful support.
Verified Review
Review by Quanna, Digital Support Officer in London on 2nd May 2023
iatro - by , 28 April, 2023
5 5stars
Excellent service, always quick to respond and very helpful!
Rating
Excellent service, always quick to respond and very helpful!
Verified Review
Review by Katy, PA to Practice Manager in Kent on 28th April 2023
iatro - by , 26 April, 2023
5 5stars
First class, efficient service. The website looks very professional. Thank you.
Rating
First class, efficient service. The website looks very professional. Thank you.
Verified Review
Review by Helen, Practice Manager in Tyne & Wear on 26th April 2023
iatro - by , 25 April, 2023
5 5stars
Our request was actioned promptly by Devon @ iatro. Very efficient, thank you.
Rating
Our request was actioned promptly by Devon @ iatro. Very efficient, thank you.
Verified Review
Review by Peter, Practice Manager in London on 25th April 2023
iatro - by , 24 April, 2023
5 5stars
Website looks great & team are very helpful in making the changes you want.
Rating
Website looks great & team are very helpful in making the changes you want.
Verified Review
Review by Adeeba, Business Support Officer in Heckmondwike on 24th April 2023
iatro - by , 20 April, 2023
5 5stars
First class response from Iatro when requests made to them. Very helpful. Highly recommended.
Rating
First class response from Iatro when requests made to them. Very helpful. Highly recommended.
Verified Review
Review by Henrike, Practice Manager in Washington on 20th April 2023
iatro - by , 06 April, 2023
5 5stars
Swift response always extremely helpful.
Rating
Swift response always extremely helpful.
Verified Review
Review by Di, Head of Operations in Hampshire on 6th April 2023
iatro - by , 06 April, 2023
5 5stars
I would recommend iatro we received a very good service, their response to requests is extremely quick. I asked for multiple changes to our website and they were all done within 24 hours. The staff are very helpful nothing is too much trouble.
Rating
I would recommend iatro we received a very good service, their response to requests is extremely quick. I asked for multiple changes to our website and they were all done within 24 hours. The staff are very helpful nothing is too much trouble.
Verified Review
Review by Susan, Practice Manager in Bradford on 6th April 2023
iatro - by , 31 March, 2023
5 5stars
Great team, very efficient. Very quick at making updates. Very helpful starting up the website looks good and easy to navigate. I'm impressed :)
Rating
Great team, very efficient. Very quick at making updates. Very helpful starting up the website looks good and easy to navigate. I'm impressed :)
Verified Review
Review by Sharon, Practice Manager in Renfrewshire on 31st March 2023
iatro - by , 24 March, 2023
5 5stars
Very responsive and happy to help. Efficient and professional.
Rating
Very responsive and happy to help. Efficient and professional.
Verified Review
Review by Naomi, Deputy Practice Manager in Folkestone on 24th March 2023
iatro - by , 21 March, 2023
5 5stars
Fantastic Service from initial meeting to go live - really helpful team, very approachable and responsive to our queries even - rather different to our former provider!
So glad we have moved.
Rating
Fantastic Service from initial meeting to go live - really helpful team, very approachable and responsive to our queries even - rather different to our former provider!
So glad we have moved.
Verified Review
Review by Helen, Practice Manager in Worcestershire on 21st March 2023
iatro - by , 17 March, 2023
5 5stars
Very happy with Devon for the help today. Very efficient and quick service to upload a file to my website. Good communication too advising all completed with no fuss. Would not hesitate contacting them for help with my surgery website.
Rating
Very happy with Devon for the help today. Very efficient and quick service to upload a file to my website. Good communication too advising all completed with no fuss. Would not hesitate contacting them for help with my surgery website.
Verified Review
Review by Jill, Practice Manger in Glasgow on 17th March 2023
iatro - by , 16 March, 2023
5 5stars
Very efficient and always helpful.
Rating
Very efficient and always helpful.
Verified Review
Review by Farhaanah, Practice Manager in Edmonton on 16th March 2023
iatro - by , 14 March, 2023
5 5stars
Very helpful team! Devon & Ethan have been very helpful and quick to update any changes we required for our Practice Website. Thank you!
Rating
Very helpful team! Devon & Ethan have been very helpful and quick to update any changes we required for our Practice Website. Thank you!
Verified Review
Review by Gemma, Assistant Practice Manager in Kent on 14th March 2023
iatro - by , 10 March, 2023
5 5stars
Quick response to spam issue we were having on one of our webpage questionnaires. Spam responses quickly removed and blocker put in place.
Rating
Quick response to spam issue we were having on one of our webpage questionnaires. Spam responses quickly removed and blocker put in place.
Verified Review
Review by Kim, Data Administrator in Leeds on 10th March 2023
iatro - by , 09 March, 2023
5 5stars
Excellent service from Iatro and a great improvement for our website.
Iatro are quick to respond to queries and very helpful.
Rating
Excellent service from Iatro and a great improvement for our website.
Iatro are quick to respond to queries and very helpful.
Verified Review
Review by Dr Farrell, GP in London on 9th March 2023
iatro - by , 09 March, 2023
5 5stars
Very helpful company. They helped us create a digital version of our Registration Form for our new website.
Rating
Very helpful company. They helped us create a digital version of our Registration Form for our new website.
Verified Review
Review by Sherelle, Receptionist in Kent on 9th March 2023
iatro - by , 02 March, 2023
5 5stars
Iatro have been fantastic since we switched web providers. Our website is now much more accessible and user friendly. They are extremely responsive when we ask for updates/changes to be added. Their customer service is 100%!! Thumbs up from us!!
Rating
Iatro have been fantastic since we switched web providers. Our website is now much more accessible and user friendly. They are extremely responsive when we ask for updates/changes to be added. Their customer service is 100%!! Thumbs up from us!!
Verified Review
Review by Emily, Patient Services Manager in Lancashire on 2nd March 2023
iatro - by , 20 February, 2023
5 5stars
An excellent company to deal with. Overdelivered when we switched and have continued to provide support and advice as our needs have changed. I would definitely recommend.
Rating
An excellent company to deal with. Overdelivered when we switched and have continued to provide support and advice as our needs have changed. I would definitely recommend.
Verified Review
Review by Ankit, GP Partner in Norfolk on 20th February 2023
iatro - by , 17 February, 2023
5 5stars
Quick and seamless assistance when ever we need it.
Rating
Quick and seamless assistance when ever we need it.
Verified Review
Review by Anne, Practice Manager in Huddersfield on 17th February 2023
iatro - by , 16 February, 2023
5 5stars
Highly recommend, we have always received an excellent service. Very prompt to action requests.
Rating
Highly recommend, we have always received an excellent service. Very prompt to action requests.
Verified Review
Review by Cheryl, Business Administrator in Bradford on 16th February 2023
iatro - by , 15 February, 2023
5 5stars
No job too big for them. Had a complete new website built by them and I continue to ask them to add new bits. It is done straight away with no issue. Great service would highly recommend
Rating
No job too big for them. Had a complete new website built by them and I continue to ask them to add new bits. It is done straight away with no issue. Great service would highly recommend
Verified Review
Review by Lisa, Practice Manager in Cheshire on 15th February 2023
iatro - by , 10 February, 2023
5 5stars
Very efficient and always prompt! Fabulous service so far!!
Rating
Very efficient and always prompt! Fabulous service so far!!
Verified Review
Review by Kelly, Practice Manager in Sunderland on 10th February 2023
iatro - by , 08 February, 2023
5 5stars
Ethan is very efficient and prompt!
Rating
Ethan is very efficient and prompt!
Verified Review
Review by Loraine, Management Assistant in Cambridgeshire on 8th February 2023
iatro - by , 02 February, 2023
5 5stars
The fast and efficient service received over the past couple of days has been excellent, no complaints 5*
Rating
The fast and efficient service received over the past couple of days has been excellent, no complaints 5*
Verified Review
Review by Kerry, Practice Manager in Inverurie on 2nd February 2023
iatro - by , 01 February, 2023
5 5stars
Always a quick and helpful response.
Rating
Always a quick and helpful response.
Verified Review
Review by Veena, Assistant Practice Manager in Warwickshire on 1st February 2023
iatro - by , 31 January, 2023
5 5stars
Very efficient service. Always quick to respond to and action requests.
Rating
Very efficient service. Always quick to respond to and action requests.
Verified Review
Review by Jill, Practice Manager in Huddersfield on 31st January 2023
iatro - by , 13 January, 2023
5 5stars
Always a quick and helpful response.
Rating
Always a quick and helpful response.
Verified Review
Review by Lesley, Practice Manager in Birmingham on 13th January 2023
iatro - by , 13 January, 2023
5 5stars
Having worked with Iatro on 4 websites (so far), I can say with confidence that they are a great, friendly and responsive team who are always communicative and make the process of moving to Practice365 easy and fuss free.
Rating
Having worked with Iatro on 4 websites (so far), I can say with confidence that they are a great, friendly and responsive team who are always communicative and make the process of moving to Practice365 easy and fuss free.
Verified Review
Review by Stuart, Digital Champion in Huntingdon on 13th January 2023
iatro - by , 12 January, 2023
5 5stars
Excellent service. Always very quick to respond to queries. Very friendly team.
Rating
Excellent service. Always very quick to respond to queries. Very friendly team.
Verified Review
Review by Deb, Secretary in West Yorkshire on 12th January 2023
iatro - by , 05 January, 2023
5 5stars
The team have been very responsive to our requests and helped us transfer to the new website with a tight deadline.
Rating
The team have been very responsive to our requests and helped us transfer to the new website with a tight deadline.
Verified Review
Review by Melanie, Practice Manager in Cambridgeshire on 5th January 2023
iatro - by , 04 January, 2023
5 5stars
Excellent service. I am very pleased with the outcome of our new website. All requests are dealt with very promptly and efficiently. Fantastic team!
Rating
Excellent service. I am very pleased with the outcome of our new website. All requests are dealt with very promptly and efficiently. Fantastic team!
Verified Review
Review by Dawn, Practice Manager in Tyne and Wear on 4th January 2023
iatro - by , 28 December, 2022
5 5stars
Very prompt response from Ethan. Excellent service.
Rating
Very prompt response from Ethan. Excellent service.
Verified Review
Review by Linda, Practice Manager in Sunderland on 28th December 2022
iatro - by , 23 December, 2022
5 5stars
Always a quick response and a very friendly team. Customer service excellent.
Thank you team.
Rating
Always a quick response and a very friendly team. Customer service excellent.
Thank you team.
Verified Review
Review by Denise, Practice Manager in London on 23rd December 2022
iatro - by , 08 December, 2022
5 5stars
Everyone there is always so happy to help, particularly Ethan. They make our website look perfect!!
Rating
Everyone there is always so happy to help, particularly Ethan. They make our website look perfect!!
Verified Review
Review by Leah, Administrator in Leicestershire on 8th December 2022
iatro - by , 07 December, 2022
5 5stars
Brilliant support today. Could not have completed the updates urgently required today with Ethan. Thanks.
Rating
Brilliant support today. Could not have completed the updates urgently required today with Ethan. Thanks.
Verified Review
Review by Anna, Director in Salisbury on 7th December 2022
iatro - by , 07 December, 2022
5 5stars
Very impressed by the process from initial enquiry to new website. Customer service is great. Extremely quick responses, always ready to help. I would highly recommend - I already have!
Rating
Very impressed by the process from initial enquiry to new website. Customer service is great. Extremely quick responses, always ready to help. I would highly recommend - I already have!
Verified Review
Review by Sarah, Practice Manager in Nottingham on 7th December 2022
iatro - by , 02 December, 2022
5 5stars
Very easy to contact with a very quick response. The team are very efficient and helpful. Cannot fault them.
Rating
Very easy to contact with a very quick response. The team are very efficient and helpful. Cannot fault them.
Verified Review
Review by Rachele, Office Manager in Warwickshire on 2nd December 2022
iatro - by , 30 November, 2022
5 5stars
Really efficient service. Super quick and very helpful team to deal with. Would 100% recommend Iatro for website design and excellent support team.
Rating
Really efficient service. Super quick and very helpful team to deal with. Would 100% recommend Iatro for website design and excellent support team.
Verified Review
Review by Anisha, Practice Manager in London on 30th November 2022
iatro - by , 29 November, 2022
5 5stars
Super helpful. Very quick to reply to support queries and very efficient in dealing with queries. Despite having the ability to self edit, Iatro are always happy to do your editing for you...which is fantastic when you haven't got the time!
Rating
Super helpful. Very quick to reply to support queries and very efficient in dealing with queries. Despite having the ability to self edit, Iatro are always happy to do your editing for you...which is fantastic when you haven't got the time!
Verified Review
Review by Aini, IT Lead in Ashford on 29th November 2022
iatro - by , 25 November, 2022
5 5stars
Excellent service, quick, efficient and helpful.
Rating
Excellent service, quick, efficient and helpful.
Verified Review
Review by Alison, Operations Manager in West Yorkshire on 25th November 2022
iatro - by , 24 November, 2022
5 5stars
We have been with Iatro for nearly a year now and I have to say it's been a pleasure to work with them. The whole migration process was very quick and easy and they are always available if you have any issues or queries. Our new website is superb and easy to navigate and has received great feedback from both staff and patients. The Iatro Team are great to work with and anything you send to them to be added or amended on the website is always actioned very promptly. I am looking forward to continuing to work with them and I would 100% recommend them.
Rating
We have been with Iatro for nearly a year now and I have to say it's been a pleasure to work with them. The whole migration process was very quick and easy and they are always available if you have any issues or queries. Our new website is superb and easy to navigate and has received great feedback from both staff and patients. The Iatro Team are great to work with and anything you send to them to be added or amended on the website is always actioned very promptly. I am looking forward to continuing to work with them and I would 100% recommend them.
Verified Review
Review by Deborah, Practice Manager in Lincolnshire on 24th November 2022
iatro - by , 24 November, 2022
5 5stars
Always get a quick reply and any requests are completed promptly. A great team!
Rating
Always get a quick reply and any requests are completed promptly. A great team!
Verified Review
Review by Lauren, Practice Manager in Edinburgh on 24th November 2022
iatro - by , 23 November, 2022
5 5stars
Really responsive and supportive. Very happy with the service we've received.
Rating
Really responsive and supportive. Very happy with the service we've received.
Verified Review
Review by Michelle, Practice Manager in Nottinghamshire on 23rd November 2022
iatro - by , 15 November, 2022
5 5stars
I have found Iatro extremely helpful. If there are any updates/news for the website they are added straight away. Website looks great and is user friendly. Everyone I have dealt with has been very professional, helpful and efficient.
Rating
I have found Iatro extremely helpful. If there are any updates/news for the website they are added straight away. Website looks great and is user friendly. Everyone I have dealt with has been very professional, helpful and efficient.
Verified Review
Review by Natasha, Deputy Practice Manager in Tyne and Wear on 15th November 2022
iatro - by , 14 November, 2022
5 5stars
We have had nothing but excellent service from everyone at Iatro. The websites they build are easy to navigate and to add things to. Any queries we have are answered promptly and always with the offer to do it for us if we struggle. I would definitely recommend Iatro.
Rating
We have had nothing but excellent service from everyone at Iatro. The websites they build are easy to navigate and to add things to. Any queries we have are answered promptly and always with the offer to do it for us if we struggle. I would definitely recommend Iatro.
Verified Review
Review by Emma, Assistant Practice Manager in South Ayrshire on 14th November 2022
iatro - by , 14 November, 2022
4 5stars
Ethan was very helpful and responsive to my request. Everything was sorted very well and promptly. Thank you.
Rating
Ethan was very helpful and responsive to my request. Everything was sorted very well and promptly. Thank you.
Verified Review
Review by Jo, Organisational Manager in Bedfordshire on 14th November 2022
iatro - by , 08 November, 2022
5 5stars
Outstanding customer support compared to our previous website provider. I am continually amazed by their responsiveness to any of our requests for edits to our website or advice on how to use certain features. I've even been pleasantly surprised to have a response at 6pm on a Friday!

Today I had a great experience with Ethan who had great attention-to-detail with the specifications I gave for adding a new page to our site.
Rating
Outstanding customer support compared to our previous website provider. I am continually amazed by their responsiveness to any of our requests for edits to our website or advice on how to use certain features. I've even been pleasantly surprised to have a response at 6pm on a Friday!

Today I had a great experience with Ethan who had great attention-to-detail with the specifications I gave for adding a new page to our site.
Verified Review
Review by Hannah, Communications and Engagement Administrator in Huddersfield on 8th November 2022
iatro - by , 08 November, 2022
5 5stars
We are very happy with our website and the communication with operators is fantastic. Ethan is always really quick to respond to my emails and requests. Great customer service.
Rating
We are very happy with our website and the communication with operators is fantastic. Ethan is always really quick to respond to my emails and requests. Great customer service.
Verified Review
Review by Malgorzata, Data Quality Lead in Watford on 8th November 2022
iatro - by , 07 November, 2022
5 5stars
I am new to using this website and I have found the help available to be excellent. Ethan goes above and beyond to help me and my colleagues to get what we are looking for. The response is extremely quick. I never feel that I am asking too much from them as they are always happy to help.
Rating
I am new to using this website and I have found the help available to be excellent. Ethan goes above and beyond to help me and my colleagues to get what we are looking for. The response is extremely quick. I never feel that I am asking too much from them as they are always happy to help.
Verified Review
Review by Emma, Cancer Care Co-Ordinator in Lancashire on 7th November 2022
iatro - by , 03 November, 2022
5 5stars
I have found Iatro to be extremely helpful. Our website is exactly what we needed. If we have any changes needed, they are actioned straightaway. Great service!
Rating
I have found Iatro to be extremely helpful. Our website is exactly what we needed. If we have any changes needed, they are actioned straightaway. Great service!
Verified Review
Review by Donna, Business Administrator in Suffolk on 3rd November 2022.
iatro - by , 01 November, 2022
5 5stars
Iatro do a great job keeping our Website up to date for us - Ethan and the rest of the team always respond to any requests for help in a very timely manner and are super polite and helpful. Would highly recommend!
Rating
Iatro do a great job keeping our Website up to date for us - Ethan and the rest of the team always respond to any requests for help in a very timely manner and are super polite and helpful. Would highly recommend!
Verified Review
Review by Lynsey, Assistant to Practice Manager in Yorkshire on 1st November 2022.
iatro - by , 25 October, 2022
5 5stars
Iatro host our website and have always provided excellent support. The feature that allows you to view how patients navigate the site and show which pages are most viewed has been really useful in maximising the layout of the site.
Rating
Iatro host our website and have always provided excellent support. The feature that allows you to view how patients navigate the site and show which pages are most viewed has been really useful in maximising the layout of the site.
Verified Review
Review by Jane, Practice Manager in West Yorkshire on 25th October 2022.
iatro - by , 20 October, 2022
5 5stars
Fantastic company to deal with. Always very quick to respond to any support required, and really nice staff to speak to.
Rating
Fantastic company to deal with. Always very quick to respond to any support required, and really nice staff to speak to.
Verified Review
Review by Elaine, Practice Manager in West Yorkshire on 20th October 2022.
iatro - by , 18 October, 2022
5 5stars
I have received fantastic support from the Iatro team in creating and optimising the website for my PCN. They have been on hand to support me with every task I have asked of them, no task has been too much trouble for them. The team have been extremely friendly, supportive and extremely efficient in all aspects of Website build so far. I look forward to the continued partnership and support that will give me the confidence to maintain and look after the website going forward.
Rating
I have received fantastic support from the Iatro team in creating and optimising the website for my PCN. They have been on hand to support me with every task I have asked of them, no task has been too much trouble for them. The team have been extremely friendly, supportive and extremely efficient in all aspects of Website build so far. I look forward to the continued partnership and support that will give me the confidence to maintain and look after the website going forward.
Verified Review
Review by Liam, Digital Champion in Cambridgeshire on 20th October 2022.
iatro - by , 18 October, 2022
5 5stars
Always receive fantastic support from iatro and they are always on hand to help with anything needed. No task is too much trouble for them. They are extremely efficient, friendly, and supportive. I always look forward to speaking with them. Thank you for your continued support.
Rating
Always receive fantastic support from iatro and they are always on hand to help with anything needed. No task is too much trouble for them. They are extremely efficient, friendly, and supportive. I always look forward to speaking with them. Thank you for your continued support.
Verified Review
Review by Danielle, Deputy Practice Manager in Warwickshire on 18th October 2022.
iatro - by , 10 October, 2022
5 5stars
Everyone I've dealt with at the company has been super helpful, friendly, knowledgeable and quick to react to what we've needed. Not only are we really thrilled with how the web page has turned out, we're also really pleased with the stress free way in which it's all happened and the supportive nature of the team at Iatro in getting us there. Superb.
Rating
Everyone I've dealt with at the company has been super helpful, friendly, knowledgeable and quick to react to what we've needed. Not only are we really thrilled with how the web page has turned out, we're also really pleased with the stress free way in which it's all happened and the supportive nature of the team at Iatro in getting us there. Superb.
Verified Review
Review by Andy. Deputy Practice Manager in West Yorkshire on 12th October 2022.
iatro - by , 30 September, 2022
5 5stars
I have been using Practice 365 for our Practice's website for quite some time now and I must say, the service is outstanding.
All the colleagues whom I've had interactions with are extremely knowledgeable and helpful.
I find it easy to navigate the editing tools on the website as it has been designed in a user-friendly way.
I recently had a teams call with Thomas who introduced me to the statistics element of Practice 365. I was very impressed with the level of detail and real-time data we can have access to which will help inform decisions on how best to communicate with specific user groups. I was very impressed with this service and believe it is invaluable to our Practice.
Rating
I have been using Practice 365 for our Practice's website for quite some time now and I must say, the service is outstanding.
All the colleagues whom I've had interactions with are extremely knowledgeable and helpful.
I find it easy to navigate the editing tools on the website as it has been designed in a user-friendly way.
I recently had a teams call with Thomas who introduced me to the statistics element of Practice 365. I was very impressed with the level of detail and real-time data we can have access to which will help inform decisions on how best to communicate with specific user groups. I was very impressed with this service and believe it is invaluable to our Practice.
Verified Review
Review by Laura, Practice Manager in Yorkshire on 30th September 2022.
iatro - by , 14 September, 2022
5 5stars
It has taken some time to get to grips with the platform but now happy with "what I can do" - Online help has always been fast and efficient and learnt new skills as I go along - it is a very powerful tool!
Rating
It has taken some time to get to grips with the platform but now happy with "what I can do" - Online help has always been fast and efficient and learnt new skills as I go along - it is a very powerful tool!
Verified Review
Review by Fraser, Practice Manager in Greater Manchester on 14th September 2022.
iatro - by , 02 September, 2022
5 5stars
Cannot iatro enough praise or credit. Fantastic company to work with. Responsive, ope, honest, approachable to name a few things about them. Service is second to none. Keep up the great work
Rating
Cannot iatro enough praise or credit. Fantastic company to work with. Responsive, ope, honest, approachable to name a few things about them. Service is second to none. Keep up the great work
Verified Review
Review by Ciara, Practice Manager in Leeds on 2nd September 2022
iatro - by , 19 August, 2022
5 5stars
We use Iatro for our website and have always found them to be extremely efficient and professional. They provide a very fast response to emails and I can thoroughly recommend them.
Rating
We use Iatro for our website and have always found them to be extremely efficient and professional. They provide a very fast response to emails and I can thoroughly recommend them.
Verified Review
Review by Amanda, Practice Manager in Leeds on 19th August 2022.
iatro - by , 19 August, 2022
5 5stars
Always help when needed. Team is great!
Rating
Always help when needed. Team is great!
Verified Review
Review by Jack Workflow Coordinator in Leeds on 19th August 2022.
iatro - by , 16 August, 2022
5 5stars
Practice365 have always been on hand to help us whenever we need them. From the website set up onwards they have provided a brilliant service, and their response times are excellent. The website itself looks great and is easy to set up and manage, but whenever more complex solutions are needed, Practice365 are always there to help.
Rating
Practice365 have always been on hand to help us whenever we need them. From the website set up onwards they have provided a brilliant service, and their response times are excellent. The website itself looks great and is easy to set up and manage, but whenever more complex solutions are needed, Practice365 are always there to help.
Verified Review
Review by Josh Communications and Engagement Officer in Lancaster on 16th August 2022.
iatro - by , 16 August, 2022
5 5stars
Easy & so helpful!!
Rating
Easy & so helpful!!
Verified Review
Review by Emily Media Administrator in Stoke-on-Trent on 16th August 2022.
iatro - by , 28 June, 2022
5 5stars
Always a very quick response, very helpful and knowledgeable staff.
Rating
Always a very quick response, very helpful and knowledgeable staff.
Verified Review
Review by Karen, Assistant Practice Manager in West Yorkshire on 28th June 2022.
iatro - by , 27 June, 2022
5 5stars
Quick response and changes made quickly and kept updated.
Rating
Quick response and changes made quickly and kept updated.
Verified Review
Review by Lauren, Medical Administrator in Lancashire on 27th June 2022.
iatro - by , 20 June, 2022
5 5stars
Excellent, prompt, efficient help with updating the website.
Rating
Excellent, prompt, efficient help with updating the website.
Verified Review
Review by Lisa, Deputy Practice Manager in Southampton on 20th June 2022.
iatro - by , 07 June, 2022
4 5stars
A very quick response to update website page - Thank you.
Rating
A very quick response to update website page - Thank you.
Verified Review
Review by Jackie, Practice Manager in Coventry on 7th June 2022
iatro - by , 18 May, 2022
5 5stars
The team are amazing! They respond to email very quickly and make changes in a timely fashion. The team also help you to get a vision you want for your website. I would highly recommend them!!
Rating
The team are amazing! They respond to email very quickly and make changes in a timely fashion. The team also help you to get a vision you want for your website. I would highly recommend them!!
Verified Review
Review by Maria, Care Coordinator in Amersham on 18th May 2022
iatro - by , 11 May, 2022
5 5stars
Always really responsive to any questions asked
Rating
Always really responsive to any questions asked
Verified Review
Review by Aimee, Assistant to the Practice Manager in Felixstowe on 10th May 2022
iatro - by , 10 May, 2022
5 5stars
Excellent and professional service
Rating
Excellent and professional service
Verified Review
Review by Rachel, Senior Clinical Pharmacist in Swindon on 10th May 2022
iatro - by , 05 May, 2022
5 5stars
Good quick and efficient service from the Iatro team.
Rating
Good quick and efficient service from the Iatro team.
Verified Review
Review by Lisa, Senior Administrative Assistant in Leeds on 5th May 2022
iatro - by , 04 May, 2022
5 5stars
Extremely responsive, website changes made quickly, the team have been very helpful through the whole process of switching and updating our site.
Rating
Extremely responsive, website changes made quickly, the team have been very helpful through the whole process of switching and updating our site.
Verified Review
Review by Laura, Practice Manager in Watford on 3rd May 2022
iatro - by , 30 March, 2022
5 5stars
Really pleased with fast response to my request. Website updated within minutes - not hours - if I'd kept on trying myself!
Rating
Really pleased with fast response to my request. Website updated within minutes - not hours - if I'd kept on trying myself!
Verified Review
Review by Sally, Deputy Practice Manager in Hereford on 30th March 2022
iatro - by , 22 March, 2022
5 5stars
Fast and efficient response to requests submitted.
Rating
Fast and efficient response to requests submitted.
Verified Review
Review by Jo, Practice Manager in Leeds on 24th March 2022
iatro - by , 16 March, 2022
5 5stars
The response to requests to update the website is exceptional! No sooner had my email left my outbox the website had been updated. Long may it continue!
Rating
The response to requests to update the website is exceptional! No sooner had my email left my outbox the website had been updated. Long may it continue!
Verified Review
Review by Shelli, Managing Partner in Leeds on 16th March 2022
iatro - by , 14 March, 2022
5 5stars
Fast, efficient and a pleasure to work with. Updating the website is no longer something I put to the bottom of the the 'to do' list. It is just so easy. Thanks Iatro.
Rating
Fast, efficient and a pleasure to work with. Updating the website is no longer something I put to the bottom of the the 'to do' list. It is just so easy. Thanks Iatro.
Verified Review
Review by Mandy, Practice Manager in Birmingham on 14th March 2022
iatro - by , 04 March, 2022
5 5stars
Excellent, super fast service. I would highly recommend IATRO. The Support Team are friendly and very helpful, they have been a great help and any changes I've requested have been done efficiently and quickly.
Rating
Excellent, super fast service. I would highly recommend IATRO. The Support Team are friendly and very helpful, they have been a great help and any changes I've requested have been done efficiently and quickly.
Verified Review
Review by Julie, Administrator in Wetherby on 4th March 2022
iatro - by , 04 March, 2022
5 5stars
Excellent service. I am very pleased with the outcome of our new website. All requests are dealt with very promptly and efficiently. Well done iatro.
Rating
Excellent service. I am very pleased with the outcome of our new website. All requests are dealt with very promptly and efficiently. Well done iatro.
Verified Review
Review by Sandra, Practice Manager in Basildon on 4th March 2022
iatro - by , 03 March, 2022
5 5stars
Since we have been with Iatro for a short time, I have had such great help with my website and it is a pleasure to be with them. I have received prompt, reliable, friendly and efficient service. I am very glad I chose them.
Rating
Since we have been with Iatro for a short time, I have had such great help with my website and it is a pleasure to be with them. I have received prompt, reliable, friendly and efficient service. I am very glad I chose them.
Verified Review
Review by Sandra, Practice Manager in Essex on 3rd March 2022
iatro - by , 22 February, 2022
5 5stars
I would highly recommend IATRO, the service has been excellent since my first discussion with them whether to have a website, right through to it going live (which wasn't long at all!). I regularly ask them to add additional info and these requests are always actioned within hours, if not minutes. The team are friendly, understanding and always happy to help and guide me with my ideas.
Rating
I would highly recommend IATRO, the service has been excellent since my first discussion with them whether to have a website, right through to it going live (which wasn't long at all!). I regularly ask them to add additional info and these requests are always actioned within hours, if not minutes. The team are friendly, understanding and always happy to help and guide me with my ideas.
Verified Review
Review by Tania, PCN Manager in Leeds on 22nd February 2022
iatro - by , 22 February, 2022
5 5stars
I would strongly recommend other GP practices adopt IATRO, they made transferring the information from the old website to the new one very easy and painless. Also wanted to say how impressed we’ve been with the service from the Support Team, They turned around change requests quickly and accurately. Their efficiency was particularly well-received given the current pressures experienced within GP Primary Care Services.
Rating
I would strongly recommend other GP practices adopt IATRO, they made transferring the information from the old website to the new one very easy and painless. Also wanted to say how impressed we’ve been with the service from the Support Team, They turned around change requests quickly and accurately. Their efficiency was particularly well-received given the current pressures experienced within GP Primary Care Services.
Verified Review
Review by Gordon, Business Manager in Todmorden on 22nd February 2022
iatro - by , 19 February, 2022
5 5stars
I would recommend IATRO without hesitation. They helped to transfer our information from the old to the new website. They provided training on how to use WordPress. They are friendly and responsive. A big thanks to Devon who helped me with my training.
Rating
I would recommend IATRO without hesitation. They helped to transfer our information from the old to the new website. They provided training on how to use WordPress. They are friendly and responsive. A big thanks to Devon who helped me with my training.
Verified Review
Review by Dr Yick, GP in Somerset on 19th February 2022
iatro - by , 15 February, 2022
5 5stars
Excellent service, would highly recommend.
Rating
Excellent service, would highly recommend.
Verified Review
Review by Aimee, Office Manager in Ormskirk on 15th February 2022
iatro - by , 14 February, 2022
5 5stars
I can’t recommend this company highly enough. We are very pleased with our new website and have found the staff extremely responsive and helpful. We have had almost instant responses to any queries. The service is fantastic value for money.
Rating
I can’t recommend this company highly enough. We are very pleased with our new website and have found the staff extremely responsive and helpful. We have had almost instant responses to any queries. The service is fantastic value for money.
Verified Review
Review by Emily, GP Partner in Birmingham on 14th February 2022
iatro - by , 14 February, 2022
5 5stars
The team fully understand primary care and simply know what they are doing, I couldn't recommend them enough!
Rating
The team fully understand primary care and simply know what they are doing, I couldn't recommend them enough!
Verified Review
Review by Mr Prash, Managing Partner in London on 14th February 2022
iatro - by , 19 January, 2022
5 5stars
I would like to thank the staff at iatro as they have been really helpful during our transition of websites - nothing is too much trouble and they respond to support emails very quickly.
Rating
I would like to thank the staff at iatro as they have been really helpful during our transition of websites - nothing is too much trouble and they respond to support emails very quickly.
Verified Review
Review by Christine, Business Manager in Coventry on 18th January 2022
iatro - by , 17 January, 2022
5 5stars
I would like to put forward a review as i feel like the staff at Iatro need the recognition for their fantastic work & help they have provided for us along the way. I work for 5 practices and they have had to make / customise all 5 websites for us. Thank you to Mark, Ethan & Monifa for all of their help. I am able to edit the websites myself but do still require a lot of help & advice. These guys always answer my calls quick, they are always friendly & approachable. The live chat function is really good too. Special thank you to Ethan who i am in touch with the most, nothing is ever a bother for him, very helpful & friendly. Also quick at replying :-)
Rating
I would like to put forward a review as i feel like the staff at Iatro need the recognition for their fantastic work & help they have provided for us along the way. I work for 5 practices and they have had to make / customise all 5 websites for us. Thank you to Mark, Ethan & Monifa for all of their help. I am able to edit the websites myself but do still require a lot of help & advice. These guys always answer my calls quick, they are always friendly & approachable. The live chat function is really good too. Special thank you to Ethan who i am in touch with the most, nothing is ever a bother for him, very helpful & friendly. Also quick at replying :-)
Verified Review
Review by Anna, Practice Manager in Bewdley on 17th January 2022
iatro - by , 11 January, 2022
5 5stars
Excellent fast and obliging service
Rating
Excellent fast and obliging service
Verified Review
Review by Gillian, Practice Manager in Bathgate on 11th January 2022
iatro - by , 11 January, 2022
5 5stars
I have been extremely impressed with the standard of customer care services, they always act very promptly to all requests for help, they provide a very professional service at every level and I can not recommend them enough!
Rating
I have been extremely impressed with the standard of customer care services, they always act very promptly to all requests for help, they provide a very professional service at every level and I can not recommend them enough!
Verified Review
Review by Sue, Practice Manager in Portsmouth on 11th January 2022
iatro - by , 24 December, 2021
5 5stars
Reasonably priced and very responsive to formatting requests.
Rating
Reasonably priced and very responsive to formatting requests.
Verified Review
Review by Philip, Managing Partner in Andover on 24th December 2021
iatro - by , 15 December, 2021
5 5stars
Our practice has recently changed our website supplier to iatro. I have found the staff very helpful and excellent communication. Any support needed is actioned immediately, very impressive, I would not hesistate to recommend Iatro to other practices
Rating
Our practice has recently changed our website supplier to iatro. I have found the staff very helpful and excellent communication. Any support needed is actioned immediately, very impressive, I would not hesistate to recommend Iatro to other practices
Verified Review
Review by Dawn, Practice Manager in Huddersfield on 15th December 2021
iatro - by , 18 November, 2021
5 5stars
The team at iatro are fantastic. Very professional from my first meeting to my website going live. My new practice website looks amazing. 100% better than my previous website. Patients and staff are very happy. Support, training and meetings are excellent. Cost was good. My experience has been very positive. I look forward to continued work with iatro in the future. All the very best, Andrew.
Rating
The team at iatro are fantastic. Very professional from my first meeting to my website going live. My new practice website looks amazing. 100% better than my previous website. Patients and staff are very happy. Support, training and meetings are excellent. Cost was good. My experience has been very positive. I look forward to continued work with iatro in the future. All the very best, Andrew.
Verified Review
Review by Andrew, Partner in Durham on 16th November 2021
iatro - by , 03 November, 2021
5 5stars
Always quick to respond to any requests and changes are made quickly too. Excellent service
Rating
Always quick to respond to any requests and changes are made quickly too. Excellent service
Verified Review
Review by Theresa, Practice Manager in West Lothian on 3rd November 2021
iatro - by , 26 October, 2021
5 5stars
The response from the team at Iatro is always quick and efficient. This helps should we need anything updated or changed quickly. They are always extremely helpful and receptive to our requests. Very happy with the service.
Rating
The response from the team at Iatro is always quick and efficient. This helps should we need anything updated or changed quickly. They are always extremely helpful and receptive to our requests. Very happy with the service.
Verified Review
Review by Denise, Practice Manager in Ayr on 26th October 2021
iatro - by , 18 October, 2021
5 5stars
Brilliant Service - So quick, efficient and helpful - thank you
Rating
Brilliant Service - So quick, efficient and helpful - thank you
Verified Review
Review by Karen, Practice Manger in Elsenham on 18th October 2021
iatro - by , 13 October, 2021
5 5stars
We recently changed our website and IATRO have been extremely helpful and all requests have been actioned really quickly. Nothing is too much trouble for IATRO. The Team are always happy to help and this makes my life so much easier!
Rating
We recently changed our website and IATRO have been extremely helpful and all requests have been actioned really quickly. Nothing is too much trouble for IATRO. The Team are always happy to help and this makes my life so much easier!
Verified Review
Review by Jill, Office Manager in Edinburgh on 13th October 2021
iatro - by , 27 September, 2021
5 5stars
The team at iatro have been absolutely amazing as we have tried to update and redesign our website -Would thoroughly recommend
Rating
The team at iatro have been absolutely amazing as we have tried to update and redesign our website -Would thoroughly recommend
Verified Review
Review by Charlotte, Practice Manager in Swindon on 27th September 2021
iatro - by , 17 September, 2021
4 5stars
As I am new to the surgery I have only had one dealing with Iatro. Mark was very efficient and dealt with my enquiry in a timely manner. The website is so much more efficient and easier to navigate. Thank you Mark.
Rating
As I am new to the surgery I have only had one dealing with Iatro. Mark was very efficient and dealt with my enquiry in a timely manner. The website is so much more efficient and easier to navigate. Thank you Mark.
Verified Review
Review by Clare, Data Administrator in London on 17th September 2021
iatro - by , 01 September, 2021
5 5stars
Our new website is so much easier to navigate. The process for moving from our old website to the new was seamless and making changes is so easy. Our patients also like the new easy to navigate version.
Rating
Our new website is so much easier to navigate. The process for moving from our old website to the new was seamless and making changes is so easy. Our patients also like the new easy to navigate version.
Verified Review
Review by Sharon, Practice Manager in Manchester on 1st September 2021
iatro - by , 16 July, 2021
5 5stars
We have been very happy with our new website. The ability to update our latest news and run a patient newsletter from within the website is excellent and the support we have had from Iatro to help us make amendments or to carry them out for us has been superb. Very happy indeed.
Rating
We have been very happy with our new website. The ability to update our latest news and run a patient newsletter from within the website is excellent and the support we have had from Iatro to help us make amendments or to carry them out for us has been superb. Very happy indeed.
Verified Review
Review by Simon, Senior GP Partner in Southampton on 15th July 2021
iatro - by , 13 July, 2021
5 5stars
Mark is very responsive to my enquiries and requests. He provides an excellent and efficient service. Would definitely recommend.
Rating
Mark is very responsive to my enquiries and requests. He provides an excellent and efficient service. Would definitely recommend.
Verified Review
Review by Stephanie, Practice Manager in Broxburn on 13th July 2021
iatro - by , 07 July, 2021
5 5stars
We are very grateful to the Iatro team. Their customer service, work, speed of work, and product are excellent. They provide prompt responses to email and queries, help is provided quickly, and calls are answered quickly too! We have been really impressed with everything and highly recommend them.
Rating
We are very grateful to the Iatro team. Their customer service, work, speed of work, and product are excellent. They provide prompt responses to email and queries, help is provided quickly, and calls are answered quickly too! We have been really impressed with everything and highly recommend them.
Verified Review
Review by Hoda, GP in London on 6th July 2021
iatro - by , 06 July, 2021
5 5stars
Everything has been easy. They have been able to set up forms, pages, add content and help generally. We have recently completed a patient survey using the website and they have coordinated the responses so we can easily analyse the data - super helpful!
Rating
Everything has been easy. They have been able to set up forms, pages, add content and help generally. We have recently completed a patient survey using the website and they have coordinated the responses so we can easily analyse the data - super helpful!
Verified Review
Review by Deb, Business Partner in Bristol on 6th July 2021
iatro - by , 06 July, 2021
5 5stars
Requests for changes always actioned very quickly and nothing seems to be too much trouble. Great service
Rating
Requests for changes always actioned very quickly and nothing seems to be too much trouble. Great service
Verified Review
Review by Jo, Practice Manager in Douglas on 6th July 2021
iatro - by , 06 July, 2021
5 5stars
Thomas has been fab and really helpful making my vision for our new site exactly how I imagined. Great service and would 100% recommend.
Rating
Thomas has been fab and really helpful making my vision for our new site exactly how I imagined. Great service and would 100% recommend.
Verified Review
Review by Beth, Communications Manager in Doncaster on 6th July 2021
iatro - by , 06 July, 2021
5 5stars
I cannot thank IATRO enough, they made getting a new practice website ever so easy. Our new website looks so professional and has many more features than our old one. The staff at IATRO are so helpful and professional and absolutely nothing is too much bother for them. If I could award 10 stars, believe me I would.
Rating
I cannot thank IATRO enough, they made getting a new practice website ever so easy. Our new website looks so professional and has many more features than our old one. The staff at IATRO are so helpful and professional and absolutely nothing is too much bother for them. If I could award 10 stars, believe me I would.
Verified Review
Review by Jackie, Assistant Practice Manager in Edinburgh on 6th July 2021
iatro - by , 01 July, 2021
5 5stars
Mark has been extremely helpful and efficient, requests for changes to our website are always done very quickly.
Rating
Mark has been extremely helpful and efficient, requests for changes to our website are always done very quickly.
Verified Review
Review by Marion, Practice Administrator in Northampton on 1st July 2021
iatro - by , 28 June, 2021
5 5stars
Mark has been extremely helpful and efficient, my requests for changes to our website have always been done very quickly and nothing is too much trouble..
Rating
Mark has been extremely helpful and efficient, my requests for changes to our website have always been done very quickly and nothing is too much trouble..
Verified Review
Review by Jo, Practice Manager in Douglas on 28th June 2021
iatro - by , 21 June, 2021
5 5stars
We needed to completely change the look of our website. Mark from iatro went above and beyond to help us to create a fresh look! Communication was outstanding through microsoft teams and emails, all the update requests were dealt with very quickly and efficiently. Can't recommend using iatro enough! Thank you so much!:)
Rating
We needed to completely change the look of our website. Mark from iatro went above and beyond to help us to create a fresh look! Communication was outstanding through microsoft teams and emails, all the update requests were dealt with very quickly and efficiently. Can't recommend using iatro enough! Thank you so much!:)
Verified Review
Review by Monika, PA to the Practice Manager in London on 21st June 2021
iatro - by , 07 June, 2021
5 5stars
We needed to change our Website providers at really short notice and were recommended to utilise Iatro. I am so glad we did from the Learning& Development delivered by Devon, through to the after care by Flora and Devon, the service delivered is absolutely outstanding! A first class company who obviously employs first class staff. Thank you.

Rating
We needed to change our Website providers at really short notice and were recommended to utilise Iatro. I am so glad we did from the Learning& Development delivered by Devon, through to the after care by Flora and Devon, the service delivered is absolutely outstanding! A first class company who obviously employs first class staff. Thank you.

Verified Review
Review by Jackie, Assistant Practice Manager in Edinburgh on 7th June 2021
iatro - by , 14 May, 2021
5 5stars
We are in the process of upgrading and changing our website (within the last month). We moved to iatropartners as they were working closely with the local CCG. The support and advise we have received thus far from Iatropartners and Mark in particular has been brilliant. We are also looking at their other add on packages, in particular CD review forms

Rating
We are in the process of upgrading and changing our website (within the last month). We moved to iatropartners as they were working closely with the local CCG. The support and advise we have received thus far from Iatropartners and Mark in particular has been brilliant. We are also looking at their other add on packages, in particular CD review forms

Verified Review
Review by Tracie, Managing Director in Leeds on 14th May 2021
iatro - by , 19 January, 2021
5 5stars
We changed our website in the middle of last year and have been so happy we did. Feedback from patients has been very positive. The site is so easy to navigate, edit and update and the support is great when I have needed help with anything I wasn't sure of.
Rating
We changed our website in the middle of last year and have been so happy we did. Feedback from patients has been very positive. The site is so easy to navigate, edit and update and the support is great when I have needed help with anything I wasn't sure of.
Verified Review
Review by Sarah, Operations Assistant in Yorkshire on 19th January 2021
iatro - by , 05 November, 2020
5 5stars
I have nothing but praise for Iatro. Since changing our website we have had lots of positive feedback from patients on content & how easily accessible everything is. The customer service really is excellent, extremely prompt response with clear instructions & offers of help. I wouldn't hesitate to recommend Iatro.
Rating
I have nothing but praise for Iatro. Since changing our website we have had lots of positive feedback from patients on content & how easily accessible everything is. The customer service really is excellent, extremely prompt response with clear instructions & offers of help. I wouldn't hesitate to recommend Iatro.
Verified Review
Review by Amanda, Practice Manager in Leeds on 5th November 2020
iatro - by , 13 October, 2020
5 5stars
I am impressed with the response time from Iatro. Nothing seems to be too much trouble. There was a very short time frame from moving from our previous supplier to Iatro and added pressure that we needed it to be ready for the start of the new academic year. Bang on time they delivered and have been quick to respond to changes we have required since.
Rating
I am impressed with the response time from Iatro. Nothing seems to be too much trouble. There was a very short time frame from moving from our previous supplier to Iatro and added pressure that we needed it to be ready for the start of the new academic year. Bang on time they delivered and have been quick to respond to changes we have required since.
Verified Review
Review by Anne-Marie, IT Manager in Edinburgh on 13th October 2020
iatro - by , 11 September, 2020
5 5stars
I was cautious about selecting a new company as they're a relatively new start up but they do have 360 practices on their books now. The layout of the demo version of our website was incredibly simple and clear and Thomas is really helpful so that persuaded us. We're now live and don't regret it. They'll fix/change/edit the website arrangement while you're on the phone so you can see that the changes are what you wanted. They helpfully sorted out links to social media so posting on our news page on the site feeds into our facebook/twitter accounts.
Rating
I was cautious about selecting a new company as they're a relatively new start up but they do have 360 practices on their books now. The layout of the demo version of our website was incredibly simple and clear and Thomas is really helpful so that persuaded us. We're now live and don't regret it. They'll fix/change/edit the website arrangement while you're on the phone so you can see that the changes are what you wanted. They helpfully sorted out links to social media so posting on our news page on the site feeds into our facebook/twitter accounts.
Verified Review
Review by Richard, Practice Manager in Wilsden on 11th September 2020
iatro - by , 08 September, 2020
5 5stars
Excellent, efficient service. Thank you so much for your help, making my life so much easier!
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Excellent, efficient service. Thank you so much for your help, making my life so much easier!
Verified Review
Review by Natalie, Assistant Practice Manager in Leeds on 8th September 2020
iatro - by , 07 May, 2020
4 5stars
Lovely service helpful and quick at replying even through this pandemic.
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Lovely service helpful and quick at replying even through this pandemic.
Verified Review
Review by Jemma, Reception Manager in Broxburne on 7th May 2020
iatro - by , 01 May, 2020
5 5stars
We have been working with iatro for our website and internal HR and file system. They have been fantastic to work with, are very professional, helpful and knowledgeable in primary care needs. If we had any queries, the customer service has been top class and the communication very slick. I would highly recommend iatro and the team and I look forward to working with them on future developments.
Rating
We have been working with iatro for our website and internal HR and file system. They have been fantastic to work with, are very professional, helpful and knowledgeable in primary care needs. If we had any queries, the customer service has been top class and the communication very slick. I would highly recommend iatro and the team and I look forward to working with them on future developments.
Verified Review
Review by Ciara, Business Transformation Lead in Leeds on 7th May 2020

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