We are passionate about people receiving the best possible care in their communities. From day one we build trusting relationships and work with individuals, teams and systems to change patient care for the better. We understand, inform, challenge, co-produce, coach, encourage and do change with our clients, not to them.

Our teams consist of clinicians and professionals who understand the issues and pressures of healthcare. We come from diverse but complementary backgrounds. We combine technical excellence, hands-on experience and passion for healthcare.

Our work is clinically-led, expertly informed and professionally delivered.

Our services include:

• Virtual Practice Management support service - led by experienced Practice Managers
• Virtual PCN Management support service – led by experienced Practice Managers with experience working with PCNs
• CQC compliance and Mock inspections – using bank CQC inspectors and expert Practice Managers
• Practice turnaround including Back office and system redesign 
• PCN development
• Coaching and mentoring
• GP resilience
• Customer service training
• Improving access
• Demand and capacity
• Appointment system redesign
• Partnership disputes
• Leadership development / Organisational development
• Clinical governance and root cause analysis
• Financial optimisation

If you would like further information, you can get in touch here