Receptionists in General Practice Masterclass - Module 4

This is the final module in the Masterclass, covering health and safety as well as the Accessible Information Standard.

Objectives

1. Gain an overview of Health and Safety including current legislation
2. Understand the need for effective health and safety control measures in the workplace
3. Understand employee and employer responsibilities as well as the rights of the employee
4. Acquire insight into the Accessible Information Standard and how it applies in practice

Who is this course for?

All new and existing reception staff