This four-module Masterclass provides learners with an introduction to the role of the receptionist in general practice. Learners will gain insight into the multifaceted role of the receptionist and how to achieve success in this front-line role.
Objectives
1. Appreciate the need for etiquette
2. Learn the significance of confidentiality
3. Understand what person-identifiable information is
Who is this course for?
All new and existing reception staff
The Learning Package includes
