This Masterclass provides learners with an understanding of some of the key HR subjects that managers deal with on a regular basis. HR Masterclass – Module 7 (Handling Grievances) guides you through all aspects of management of grievances,
Objectives
- Learning about avoiding potential grievances
- Creating a robust grievance policy
- Investigating grievances
- Mediation /Facilitated discussion as a means of resolution
- Management of formal action
- Possible outcomes from the grievance process
- Managing grievances made against you
Who is this course for?
All those with line management responsibilities
The Learning Package includes
