The second course in this series focuses on how effective correspondence management processes can enhance productivity and reduce the amount of time clinical staff spend on administrative tasks.
Objectives
Module 1 – Understand how correspondence is generated
Module 2 – Learn about the different types of correspondence
Module 3 – Recognise individuals’ roles in correspondence management
Module 4 – Understand workflow processes and the legalities of scanning documents
Who is this course for?
Staff who would like to assume the role of care coordinators
The Learning Package includes
