This course is the first in a series of two aimed at providing learners with a comprehensive understanding of the role of the care navigator. It highlights how effective care navigation can reduce workload whilst ensuring that patients access the right level of care at the right time.
Objectives
Module 1 – Gain an overview of what a care navigator is and the principles of care navigation
Module 2 – Learn the competencies of a care navigator and the career pathways for care navigators
Module 3 – Understand patient perception, patient education and the significance of confidentiality
Module 4 – Appreciate the need for excellent communication
Module 5 – Recognise the need for continuing professional development
Who is this course for?
Staff who would like to assume the role of care coordinators
The Learning Package includes
