accuRx

Bringing healthcare teams and their patients together

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Opening Hours: 9am - 5pm, Mon - Fri
Operates: Nationwide
A free EMIS-accredited SMS messaging platform allowing primary care staff to directly contact patients.
Code Of Practice Approved
  • New Suppliers
  • Communication & Mailing
  • SMS/Text messaging services
  • SMS/Text Messaging Services
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Address:

accuRx Ltd.

5-7 Buck Street

Camden Town

London

NW1 8NJ

Telephone:

020 7099 2279

Website:

Accurx Chain SMS is a free, easy-to-use messaging service that allows practice staff to instantly send text messages to patients. It can be used to send advice, notify a patient of results, remind them to book appointments, follow up after a consultation, and more. The toolbar works alongside EMIS, and everything gets written back to the medical record.

You can create message templates, add NHS.uk advice leaflets to a text, and even schedule texts to be sent in the future. Chain pulls consent codes from EMIS and can write SNOMED codes back, and a full audit trail is saved in the patient’s record.

Benefits for your practice

  • Save time, by sending a message to a patient in under 30 seconds
  • Save time, by reducing the number of phonecalls and tasks
  • Improve patient care, by providing personalized advice and information
  • Increase uptake of screening services and chronic disease reviews
  • Save money, by reducing postage and printing costs
  • Improve QOF scores, by sending invitations and advice

How do I get started?

It's free and easy to set up: visit the accuRx website and click Get Chain to try it out now.

If you’ve got any questions, drop us a message on the live chat on our website, or email support@accurx.com. We’d love to hear from you!

Already a Chain user?

Get involved in the Chain community on Facebook, or refer us to other practices or up your usage to unlock features!

 

Other company information
Full Company Name:accuRx
UK Company Number:10184077
Listed in the following categories:
New Suppliers
Communication & Mailing
SMS/Text messaging services
SMS/Text Messaging Services
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Recent Reviews
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35 Review(s)

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Practice Manager Reviews:
accuRx
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AccuRx Chain is amazing- it works simply, reliably and elegantly, is intuitive and unbelievably is Free! The setup is straightforward and it works out of the box. It has revolutionised the way we interact with patients. We use another system for bulk campaigns but to send a simple SSM direct from your desktop - say on dealing with a letter, script request or path result AND have the message written back to EMIS automatically (and maybe delay the late evening message until tomorrow morning) is simply lovely and saves a load of time trying to track down a patient on the phone. And you send set up any number of bespoke template messages or use the ones provided. Yes, you do need to be careful what you write lest someone else picks up the phone and be sure you know whether the patient has responded to anything important but as it stands it is already wonderful (and the AccuRx boys and girls are such lovely, helpful people too) I'd give it 6 stars if I could!
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Review by Alan, GP in London on 29th June 2019
accuRx
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I like this system, great idea.
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Review by Elaine, Administrator in Oxford on 3rd December 2018
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I Received an e-shot - was sceptical at first but noted that accu.Rx are an emis partner co & this is a new product. Activated via EMAS so safe / assured.
Initially giving away free access to base system. Allows you to send instant texts to patients from icon that hovers over emis - some pre-popluated templates or can amend / customise - very fast & effective & populates immediately into consultation - Staff & Doctors love it!
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Review by Fraser, Practice Manager in Stockport on 28th November 2018
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Excellent tool for contacting patients! Reducing staff time by trying to get hold of patients by phone. All recorded in the patient record too! Fantastic !
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Review by Maria, Practice Manager in Manchester on 24th October 2018
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Thank you for updates.accuRx.is a very useful tool.
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Review by Helen, Practice Team Member in Gosport on 23rd October 2018
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Really helpful to cut down letters and call backs and reviews +
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Review by Rhiannon, GP in London on 24th July 2018
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It's so easy to use and definitely works "it's the best thing since sliced bread", even the doctor uses it when he wants a patient to come and see him. I definitely recommend accuRx.
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Review by Doreen, Practice Manager in Stockport
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This is an excellent EMIS partner API service which allows users to send free SMS text messages to patients and record these messages directly in to EMIS. There are also very good prepopulated template messages which can be selected for quick messaging. The product works really well and is extremely useful particularly when we make failed calls to mobile phones. I just hope this service will continue to be free.
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Review by Julian, GP in Havant on 16th July 2018
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an excellent system for contacting patients and giving information leaflets
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Review by Debbie, GP in South Harrow
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Accurx are a very innovative company and their chain SMS software has been designed with practices in mind. One of the best features about this company is their responsive nature and their desire to constantly improve.
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Review by Omer, Service Development Manager in Harrow on 11th July 2018
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This text messaging service is excellent! its quick efficient and convenient. I most defiantly would recommend this to everyone in NHS.
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Review by nyishia martin-allen
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Really useful, saves a lot of time and money on stamps. People ask to be text information as it easier than allocating time for a phone call.
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Review by Rosie, Receptionist in Maidstone on 11th July 2018
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Amazing product and the clinicians love it. Saves everyone time.
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Review by Lucy, Assistant Practice Manager in Bristol on 11th July 2018
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Totally love this messaging service. It is convenient, quick, easy to use plus it puts an entry straight into the patient's notes. Brilliant!
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Review by Maddy, IT Lead in Gosport on 11th July 2018
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User-friendly, intuitive, versatile, and fast. AND FREE!
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Review by Greg, IT Manager in Bristol on 11th July 2018
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I find accuRx great for messaging, much better than Mjog and I an happy to hear that they are working on batch messaging.
I also love the message length as it make it much easier to use this for a wider range of things we need to communicate to our patients. Mjog is very limited in that respect.
However, I am struggling to gain access to the enhanced features despite sending multiple messages to all the EMIS practices i know of locally.
I am also a bit concerned as the feedback we get from accuRx saying we have only sent a few messages. We use this right across the practice for individual messages (instead of Mjog which we also have) but there is no audit trail to say the message has actually been sent other than the entry in the patient record. In Mjog at least there is a trail of sent, undelivered etc.
I know it is early days and I think that accuRx will one day overtake Mjog but at the moment there are still a few things which need ironing out or updating.
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Review by Charmagne, Assistant Practice Manager in Ripley on 11th July 2018
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I am really impressed with this new service.
The text messaging service is quick,efficient and simple for staff to use, as its linked to our Emis software it attaches the text to the patient record immediately and we are finding patients respond much quicker reducing the amount of tasks reception have to call or write to.
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Review by Sally, Reception Manager in Kent on 11th July 2018
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First class piece of kit! Saves so much time:)
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Review by Peter, Management Support in Bristol on 10th July 2018
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accuRx is a great help to the practice and it's free!
All our GPs are using it. Now instead of replying to a task from reception to tell the patient about medication or test result, the send a text. It really has made a huge difference. Next to begin using it will be the reception.
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Review by Chris, Practice Team Member in Reading on 10th July 2018
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An excellent service, very easy to use and allows messages to be sent to patients at short notice.
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Review by Sharon, Practice Team Member in Banbury on 10th July 2018
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It is excellent. We use it a lot. It's especially good for sharing information that usually we used to print and give t patients such as patient information leaflets or information about results. Patients number can be confirmed during the consultation and the message can be sent to them immediately. It is quicker as well. It has changed the way we do things at our practice. GP's and nurses love it, admin staff love it too as its less work for them The best part is the text is entered into Emis notes automatically.
It has a tiny window which stays on top of Emis and automatically gets the patient details when you open their records in Emis.
We have been using it for 2 months now and its really good.
The basic version is free to use.
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Review by Junaid, GP in Leeds on 10th July 2018
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We are just using the send text part of this app so far and I wholeheartedly recommend it. As a GP it's great for letting people know quick mainly transactional things like a problem with a repeat prescription or about a result which would previously taken a phone call but for our admin team it is revolutionising call and recall for LTCs- give it a try!
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Review by Isabel, GP in London on 10th July 2018
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Excellent App. Has really saved me a lot of time. I also am able to text diet sheet links/exercise links/otc recommendations whilst the patient is in my clinic so it goes straight to their phone and not give them a piece of paper which they can sometimes lose. Great for saving time with reviewing results. Great APP!
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Review by Krishni, GP in Middlesex on 10th July 2018
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Excellent resource for containg patient, giving information about the management of their conditions via a weblink.
It saves the time receptionist use to write to pateint to come in.
There is a record of the text/info sents straight unto the patients record.
Brilliant!
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Review by Mary, GP in Botley on 10th July 2018
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Excellent. Very useful resource. Patients love it.
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Review by Ben, GP in Andover on 10th July 2018
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We are trialling the system with a limited number of clinicians at the moment and so far we have found the system to be very user friendly and versatile. I cannot wait to roll this out to the whole practice.
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Review by Mary, Assistant in Bristol on 10th July 2018
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Brilliant Brilliant Brilliant!! what a great time saver. Very easy to use and love the option of attaching different nhs links for patients.
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Review by Tracey, Summariser in Stockport on 10th July 2018
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These guys product is ace, totally integrates with EMIS web and lets me send messages to patients at the drop of a hat. Thank you for making my life easier!
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Review by Dustyn, Practice Manager in Norfolk on 10th July 2018
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Excellent simple system to send SMS to patients, has proved very useful
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Review by Kerrin, GP in Oxfordshire on 10th July 2018
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Integrates very smoothly with Emis.
A gamechanger for communication
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Review by Peter, GP in Surrey on 10th July 2018
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Outstanding and simple software. Integrates beautifully with EMIS Web. Easy to install and use. Very impressed!
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Review by Mike, GP in Hertfordshire on 10th July 2018
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Really effective and intuitive texting system with good character limits and good integration to EMISWeb. Transforming patient education with textable links to PILs instead of printouts. Character limits allow meaningful clinical information to be delivered with a low call-back rate. Texts appear as consultations, so there is clarity for team working and medico-legal risk management is superb. Love this software.
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Review by Tim, GP in Nottingham on 10th July 2018
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Excellent addition to a busy day - saving both myself and admin a significant amount of time - feedback from patients has been excellent
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Review by Mark, Advanced Nurse Practioner in London on 10th May 2018
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Everybody in the surgery loves how simple it is to use and that it saves actual time. This is not vapourware.
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Review by Ed, IT Manager in Nottingham on 10th June 2018
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Great for patients and to save time ringing
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Review by Rebecca, GP in Stockport on 10th July 2018

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