GenPra

Everything you need for a professional, effective and affordable GP surgery website.

Operates: Nationwide
A professionally designed GP Surgery Website for your Practice.
  • Website Design & Hosting
  • Website Design & Hosting
  • Internet & Wifi Services
Logo

Address:

GenPra

19 Burnett Park

Troon

KA10 7FT

Website:

GP Surgery Website Features

A fully featured GP Surgery website with all the functions required for a practice to service patients.

Everything required for a GP practice website in one simple package 

  • Excellent value
  • Stress free editing - we can take care of everything for you
  • Easy, online registration process for both Patient and Practice team
  • Clean, professional & responsive GP practice website design
  • Custom design included
  • Quick & simple setup with minimum input required from the Practice
  • Monitored & secure
  • No hidden costs

A GP Surgery Website for a Better Patient Experience

Most of us use the web on a daily basis and more patients are expecting to be able to interact with their practice online via a GP surgery website. Allowing patients to request repeat prescriptions, make appointment bookings or update their details and preferences through a website not only frees up staff time but empowers patients with greater choice.

All our GP surgery website templates are designed to be responsive. They automatically adjust to display optimally for any device — phone, tablet, desktop, games machine or smart TV — and optimise presentation for any location.

View some examples of GP surgery websites here

Quick & simple setup with minimum input required from the Practice

Each practice website is pre-populated with suggested content for review, NHS syndicated content and signposted links to services — all with minimum input required from busy GP Practice Teams.

Other company information
Email: [email protected]
Established: 2015
Full Company Name: GenPra
Recent Reviews
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5 296 Review(s)
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Practice Manager Reviews:
GenPra
GenPra - by , 27 March, 2024
5 5stars
Genpra have provided high quality support and have improved our website. We now use it as a useful tool for patient engagement. This has improved outcomes for clinicians and patients.
Rating
Genpra have provided high quality support and have improved our website. We now use it as a useful tool for patient engagement. This has improved outcomes for clinicians and patients.
Verified Review
Review by Kieran, GP in Glasgow on 27th March 2024
GenPra
GenPra - by , 25 March, 2024
5 5stars
Genpra provides high quality work with a hassle free experience. They are active in responding queries and is absolutely helpful.
Rating
Genpra provides high quality work with a hassle free experience. They are active in responding queries and is absolutely helpful.
Verified Review
Review by Gowrimeera, GP Assistant in London on 25th March 2024
GenPra
GenPra - by , 21 March, 2024
5 5stars
As a practice, we are very impressed with the site as a whole and the ease with which we can adapt it to make it more personal to us.
The helpdesk are very responsive to any queries or assistance we require.
We would definitely recommend Genpra to other GP surgeries.
Rating
As a practice, we are very impressed with the site as a whole and the ease with which we can adapt it to make it more personal to us.
The helpdesk are very responsive to any queries or assistance we require.
We would definitely recommend Genpra to other GP surgeries.
Verified Review
Review by Heather, Senior Admin/IT Support in Dundee on 21st March 2024
GenPra
GenPra - by , 21 March, 2024
5 5stars
Very good design, website is user friendly and functionality is great, customer service is excellent very quick response to any query. Highly recommend.
Rating
Very good design, website is user friendly and functionality is great, customer service is excellent very quick response to any query. Highly recommend.
Verified Review
Review by Sharon, Practice Manager in Carluke on 21st March 2024
GenPra
GenPra - by , 21 March, 2024
5 5stars
Recommended by an existing customer, I am very impressed by the swift process, cost, ease of use and highly responsive customer service team.
Rating
Recommended by an existing customer, I am very impressed by the swift process, cost, ease of use and highly responsive customer service team.
Verified Review
Review by Chloe, PCN Manager in Hampshire on 21st March 2024
GenPra - by , 18 March, 2024
5 5stars
We have recently used GenPra to crate our new practice website and they have been absolutely fantastic. The easy layout of the website has been complimented over and over again by staff and patients. The service and fast response from Gary has been brilliant. It has definitely made the change over more straightforward than we expected, which has been great. Thanks again!!
Rating
We have recently used GenPra to crate our new practice website and they have been absolutely fantastic. The easy layout of the website has been complimented over and over again by staff and patients. The service and fast response from Gary has been brilliant. It has definitely made the change over more straightforward than we expected, which has been great. Thanks again!!
Verified Review
Review by Samantha, Receptionist in Broxburn on 18th March 2024
GenPra - by , 18 March, 2024
5 5stars
Very good service and support. Quick response to requests. Would recommend.
Rating
Very good service and support. Quick response to requests. Would recommend.
Verified Review
Review by Michelle, Practice Manager in Dunfermline on 18th March 2024
GenPra - by , 09 March, 2024
5 5stars
Genpra are great, good design, super responsive. Reasonable rates. Highly recommended.
Rating
Genpra are great, good design, super responsive. Reasonable rates. Highly recommended.
Verified Review
Review by Nick, Practice Manager in Berkshire on 8th March 2024
GenPra - by , 08 March, 2024
5 5stars
Quick response to requests and customer service top-notch.
Rating
Quick response to requests and customer service top-notch.
Verified Review
Review by Ugo, IT System Administrator in London on 8th March 2024
GenPra - by , 05 March, 2024
5 5stars
Great service and website - quick response and explanations when requested. Will be promoting to colleagues
Rating
Great service and website - quick response and explanations when requested. Will be promoting to colleagues
Verified Review
Review by Jennifer, Practice Manager in Glasgow on 5th March 2024
GenPra - by , 05 March, 2024
5 5stars
Easy to set up, team always on hand for help for those less IT savvy! Interface patient friendly.
Rating
Easy to set up, team always on hand for help for those less IT savvy! Interface patient friendly.
Verified Review
Review by Zoe, GP Partner in Aberdeenshire on 5th March 2024
GenPra - by , 04 March, 2024
5 5stars
I could not be happier with the level of service and support I have received. Their team has been incredibly helpful every step of the way.
Rating
I could not be happier with the level of service and support I have received. Their team has been incredibly helpful every step of the way.
Verified Review
Review by Kirsty, Administrator in Scotland on 4th March 2024
GenPra - by , 28 February, 2024
5 5stars
Our experience of GenPra has been nothing short of excellent from start to finish. They developed our new website quickly and efficiently, and made the whole transition from one website provider to another, effortless. Furthermore, since going live with the new website, their customer service has been first class. We would without hesitation thoroughly recommend GenPra.
Rating
Our experience of GenPra has been nothing short of excellent from start to finish. They developed our new website quickly and efficiently, and made the whole transition from one website provider to another, effortless. Furthermore, since going live with the new website, their customer service has been first class. We would without hesitation thoroughly recommend GenPra.
Verified Review
Review by Andrew, Business Manager in Edinburgh on 28th February 2024
GenPra - by , 26 February, 2024
5 5stars
Easy sign up process, requiring minimal input for set up. Clean, well constructed and easy to use , both from a editor and end user perspective. Initial customer feedback has been very positive.
Rating
Easy sign up process, requiring minimal input for set up. Clean, well constructed and easy to use , both from a editor and end user perspective. Initial customer feedback has been very positive.
Verified Review
Review by Richard, Practice Manager in Glasgow on 26th February 2024
GenPra - by , 25 January, 2024
5 5stars
Excellent Customer Service. Super fast response time when dealing with any queries or amendments to the site. Thank you John
Rating
Excellent Customer Service. Super fast response time when dealing with any queries or amendments to the site. Thank you John
Verified Review
Review by Angela, Assistant Practice Manager in Surrey on 25th January 2024
GenPra - by , 23 January, 2024
5 5stars
Website development was quick and efficient. The format is very clear and much easier for patients to navigate. Access to the demo website pre "Go live" allowed me to share this with our patient group, who could then comment and collaborate. Any response to change requests or updates is actioned very speedily. I would definitely recommend GenPra to other Practice Manager colleagues.
Rating
Website development was quick and efficient. The format is very clear and much easier for patients to navigate. Access to the demo website pre "Go live" allowed me to share this with our patient group, who could then comment and collaborate. Any response to change requests or updates is actioned very speedily. I would definitely recommend GenPra to other Practice Manager colleagues.
Verified Review
Review by Catherine, Business Manager in Tyne And Wear on 23rd January 2024
GenPra - by , 23 January, 2024
5 5stars
GenPra team have been awesome throughout. They are great website service providers; super responsive and super helpful. All my best!
Rating
GenPra team have been awesome throughout. They are great website service providers; super responsive and super helpful. All my best!
Verified Review
Review by Ratish, Finance Manager in Beaconsfield on 23rd January 2024
GenPra - by , 22 January, 2024
5 5stars
Brilliant and consistent service. Very quick to action our requests and respond to any queries. I'd highly recommend GenPra to any GP practice.
Rating
Brilliant and consistent service. Very quick to action our requests and respond to any queries. I'd highly recommend GenPra to any GP practice.
Verified Review
Review by Tyrone, Operations Manager in Brighton on 22nd January 2024
GenPra - by , 22 January, 2024
5 5stars
Amazing support from the GenPra team. Always so quick and efficient. Website always looks smart and professional. Thanks for your continuous help and support. Very much appreciated!
Rating
Amazing support from the GenPra team. Always so quick and efficient. Website always looks smart and professional. Thanks for your continuous help and support. Very much appreciated!
Verified Review
Review by Olivia, Management Support in Sutton on 22nd January 2024
GenPra - by , 20 January, 2024
5 5stars
Fabulous company! John is so helpful, website has so much information on it. They're also incredible quick when you need some help! Editing yourselves is also so easy!
Rating
Fabulous company! John is so helpful, website has so much information on it. They're also incredible quick when you need some help! Editing yourselves is also so easy!
Verified Review
Review by Naomi, Business Manager in Norfolk on 20th January 2024
GenPra - by , 09 January, 2024
5 5stars
Delighted with our new website! Both John and Gary have been excellent and communication is incredibly quick!

Easy transition from our old website. We now have a really clean and accessible website, thanks for the team at GenPra - much more functionality for our own admin and for patients. Easy to edit the web pages too!
Rating
Delighted with our new website! Both John and Gary have been excellent and communication is incredibly quick!

Easy transition from our old website. We now have a really clean and accessible website, thanks for the team at GenPra - much more functionality for our own admin and for patients. Easy to edit the web pages too!
Verified Review
Review by Douglas, GP Partner in Glasgow on 9th January 2024
GenPra - by , 04 January, 2024
5 5stars
Our GenPra website has been a great addition to the practice and the customer service I have experienced has been excellent - all responses are quick, friendly and efficient.
Rating
Our GenPra website has been a great addition to the practice and the customer service I have experienced has been excellent - all responses are quick, friendly and efficient.
Verified Review
Review by Louise, Senior Administrator in East Ayrshire on 4th January 2024
GenPra - by , 03 January, 2024
5 5stars
Transition to new website from old provider was very smooth indeed. Extremely impressed with our new provider Genpra, the website looks great folks thank you!
Rating
Transition to new website from old provider was very smooth indeed. Extremely impressed with our new provider Genpra, the website looks great folks thank you!
Verified Review
Review by Jackie, Practice Manager in Edinburgh on 3rd January 2024
GenPra - by , 19 December, 2023
5 5stars
Excellent customer service.
The transition from our previous website was smooth and quick. We love the new website. Thank you
Rating
Excellent customer service.
The transition from our previous website was smooth and quick. We love the new website. Thank you
Verified Review
Review by Jenny, Assistant Practice Manager in Surrey on 19th December 2023
GenPra - by , 19 December, 2023
5 5stars
Excellent service. Very quick at replying to any emails and queries. I would definitely recommend. Great website. Transition from old to new website was great.

Thanks
Rating
Excellent service. Very quick at replying to any emails and queries. I would definitely recommend. Great website. Transition from old to new website was great.

Thanks
Verified Review
Review by Abhishek, GP partner in Berkhamsted on 19th December 2023
GenPra - by , 19 December, 2023
5 5stars
I would highly recommend GenPra to any Practice looking for a new website or to upgrade existing sites. Service from the team at GenPra was first class from start to finish.
Rating
I would highly recommend GenPra to any Practice looking for a new website or to upgrade existing sites. Service from the team at GenPra was first class from start to finish.
Verified Review
Review by Christian, Practice/Business Manager in Perth on 19th December 2023
GenPra - by , 11 December, 2023
5 5stars
Excellent response to any query. Nothing is too much bother and any requests are actioned very promptly.
Rating
Excellent response to any query. Nothing is too much bother and any requests are actioned very promptly.
Verified Review
Review by Sharron, Practice Manager in Glasgow on 11th December 2023
GenPra - by , 07 December, 2023
5 5stars
“Simply the Best” Excellent service, John & Gary are super quick to respond, helping and resolving any issues. Fantastic looking website that’s easy to navigate.
Rating
“Simply the Best” Excellent service, John & Gary are super quick to respond, helping and resolving any issues. Fantastic looking website that’s easy to navigate.
Verified Review
Review by Tracy, Practice Manager in Kent on 7th December 2023
GenPra - by , 04 December, 2023
5 5stars
Excellent service form start to finish. Always available to answer any queries. Kept in touch with progress of website. I Cannot recommend them highly enough.
Rating
Excellent service form start to finish. Always available to answer any queries. Kept in touch with progress of website. I Cannot recommend them highly enough.
Verified Review
Review by Kirsty, IT Administrator in Glasgow on 4th December 2023
GenPra - by , 01 December, 2023
5 5stars
Second to none communication, the team could not be more helpful. The design layout they create is clear, concise and easy for patients to use. Website is very straightforward to amend and looks very professional. I cannot thank you enough with you swift assistance.
Rating
Second to none communication, the team could not be more helpful. The design layout they create is clear, concise and easy for patients to use. Website is very straightforward to amend and looks very professional. I cannot thank you enough with you swift assistance.
Verified Review
Review by Lauren, Patient Engagement Officer in Cornwall on 1st December 2023
GenPra - by , 01 December, 2023
5 5stars
Excellent quick support to get us onboarded in record time!
Both John and Gary were really great in explaining website access and were able to upload are changes efficiently. The fact that they have practice management background made me feel confident that the GenPra were the best host for our website.
Rating
Excellent quick support to get us onboarded in record time!
Both John and Gary were really great in explaining website access and were able to upload are changes efficiently. The fact that they have practice management background made me feel confident that the GenPra were the best host for our website.
Verified Review
Review by Nadia, Business Partner in Hertfordshire on 1st December 2023
GenPra - by , 27 November, 2023
5 5stars
An excellent website team, fully responsive, excellent value. We have just switched and am so grateful to the team!
Rating
An excellent website team, fully responsive, excellent value. We have just switched and am so grateful to the team!
Verified Review
Review by Ben, GP Partner in Hertfordshire on 27th November 2023
GenPra - by , 27 November, 2023
5 5stars
Experts in knowledge of the latest requirements of Practice websites, keep the website regularly updated with latest news and health promotions, very responsive to my requests and action anything asked of them in a very timely manner and well within the anticipated deadlines.

Highly recommended!
Rating
Experts in knowledge of the latest requirements of Practice websites, keep the website regularly updated with latest news and health promotions, very responsive to my requests and action anything asked of them in a very timely manner and well within the anticipated deadlines.

Highly recommended!
Verified Review
Review by Nabeel, Practice Manager in Surrey on 27th November 2023
GenPra - by , 22 November, 2023
5 5stars
Very helpful and easy communication, especially when time-pressured, thank you!
Rating
Very helpful and easy communication, especially when time-pressured, thank you!
Verified Review
Review by Callie, Practice Manager in Essex on 22nd November 2023
GenPra - by , 14 November, 2023
5 5stars
Very responsive, quick and easy to set-up and very professional and user friendly web-site. Good value for money too.
Rating
Very responsive, quick and easy to set-up and very professional and user friendly web-site. Good value for money too.
Verified Review
Review by Becky, Digital Lead in East Sussex on 14th November 2023
GenPra - by , 09 November, 2023
5 5stars
Website looks great and has lots of functionality to help us move more of our patient contacts from telephone to internet. GenPra were really helpful in getting amendments made, and the whole process went very smoothly.
Rating
Website looks great and has lots of functionality to help us move more of our patient contacts from telephone to internet. GenPra were really helpful in getting amendments made, and the whole process went very smoothly.
Verified Review
Review by Ian, Business Manager in East Lothian on 9th November 2023
GenPra - by , 31 October, 2023
5 5stars
Excellent communication, easy set up. Love the new website, looks very professional.
Rating
Excellent communication, easy set up. Love the new website, looks very professional.
Verified Review
Review by Sharon, Project Manager in Hertfordshire on 31st October 2023
GenPra - by , 25 October, 2023
5 5stars
Website looks amazing, easy to navigate, - ticks all the boxes! Overall very impressed! Gary and John have been great, speedy response given to any queries. Would highly recommend!
Rating
Website looks amazing, easy to navigate, - ticks all the boxes! Overall very impressed! Gary and John have been great, speedy response given to any queries. Would highly recommend!
Verified Review
Review by Tracy, Practice Manager in Mauchline on 25th October 2023
GenPra - by , 25 October, 2023
5 5stars
Excellent service. Very quick to help with any issues.
Rating
Excellent service. Very quick to help with any issues.
Verified Review
Review by Rachael, Supervisor in Edinburgh on 25th October 2023
GenPra - by , 20 October, 2023
5 5stars
Excellent service. Website looks very professional. It covers all the information that patients need. The layout makes it very easy for patients to navigate.
Rating
Excellent service. Website looks very professional. It covers all the information that patients need. The layout makes it very easy for patients to navigate.
Verified Review
Review by Aileen, Practice Manager in Glasgow on 20th October 2023
GenPra - by , 05 October, 2023
5 5stars
Prompt action to queries, easy to use website interface. No hassle.
Rating
Prompt action to queries, easy to use website interface. No hassle.
Verified Review
Review by Rebekah, Practice Manager in Staffordshire on 5th October 2023
GenPra - by , 26 September, 2023
5 5stars
GenPra took care of everything for us. The transition to move sites was effortless and they kept me informed every step of the way. I would highly recommend Genpra for their services.
Rating
GenPra took care of everything for us. The transition to move sites was effortless and they kept me informed every step of the way. I would highly recommend Genpra for their services.
Verified Review
Review by Sharlene, Practice Manager in Bedfordshire on 26th September 2023
GenPra - by , 12 September, 2023
5 5stars
Very smooth transition from our old provider to Genpra. The team have been a fabulous support with the set up and roll out.
Very pleased.
Rating
Very smooth transition from our old provider to Genpra. The team have been a fabulous support with the set up and roll out.
Very pleased.
Verified Review
Review by Melissa, Practice Manager in Houston on 12th September 2023
GenPra - by , 06 September, 2023
5 5stars
Great and very professional service. Very prompt and excellent communication. Made the whole process very easy.
Rating
Great and very professional service. Very prompt and excellent communication. Made the whole process very easy.
Verified Review
Review by Monika, GP in Ballymena on 6th September 2023
GenPra - by , 05 September, 2023
5 5stars
GenPra have been excellent from start to finish. John and Gary are so efficient - responding to emails and actioning requests quickly. They guide you every step of the way if changing over from other provider and things are explained to you in a way that you understand (no IT jargon!). A really seamless process and our website looks fantastic!
Rating
GenPra have been excellent from start to finish. John and Gary are so efficient - responding to emails and actioning requests quickly. They guide you every step of the way if changing over from other provider and things are explained to you in a way that you understand (no IT jargon!). A really seamless process and our website looks fantastic!
Verified Review
Review by Louise, Assistant Practice Manager in Edinburgh on 5th September 2023
GenPra - by , 24 August, 2023
5 5stars
Excellent service from this website provider. Every request to make changes to the site is always done very quickly and the communication is spot on from the team. Would highly recommend to anyone looking for a new website provider, quality and competitive costs in today's market.
Rating
Excellent service from this website provider. Every request to make changes to the site is always done very quickly and the communication is spot on from the team. Would highly recommend to anyone looking for a new website provider, quality and competitive costs in today's market.
Verified Review
Review by Dee, HR Manager in London on 24th August 2023
GenPra - by , 17 August, 2023
5 5stars
Excellent service received. Response was prompt and actioned within minutes of the request.
Rating
Excellent service received. Response was prompt and actioned within minutes of the request.
Verified Review
Review by Paul, Practice Development Manager in Stewarton on 17th August 2023
GenPra - by , 15 August, 2023
5 5stars
Excellent, efficient, prompt and polite. Nothing is an issue and costs are fair and reasonable. I would wholeheartedly recommend to anyone.
Rating
Excellent, efficient, prompt and polite. Nothing is an issue and costs are fair and reasonable. I would wholeheartedly recommend to anyone.
Verified Review
Review by Jackie, Managing Partner in Lincolnshire on 15th August 2023
GenPra - by , 09 August, 2023
5 5stars
Excellent service from the team from initial enquiry to launch of the new website. Very easy to contact and quick responses to any queries. Supported us through the whole process.
Rating
Excellent service from the team from initial enquiry to launch of the new website. Very easy to contact and quick responses to any queries. Supported us through the whole process.
Verified Review
Review by Lindsay, Project Lead in Co Durham on 9th August 2023
GenPra - by , 07 August, 2023
5 5stars
Really, really quick helping with any issues, and help always provided cheerfully. Some useful functions provided around online forms which have contributed to Practice clinical and administrative efficiency. Easy-to-use back end that can be learnt by all members of staff. Websites would meet the need for most GP Practices in terms of functionality and design, and staff can use the Wordpress CMS to create bespoke page layouts if required.
Rating
Really, really quick helping with any issues, and help always provided cheerfully. Some useful functions provided around online forms which have contributed to Practice clinical and administrative efficiency. Easy-to-use back end that can be learnt by all members of staff. Websites would meet the need for most GP Practices in terms of functionality and design, and staff can use the Wordpress CMS to create bespoke page layouts if required.
Verified Review
Review by Helen, Communications Manager in Musselburgh on 7th August 2023
GenPra - by , 28 July, 2023
5 5stars
Genpra have been great since day one. They are very quick to reply and help with any problems. I wanted to add my own posts and they were very patient, taking their time to fully explain to me a total novice with websites how to do it.
Also very friendly. I would absolutely recommend them to anyone.
Rating
Genpra have been great since day one. They are very quick to reply and help with any problems. I wanted to add my own posts and they were very patient, taking their time to fully explain to me a total novice with websites how to do it.
Also very friendly. I would absolutely recommend them to anyone.
Verified Review
Review by Tracy, Senior Administrator/Reception Co-ordinator in West Dunbartonshire on 28th July 2023
GenPra - by , 21 July, 2023
5 5stars
Excellent customer service from the team at GenPra. Quick to respond, action and resolve any queries. Modern designs and user friendly system with good templates for GP surgeries to use. Highly recommend
Rating
Excellent customer service from the team at GenPra. Quick to respond, action and resolve any queries. Modern designs and user friendly system with good templates for GP surgeries to use. Highly recommend
Verified Review
Review by Mahi, Partner in Hemel Hempstead on 21st July 2023
GenPra - by , 20 July, 2023
5 5stars
Excellent customer service from the get go. Helped us transition from our old provider smoothly. Website was built to a professional standard and required minimal editing from us apart from service specific items. John and Gary were both very helpful and turn around time for responses was very quick. Would recommend Genpra over and over again.
Rating
Excellent customer service from the get go. Helped us transition from our old provider smoothly. Website was built to a professional standard and required minimal editing from us apart from service specific items. John and Gary were both very helpful and turn around time for responses was very quick. Would recommend Genpra over and over again.
Verified Review
Review by Amie, Administrator in Salford on 20th July 2023
GenPra - by , 14 July, 2023
5 5stars
Fast and efficient replies to any queries. Gary has been very helpful when trying to make big changes to the site by either providing guidance on the best way to move forward or actioning these changes. Thank you.
Rating
Fast and efficient replies to any queries. Gary has been very helpful when trying to make big changes to the site by either providing guidance on the best way to move forward or actioning these changes. Thank you.
Verified Review
Review by Karen, Business Manager in Glasgow on 14th July 2023
GenPra - by , 11 July, 2023
5 5stars
The folk at GenPra made transitioning our website a breeze. Helpful & knowledgeable & quick to respond to queries. Staff and patients love the clean layout of the site.
Rating
The folk at GenPra made transitioning our website a breeze. Helpful & knowledgeable & quick to respond to queries. Staff and patients love the clean layout of the site.
Verified Review
Review by Stephan, Practice Manager in Stornoway on 11th July 2023
GenPra - by , 05 July, 2023
5 5stars
Excellent customer service when it came from moving from old website provider to GenPra - John made sure that the transfer took place at an agreed date and all checks were made on the new site before launch date.
Rating
Excellent customer service when it came from moving from old website provider to GenPra - John made sure that the transfer took place at an agreed date and all checks were made on the new site before launch date.
Verified Review
Review by Bimal, Practice Manager in Herts on 5th July 2023
GenPra - by , 26 June, 2023
5 5stars
excellent service from the Genpra team when setting up our new website and really helpful with any of the changes we requested
Rating
excellent service from the Genpra team when setting up our new website and really helpful with any of the changes we requested
Verified Review
Review by Karen, Assistant Practice Manager in Aberdeenshire on 26th June 2023
GenPra - by , 08 June, 2023
5 5stars
Excellent service, really helpful and quick support when required.
Rating
Excellent service, really helpful and quick support when required.
Verified Review
Review by Derek, Practice Manager in Edinburgh on 8th June 2023
GenPra - by , 08 June, 2023
5 5stars
From enquiry through to delivery of our website, the experience has been excellent and the quality of the product and importantly the support service is outstanding. I would highly recommend anyone thinking of upgrading their web presence to contact genpra.
Rating
From enquiry through to delivery of our website, the experience has been excellent and the quality of the product and importantly the support service is outstanding. I would highly recommend anyone thinking of upgrading their web presence to contact genpra.
Verified Review
Review by Anthony, General Manager in Wakefield on 8th June 2023
GenPra - by , 08 June, 2023
5 5stars
Responsive, Always quick to make changes, layout is easy to understand and navigate.
Rating
Responsive, Always quick to make changes, layout is easy to understand and navigate.
Verified Review
Review by Stephanie, Digital Change Manager in Southwark on 8th June 2023
GenPra - by , 05 June, 2023
5 5stars
Delighted with the support, responsiveness and help provided by the team at genpra
Rating
Delighted with the support, responsiveness and help provided by the team at genpra
Verified Review
Review by Amit, GP Partner in Surrey on 5th June 2023
GenPra - by , 02 June, 2023
5 5stars
I have been very impressed with the service.
Excellent team work.
Rating
I have been very impressed with the service.
Excellent team work.
Verified Review
Review by Afsaneh, Practice Manager in Surrey on 2nd June 2023
GenPra - by , 31 May, 2023
5 5stars
An amazing team at GenPra!
Easy switch from our old website to our GenPra. The team easily assisted and set up all features for us. The website has all the latest NHS data that helps patients navigate throughout the website with ease. I would highly recommend.
Rating
An amazing team at GenPra!
Easy switch from our old website to our GenPra. The team easily assisted and set up all features for us. The website has all the latest NHS data that helps patients navigate throughout the website with ease. I would highly recommend.
Verified Review
Review by Sinead, Deputy Practice Manager in London on 31st May 2023
GenPra - by , 29 May, 2023
5 5stars
I have experienced running a number of GP practice websites, and our newly launched site with GenPra is in my view the best of these. The site was easy to set up, is professional looking, has excellent functionality and the website support is second to none. I would thoroughly recommend GenPra to anyone looking for a new practice website.
Rating
I have experienced running a number of GP practice websites, and our newly launched site with GenPra is in my view the best of these. The site was easy to set up, is professional looking, has excellent functionality and the website support is second to none. I would thoroughly recommend GenPra to anyone looking for a new practice website.
Verified Review
Review by Elaine, Practice Manager in Edinburgh on 29th May 2023
GenPra - by , 15 May, 2023
5 5stars
Always receive a very prompt and excellent service, very satisfied overall.
Rating
Always receive a very prompt and excellent service, very satisfied overall.
Verified Review
Review by Liz, Assistant Manager in Edinburgh on 15th May 2023
GenPra - by , 27 April, 2023
5 5stars
We are a small practice and never had a website before using GenPra and we have been with them since 2019. They provide a fast and efficient service when requests made for changes/updates to the website. It takes the stress out of trying to update the practice website myself. Highly recommended.
Rating
We are a small practice and never had a website before using GenPra and we have been with them since 2019. They provide a fast and efficient service when requests made for changes/updates to the website. It takes the stress out of trying to update the practice website myself. Highly recommended.
Verified Review
Review by Lorna, Practice Manager in Essex on 27th April 2023
GenPra - by , 20 April, 2023
5 5stars
I highly recommend GenPra, the transition was stress free, so much functionality and easy for patients to navigate. GenPra are quick to respond to queries and the help guides are great. Signposting to services is built in, you can add local resources/services easily. Electronic forms emailed to secure email address. We plan to use our website much more now.
Rating
I highly recommend GenPra, the transition was stress free, so much functionality and easy for patients to navigate. GenPra are quick to respond to queries and the help guides are great. Signposting to services is built in, you can add local resources/services easily. Electronic forms emailed to secure email address. We plan to use our website much more now.
Verified Review
Review by Alice, Practice Manager in Aberfeldy on 20th April 2023
GenPra - by , 07 April, 2023
5 5stars
We have been hugely impressed with the service provided by GenPra. Moving an established website over from a long term provider isn’t without second thoughts but we needed a major overhaul and Gary and John did this for us with considerable ease. They are very responsive and we had our new website up surprisingly quickly. The editing tools provided are pitched at just the right level for most users and we were able to fine tune what features we could control. The site is designed to work on all devices which is very important these days. Our new website also has room to grow and develop as we need it. Would recommend GenPra highly if you are considering a website redesign.
Rating
We have been hugely impressed with the service provided by GenPra. Moving an established website over from a long term provider isn’t without second thoughts but we needed a major overhaul and Gary and John did this for us with considerable ease. They are very responsive and we had our new website up surprisingly quickly. The editing tools provided are pitched at just the right level for most users and we were able to fine tune what features we could control. The site is designed to work on all devices which is very important these days. Our new website also has room to grow and develop as we need it. Would recommend GenPra highly if you are considering a website redesign.
Verified Review
Review by Dr Flett, GP in Forres on 7th April 2023
GenPra - by , 04 April, 2023
5 5stars
Excellent service!!! I was a little hesitant about moving over to a new website but Genpra made the transition smooth. our website is clear and easy to use.
Rating
Excellent service!!! I was a little hesitant about moving over to a new website but Genpra made the transition smooth. our website is clear and easy to use.
Verified Review
Review by Mark, Practice Manger in Droylsden on 4th April 2023
GenPra - by , 16 March, 2023
5 5stars
Pretty much seamless transition from old website to new - very fast response to all queries and any changes are made to website within a few minutes of request. The website itself is very popular with staff and patients. It is clear, easy to navigate and edit and makes uploading files and photos very simple for patients as well as being secure. Very happy.
Rating
Pretty much seamless transition from old website to new - very fast response to all queries and any changes are made to website within a few minutes of request. The website itself is very popular with staff and patients. It is clear, easy to navigate and edit and makes uploading files and photos very simple for patients as well as being secure. Very happy.
Verified Review
Review by Lee-Ellen, Administrator in Auchterarder on 16th March 2023
GenPra - by , 09 March, 2023
5 5stars
The website is great, easy to navigate and easy to update as and when required. There is always a quick response to any queries. Would highly recommend GenPra to other surgeries.
Rating
The website is great, easy to navigate and easy to update as and when required. There is always a quick response to any queries. Would highly recommend GenPra to other surgeries.
Verified Review
Review by Debbie, Office Manager in Fife on 9th March 2023
GenPra - by , 08 March, 2023
5 5stars
Assistance from the team is outstanding, nothing is too much trouble and everything is dealt with quickly and efficiently. I would have no hesitation in recommending genpra.
Rating
Assistance from the team is outstanding, nothing is too much trouble and everything is dealt with quickly and efficiently. I would have no hesitation in recommending genpra.
Verified Review
Review by Lynn, Practice Manager in Glasgow on 8th March 2023
GenPra - by , 08 March, 2023
5 5stars
Our move to GenPra to host our practice website is one I can only commend. Slick website, great support. Website looks great. Does everything that we want out website to do.
Rating
Our move to GenPra to host our practice website is one I can only commend. Slick website, great support. Website looks great. Does everything that we want out website to do.
Verified Review
Review by Carrie, Practice Business Manager in Edinburgh on 8th March 2023
GenPra - by , 27 February, 2023
5 5stars
We love our new website! Such good service from the team with always a quick response and answer to query!
Rating
We love our new website! Such good service from the team with always a quick response and answer to query!
Verified Review
Review by Hannah, Office Manager in Dumbarton on 27th February 2023
GenPra - by , 10 February, 2023
5 5stars
GenPra provide such a quick and efficient service that saves us time and hassle. Their communication is spot on and their advice both professional and relevant. Highly recommend.
Rating
GenPra provide such a quick and efficient service that saves us time and hassle. Their communication is spot on and their advice both professional and relevant. Highly recommend.
Verified Review
Review by Vic, IT Lead in Taunton on 10th February 2023
GenPra - by , 24 January, 2023
5 5stars
Outstanding service from GenPra - very professional and efficient. Worked with us to create an excellent website design with many features beneficial to our patients and ourselves. Highly recommend. Thank you.
Rating
Outstanding service from GenPra - very professional and efficient. Worked with us to create an excellent website design with many features beneficial to our patients and ourselves. Highly recommend. Thank you.
Verified Review
Review by Rachael, GP in Aberdeen on 24th January 2023
GenPra - by , 23 January, 2023
5 5stars
Fantastic service. We are really pleased with our new website.
Rating
Fantastic service. We are really pleased with our new website.
Verified Review
Review by Mary, Practice Manager in Glasgow on 23rd January 2023
GenPra - by , 17 January, 2023
5 5stars
Good service, set up our website very quickly. Website much easier to navigate than our previous. John very helpful.
Rating
Good service, set up our website very quickly. Website much easier to navigate than our previous. John very helpful.
Verified Review
Review by Harsha, Deputy Practice Manager in Hertfordshire on 17th January 2023
GenPra - by , 16 January, 2023
5 5stars
The service provided by this company is amazing. We had a change to our website and it was processed quickly, effectively and we were kept up to date on each stage. They took what I was wanting on board and followed this right the way through to the completed stage. Excellent work.
Rating
The service provided by this company is amazing. We had a change to our website and it was processed quickly, effectively and we were kept up to date on each stage. They took what I was wanting on board and followed this right the way through to the completed stage. Excellent work.
Verified Review
Review by Clare, Deputy Practice Manager in Stirling on 16th January 2023
GenPra - by , 12 January, 2023
5 5stars
We have just went live with our new website and couldn't recommend GenPra enough. They are fantastic! We love our new website and the support and service has been excellent. Very quick response to any queries or advice we've needed. Thank you for all your help!
Rating
We have just went live with our new website and couldn't recommend GenPra enough. They are fantastic! We love our new website and the support and service has been excellent. Very quick response to any queries or advice we've needed. Thank you for all your help!
Verified Review
Review by Claire, Deputy Practice Manager in Bangor on 12th January 2023
GenPra - by , 20 December, 2022
5 5stars
We've just gone live with our website, the set up was easy, I'm very pleased with it. John & Jill were a great help and response time very quick. Great that it uses NHS Inform, plenty of info for patients.
Rating
We've just gone live with our website, the set up was easy, I'm very pleased with it. John & Jill were a great help and response time very quick. Great that it uses NHS Inform, plenty of info for patients.
Verified Review
Review by Ann, Practice Manager in Perthshire on 20th December 2022
GenPra - by , 15 December, 2022
5 5stars
Very easy to deal with, website very easy to navigate. Got lots of useful features that we did not previously have. When amendments are needing made the support service is second to none.
Rating
Very easy to deal with, website very easy to navigate. Got lots of useful features that we did not previously have. When amendments are needing made the support service is second to none.
Verified Review
Review by Greg, Practice Manager in Blairgowrie on 15th December 2022
GenPra - by , 09 December, 2022
5 5stars
Always great service. The website is easy to use and amend.
Rating
Always great service. The website is easy to use and amend.
Verified Review
Review by Faye, Assistant Practice Manager in West Yorkshire on 9th December 2022
GenPra - by , 05 December, 2022
5 5stars
We have just completed our move to GenPra as a website provider. After being recommended to me by other practice managers I did some research comparing other sites visually and also by cost. We chose GenPra on both counts. From start to finish the service has been slick and although we were working to a tight deadline for moving current supplier everything was complete and worked on the day we requested. I would not hesitate to recommend GenPra to other practices looking to update and modernise their websites. Thank you to Gary for your support and prompt response to all our questions.
Rating
We have just completed our move to GenPra as a website provider. After being recommended to me by other practice managers I did some research comparing other sites visually and also by cost. We chose GenPra on both counts. From start to finish the service has been slick and although we were working to a tight deadline for moving current supplier everything was complete and worked on the day we requested. I would not hesitate to recommend GenPra to other practices looking to update and modernise their websites. Thank you to Gary for your support and prompt response to all our questions.
Verified Review
Review by Pauline, Practice Manager in Edinburgh on 5th December 2022
GenPra - by , 15 November, 2022
5 5stars
GenPra have been fantastic to work with, they made the whole process of creating our new website very easy and explained what they were doing. Would highly recommend
Rating
GenPra have been fantastic to work with, they made the whole process of creating our new website very easy and explained what they were doing. Would highly recommend
Verified Review
Review by Karina, Branch Manager in Tyne and Wear on 15th November 2022
GenPra - by , 14 November, 2022
5 5stars
We have been using the company since we got our first website several years ago.
We have just updated to the new version. The service we have always got has been excellent, nothing ever a problem. We had a very efficient prompt change over to our new site.
Patient's seem to be very satisfied with all information and facilities available on new site.
Rating
We have been using the company since we got our first website several years ago.
We have just updated to the new version. The service we have always got has been excellent, nothing ever a problem. We had a very efficient prompt change over to our new site.
Patient's seem to be very satisfied with all information and facilities available on new site.
Verified Review
Review by Lynn, Office Manager in West Dunbartonshire on 14th November 2022
GenPra - by , 03 November, 2022
5 5stars
Always helpful and quick to respond to support questions. Excellent service.
Rating
Always helpful and quick to respond to support questions. Excellent service.
Verified Review
Review by Graham, IT Administration Support in Portsmouth on 3rd November 2022
GenPra - by , 18 October, 2022
5 5stars
Absolutely brilliant service, love our new website and the team were very patient and provided excellent advice and help when needed. Very quick response time when requesting help and advice, would highly recommend them.
Rating
Absolutely brilliant service, love our new website and the team were very patient and provided excellent advice and help when needed. Very quick response time when requesting help and advice, would highly recommend them.
Verified Review
Review by Jo, Administration Manager in North Yorkshire on 18th October 2022.
GenPra - by , 17 October, 2022
5 5stars
From initial contact through to completion GenPra were excellent. After considering options I felt the GenPra website looked the most informative and user friendly and it seems we have absolutely made the correct choice. If you're thinking of changing your website provider I would definitely consider GenPra.
Rating
From initial contact through to completion GenPra were excellent. After considering options I felt the GenPra website looked the most informative and user friendly and it seems we have absolutely made the correct choice. If you're thinking of changing your website provider I would definitely consider GenPra.
Verified Review
Review by Marion Practice Manager in Glasgow on 18th October 2022.
GenPra - by , 06 October, 2022
5 5stars
From my initial contact to our launch day, GenPra have been fantastic. We even managed to get our launch date earlier as they worked so well setting us up. The site is so much more user friendly and exactly what we were looking for. A big thanks to Gary and Jill for their support and hard work getting our site set up.
Rating
From my initial contact to our launch day, GenPra have been fantastic. We even managed to get our launch date earlier as they worked so well setting us up. The site is so much more user friendly and exactly what we were looking for. A big thanks to Gary and Jill for their support and hard work getting our site set up.
Verified Review
Review by Kerri, Administrator in Hertfordshire on 6th October 2022.
GenPra - by , 27 September, 2022
5 5stars
Very helpful and efficient, easy to contact and a very quick response. Would highly recommend GenPra!
Rating
Very helpful and efficient, easy to contact and a very quick response. Would highly recommend GenPra!
Verified Review
Review by Hayley, Management Partner in Livingston on the 28th September 2022
GenPra - by , 22 September, 2022
5 5stars
Absolutely delighted with the website- the team at GenPra have been amazing from start to finish. The functionality is exactly what we were looking for and as we move to be more digitally orientated the new website has this capacity. Feedback from our patients has been incredibly positive as they find it easy to use and navigate. amazing service, highly recommended using GenPra for your website requirements.
Rating
Absolutely delighted with the website- the team at GenPra have been amazing from start to finish. The functionality is exactly what we were looking for and as we move to be more digitally orientated the new website has this capacity. Feedback from our patients has been incredibly positive as they find it easy to use and navigate. amazing service, highly recommended using GenPra for your website requirements.
Verified Review
Review by Kirsten, Practice Business Manager in Scotland on 22nd September 2022.
GenPra - by , 16 September, 2022
5 5stars
GenPra have helped us transform our website into one which is much more user friendly and accessible for our patients. They are very supportive and respond quickly to any queries I have regarding the website.
Rating
GenPra have helped us transform our website into one which is much more user friendly and accessible for our patients. They are very supportive and respond quickly to any queries I have regarding the website.
Verified Review
Review by Chelcie, Admin Manager in South-west Bristol on 16th September 2022.
GenPra - by , 08 September, 2022
5 5stars
I looked at lots of GP websites to find the best supplier I could and that was GenPra. The site is great and the service from the team has been first class often turning around requests for changes same day. The website has provided additional functionality such as upload of photos; requests for med3 etc. which has made it easier for both patients and staff. I would not hesitate to recommend it highly.
Rating
I looked at lots of GP websites to find the best supplier I could and that was GenPra. The site is great and the service from the team has been first class often turning around requests for changes same day. The website has provided additional functionality such as upload of photos; requests for med3 etc. which has made it easier for both patients and staff. I would not hesitate to recommend it highly.
Verified Review
Review by Moira Robb, Business Manager in Edinburgh on 9th September 2022
GenPra - by , 05 September, 2022
5 5stars
I have never had any official training on being an administrator of a website and it certainly is out of my comfort zone so it has been down to watching the help videos and asking Genpra direct for help. They always give me easy to understand help and direct me to the step by step answers I need. The response time also is very quick. I have had help from Gary a few times over the last couple of years and would recommend using them for your website.
Rating
I have never had any official training on being an administrator of a website and it certainly is out of my comfort zone so it has been down to watching the help videos and asking Genpra direct for help. They always give me easy to understand help and direct me to the step by step answers I need. The response time also is very quick. I have had help from Gary a few times over the last couple of years and would recommend using them for your website.
Verified Review
Review by Sarah, Assistant Practice Manager in Stonehaven on 2nd September 2022
GenPra - by , 31 August, 2022
5 5stars
Contracted GenPra to upgrade the practice websites of each of our PCN practices. GenPra team worked with our PCN digital champion to design and produce the sites - which are professional and easy to use and access by our patients and edit by our staff using the WordPress back end. Created a common Facebook feed for PCN updates to published across all the sites simultaneously.
Rating
Contracted GenPra to upgrade the practice websites of each of our PCN practices. GenPra team worked with our PCN digital champion to design and produce the sites - which are professional and easy to use and access by our patients and edit by our staff using the WordPress back end. Created a common Facebook feed for PCN updates to published across all the sites simultaneously.
Verified Review
Review by Yogasakaran, GP in London on 31st August 2022.
GenPra - by , 29 August, 2022
5 5stars
Very good helpful efficient service. Easy to set up new website.
Rating
Very good helpful efficient service. Easy to set up new website.
Verified Review
Review by Robert, GP in Scotland on 29th August 2022.
GenPra - by , 18 August, 2022
5 5stars
I would give GenPra 10 stars if I could. From the very start of our journey to modernise our very dated web platform John and Gary have been superb. Their product is modern, fit for purpose and highly flexible. It offers a wide range of information for patients and provides functionality that offers our c, 15000 patients choice in the way they dialogue or request services from us, also resulting in a reduction in staff stress due to a significant drop in telephone calls to the practice. Gary and John have been immediately responsive to the significant number of calls for help we have made and I am confident that impressive service level will continue. I can offer nothing but thanks and a huge well done for providing such an excellent product and service. We are delighted.
Rating
I would give GenPra 10 stars if I could. From the very start of our journey to modernise our very dated web platform John and Gary have been superb. Their product is modern, fit for purpose and highly flexible. It offers a wide range of information for patients and provides functionality that offers our c, 15000 patients choice in the way they dialogue or request services from us, also resulting in a reduction in staff stress due to a significant drop in telephone calls to the practice. Gary and John have been immediately responsive to the significant number of calls for help we have made and I am confident that impressive service level will continue. I can offer nothing but thanks and a huge well done for providing such an excellent product and service. We are delighted.
Verified Review
Review by Lynn, Practice Manager in Kinross on 18th August 2022
GenPra - by , 01 August, 2022
5 5stars
Excellent service.
Rating
Excellent service.
Verified Review
Review by Myren, Administrator in London on 1st August 2022.
GenPra - by , 26 July, 2022
5 5stars
Excellent feature rich websites with awesome support that get back to you almost right away. Also very detailed and extensive support guides that you can read to help you create better content. Just what the doctor ordered!
Rating
Excellent feature rich websites with awesome support that get back to you almost right away. Also very detailed and extensive support guides that you can read to help you create better content. Just what the doctor ordered!
Verified Review
Review by Ian, IT Lead in West Sussex on 2nd August 2022.
GenPra - by , 15 July, 2022
5 5stars
From point of initial setup to finalising all the details the GenPra team have been fabulous. Thank you for such a great service. Very glad we made the switch to you guys.
Rating
From point of initial setup to finalising all the details the GenPra team have been fabulous. Thank you for such a great service. Very glad we made the switch to you guys.
Verified Review
Review by Nicola, Practice Manager in East Dunbartonshire on 15th July 2022.
GenPra - by , 02 July, 2022
5 5stars
Resolving our issues and queries very quickly and efficient. Exceeding my expectation.
Rating
Resolving our issues and queries very quickly and efficient. Exceeding my expectation.
Verified Review
Review by Daniela, GP Partner in Aberdeen on 8th July 2022
GenPra - by , 02 July, 2022
5 5stars
We needed a bespoke service to offer our patients and the web designers at GenPra worked with us to develop a user friendly system, that has been a huge success since starting our initiative. Always allowing us to feedback and tweak any minor things that need changing .
Rating
We needed a bespoke service to offer our patients and the web designers at GenPra worked with us to develop a user friendly system, that has been a huge success since starting our initiative. Always allowing us to feedback and tweak any minor things that need changing .
Verified Review
Review by Lynda, Management Assistant in Aberdeen on the 2nd July 2022.
GenPra - by , 02 July, 2022
5 5stars
Once again I feel compelled to make comment on the first class service that we are receiving from GenPra. Increasingly we are turning to our Practice website, not only to inform patients of change and direction, but increasingly as part of our daily operation. We are c.12,500 list list size and are facing increasing challenges with GP and clinician availability - and so we have to work smarter. We tried eConsult and it did not work for us - we were completely overwhelmed, and felt that the underpinning logic was a barrier to patients who invariably ended up phoning the Practice - something that we were desperately trying avoid. I approached Genpra with a stripped-down and deconstructed approach to the eConsult concept - and my did they deliver! Outstanding communication, total understanding, and quick to blend our requirements into a workable solution. We called it Clinical Triage, and our website is there for all to see. We have had more positive responses, in the first 5 days of its inception, from our patients than ever before - but the overwhelming reduction in stress from our administrative staff is simply staggering! We have went from telling patients that there are no appointments (and the inevitable challenges that that brings) to offering to help process their requirements. We upload the PDF to Docman, and the clinician has the information to hand. Our staff have never felt so relieved and are citing that they don't want to go back to the old ways - and it's only Day 5! Huge thanks to GenPra - amazing service.
Rating
Once again I feel compelled to make comment on the first class service that we are receiving from GenPra. Increasingly we are turning to our Practice website, not only to inform patients of change and direction, but increasingly as part of our daily operation. We are c.12,500 list list size and are facing increasing challenges with GP and clinician availability - and so we have to work smarter. We tried eConsult and it did not work for us - we were completely overwhelmed, and felt that the underpinning logic was a barrier to patients who invariably ended up phoning the Practice - something that we were desperately trying avoid. I approached Genpra with a stripped-down and deconstructed approach to the eConsult concept - and my did they deliver! Outstanding communication, total understanding, and quick to blend our requirements into a workable solution. We called it Clinical Triage, and our website is there for all to see. We have had more positive responses, in the first 5 days of its inception, from our patients than ever before - but the overwhelming reduction in stress from our administrative staff is simply staggering! We have went from telling patients that there are no appointments (and the inevitable challenges that that brings) to offering to help process their requirements. We upload the PDF to Docman, and the clinician has the information to hand. Our staff have never felt so relieved and are citing that they don't want to go back to the old ways - and it's only Day 5! Huge thanks to GenPra - amazing service.
Verified Review
Review by Keith, Practice Manager in Banff on the 2nd July 2022.
GenPra - by , 01 July, 2022
5 5stars
Excellent service with a fab, user friendly website - thanks Gary and John!
Rating
Excellent service with a fab, user friendly website - thanks Gary and John!
Verified Review
Review by Naushad, GP Partner in Glasgow on 1st July 2022
GenPra - by , 28 June, 2022
5 5stars
We would defiantly recommend GenPra - We have recently changed website I find the support team are very helpful.
Rating
We would defiantly recommend GenPra - We have recently changed website I find the support team are very helpful.
Verified Review
Review by Berrin, Practice Manager in London on the 28th June 2022.
GenPra - by , 28 June, 2022
5 5stars
Our old website was very dated. Moved to GenPra who have in a very short turn around time completely revamped our website. Very easy to navigate and make changes when needed, with the added bonus of someone always being available to offer advice etc
Rating
Our old website was very dated. Moved to GenPra who have in a very short turn around time completely revamped our website. Very easy to navigate and make changes when needed, with the added bonus of someone always being available to offer advice etc
Verified Review
Review by Steven, Practice Manager in Bath on 28th June 2022.
GenPra - by , 10 June, 2022
5 5stars
We had a really old/outdated site with our old supplier and Genpra completely revamped it and has made it look much more modern and professional. Support are easy to contact, quick to respond and always so helpful with questions if we have any regarding the website.
Rating
We had a really old/outdated site with our old supplier and Genpra completely revamped it and has made it look much more modern and professional. Support are easy to contact, quick to respond and always so helpful with questions if we have any regarding the website.
Verified Review
Review by Sarah, Systems Coordinator in Wallingford on 11th June 2022
GenPra - by , 10 June, 2022
5 5stars
110% recommend Genpra. The website is so easy to navigate and is so user friendly. The customer service from John and Gary is fantastic they are so supportive and helpful and nothing is too much. I would definitely recommend.
Rating
110% recommend Genpra. The website is so easy to navigate and is so user friendly. The customer service from John and Gary is fantastic they are so supportive and helpful and nothing is too much. I would definitely recommend.
Verified Review
Review by Jenni, Deputy Practice Manager in Skelmersdale on 10th June 2022
GenPra - by , 01 June, 2022
5 5stars
Our website supplier is GenPra. I can log in to our website and update any necessary changes, new information etc but I just email my thoughts or what I would like the website to show (that my IT capabilities just can't get to, no matter how hard I try) and they are actioned immediately. I wanted to highlight the Interpreting Services to show patients how they can now access this service. I tried several times before finally throwing the towel in and emailing for help, at which point John receive my 'tag' in to the fight and go it sorted in minutes. Interpreting Services now have their own page, which can be translated in their language and the way John designed it is miles better than my feeble attempt.
I cannot recommend GenPra enough!!! 5*****
Rating
Our website supplier is GenPra. I can log in to our website and update any necessary changes, new information etc but I just email my thoughts or what I would like the website to show (that my IT capabilities just can't get to, no matter how hard I try) and they are actioned immediately. I wanted to highlight the Interpreting Services to show patients how they can now access this service. I tried several times before finally throwing the towel in and emailing for help, at which point John receive my 'tag' in to the fight and go it sorted in minutes. Interpreting Services now have their own page, which can be translated in their language and the way John designed it is miles better than my feeble attempt.
I cannot recommend GenPra enough!!! 5*****
Verified Review
Review by Dawn, Practice Manager in Glasgow on 30th May 2022
GenPra - by , 31 May, 2022
5 5stars
100% recommend. The website is easy to navigate and their customer service is second to none. Always helpful, gets any issues sorted within a short period of time. John has been my saviour many a time. I would give 6 stars if that was possible.!!
Rating
100% recommend. The website is easy to navigate and their customer service is second to none. Always helpful, gets any issues sorted within a short period of time. John has been my saviour many a time. I would give 6 stars if that was possible.!!
Verified Review
Review by Kathleen, Practice Manager in Glasgow on 30th May 2022
GenPra - by , 19 May, 2022
5 5stars
Our website is great and our partners/patients alike seem to be very happy with it. The process was painless from start to finish and the team are fab to work with and help out with any queries.
Rating
Our website is great and our partners/patients alike seem to be very happy with it. The process was painless from start to finish and the team are fab to work with and help out with any queries.
Verified Review
Review by Emma, Assistant Practice Manager in Glasgow on 18th May 2022
GenPra - by , 18 May, 2022
5 5stars
Our Practice recently changed our website to GenPra and I can honestly say I have been so impressed so far. Both John and Gary went above and beyond to get us started up and it was done quickly and professionally. Now that we've been using GenPra for 2 months, anytime we need new content added, or things changed/tweaked, it's always been done without a hassle and also all requests have been turned around so quickly. I'd recommend using GenPra!
Rating
Our Practice recently changed our website to GenPra and I can honestly say I have been so impressed so far. Both John and Gary went above and beyond to get us started up and it was done quickly and professionally. Now that we've been using GenPra for 2 months, anytime we need new content added, or things changed/tweaked, it's always been done without a hassle and also all requests have been turned around so quickly. I'd recommend using GenPra!
Verified Review
Review by Andrew, Practice Manager in Glasgow on 18th May 2022
GenPra - by , 18 May, 2022
5 5stars
Highly recommend, the website is very user friendly and the support staff at Genpra provide an excellent service
Rating
Highly recommend, the website is very user friendly and the support staff at Genpra provide an excellent service
Verified Review
Review by Sarah, Senior Administrator in Sutton on 17th May 2022
GenPra - by , 25 April, 2022
5 5stars
Highly recommend, the website is very easy to navigate and John is very efficient to support when changes are needed on the website. Very friendly, polite and professional company.
Rating
Highly recommend, the website is very easy to navigate and John is very efficient to support when changes are needed on the website. Very friendly, polite and professional company.
Verified Review
Review by James, Practice Manager in Glasgow on 26th April 2022
GenPra - by , 18 April, 2022
5 5stars
Web site was exactly what we wanted and the staff are always quick to respond to any enquiries. Above and beyond helpful. Patients find the site very easy to use. Great company.
Rating
Web site was exactly what we wanted and the staff are always quick to respond to any enquiries. Above and beyond helpful. Patients find the site very easy to use. Great company.
Verified Review
Review by Cheryl, Practice Manager in Essex on 19th April 2022
GenPra - by , 05 April, 2022
5 5stars
Gary and John have been extremely helpful in guiding me through the changes made. This is Day 1 since launch and already positive feedback from staff and patients. It is clear and informative to patients and easy to use. Highly recommend GenPra.
Rating
Gary and John have been extremely helpful in guiding me through the changes made. This is Day 1 since launch and already positive feedback from staff and patients. It is clear and informative to patients and easy to use. Highly recommend GenPra.
Verified Review
Review by Jacqueline, Practice Manager in Dundee on 5th April 2022
GenPra - by , 31 March, 2022
5 5stars
Yet again John and Gary have provided me with a magnificent practice website. Patients really like it and the Partners love it. Cannot thank you both enough for your continued prompt support
Rating
Yet again John and Gary have provided me with a magnificent practice website. Patients really like it and the Partners love it. Cannot thank you both enough for your continued prompt support
Verified Review
Review by David, General Manager in Glasgow on 31st March 2022
GenPra - by , 31 March, 2022
5 5stars
Very responsive to any queries, website easy to navigate round when making any alterations. Website is clear and easy for patients to use
Rating
Very responsive to any queries, website easy to navigate round when making any alterations. Website is clear and easy for patients to use
Verified Review
Review by Emma, Assistant Practice Manager in Preston on 31st March 2022
GenPra - by , 11 March, 2022
5 5stars
Excellent support and response to all my questions. The support and guidance have been brilliant from the beginning.
Rating
Excellent support and response to all my questions. The support and guidance have been brilliant from the beginning.
Verified Review
Review by Deborah, Administrator in Sunderland on 11th March 2022
GenPra - by , 02 March, 2022
5 5stars
We have recently changed our practice website to GenPra. The website is so clear and easy to navigate. The switch over was seamless and the support I have received has been excellent. My questions were answered quickly and any suggested alterations to the site were implemented within a few hours. We are extremely pleased that we made the switch.
Rating
We have recently changed our practice website to GenPra. The website is so clear and easy to navigate. The switch over was seamless and the support I have received has been excellent. My questions were answered quickly and any suggested alterations to the site were implemented within a few hours. We are extremely pleased that we made the switch.
Verified Review
Review by Liz, Assistant Practice Manager in Lancashire on 2nd March 2022
GenPra - by , 02 March, 2022
5 5stars
Quick, efficient and professional service. Very responsive to all my queries in the process of changing over to them as a website provider. They made the switching over process seamless. Very pleased with the finished website and also the excellent support they provide.
Rating
Quick, efficient and professional service. Very responsive to all my queries in the process of changing over to them as a website provider. They made the switching over process seamless. Very pleased with the finished website and also the excellent support they provide.
Verified Review
Review by Katie, Practice Manager at Borehamwood on 2nd March 2022
GenPra - by , 28 February, 2022
5 5stars
Excellent, prompt helpful service.
Rating
Excellent, prompt helpful service.
Verified Review
Review by Dr Morris, GP Partner in Glasgow on 28th February 2022
GenPra - by , 10 February, 2022
5 5stars
Excellent service. The switch in December 2021 was quick & painless from the outdated previous website. Staff have been extremely quick to reply to any queries/help with any amendments. The site itself has a great layout & works very well on mobile too. Plenty of patient resources are linked. Our patients have been utilising the different forms available to amend details/request records / fill in Blood Pressure diaries - saving a lot of reception time rather than taking these requests over the phone. Definitely recommended.
Rating
Excellent service. The switch in December 2021 was quick & painless from the outdated previous website. Staff have been extremely quick to reply to any queries/help with any amendments. The site itself has a great layout & works very well on mobile too. Plenty of patient resources are linked. Our patients have been utilising the different forms available to amend details/request records / fill in Blood Pressure diaries - saving a lot of reception time rather than taking these requests over the phone. Definitely recommended.
Verified Review
Review by Adam, GP Partner in Rochdale on 10th February 2022
GenPra - by , 09 February, 2022
5 5stars
Excellent, been using for 4 years now. Support is always speedy and positive. Much better than alternative suppliers we have used in the past.
Rating
Excellent, been using for 4 years now. Support is always speedy and positive. Much better than alternative suppliers we have used in the past.
Verified Review
Review by Carole, Practice Manager in Oxford on 9th February 2022
GenPra - by , 03 February, 2022
5 5stars
I cannot fault GenPra in any way. The team have been absolutely fantastic with my queries, questions and training. From start to finish their help and service have been excellent and no issue is too big or complex for them . The whole Practice and our patients have been very complimentary of how good and user friendly our website is managed. We're very pleased to have gone with GenPra for our Practice website.
Rating
I cannot fault GenPra in any way. The team have been absolutely fantastic with my queries, questions and training. From start to finish their help and service have been excellent and no issue is too big or complex for them . The whole Practice and our patients have been very complimentary of how good and user friendly our website is managed. We're very pleased to have gone with GenPra for our Practice website.
Verified Review
Review by Leila, Operational Lead at Peterborough on 3rd February 2022
GenPra - by , 02 February, 2022
5 5stars
Fanstatic and efficient service. Very happy with website and continued support from Genpra
Rating
Fanstatic and efficient service. Very happy with website and continued support from Genpra
Verified Review
Review by Christopher, Practice Manager in Peterhead on 2nd February 2022
GenPra - by , 02 February, 2022
5 5stars
We were recommended GenPra via 2 other Surgeries and I can honestly say that the speed of service, support and general friendly attitude of all staff within GenPra has been excellent.
Rating
We were recommended GenPra via 2 other Surgeries and I can honestly say that the speed of service, support and general friendly attitude of all staff within GenPra has been excellent.
Verified Review
Review by Francis, Practice Manager in Peterborough on 2nd February 2022
GenPra - by , 24 January, 2022
5 5stars
Excellent Support from Genpra. Very supportive and the website platform is excellent. Would highly recommend. The website provider was very professional.
Rating
Excellent Support from Genpra. Very supportive and the website platform is excellent. Would highly recommend. The website provider was very professional.
Verified Review
Review by Peter, IT Officer in London on 24th January 2022
GenPra - by , 20 January, 2022
5 5stars
I cannot fault GenPra, from start to finish they have been nothing but supportive and very helpful, answering all of our queries ad making changes as per our requests.
Very professional and would highly recommend!
Rating
I cannot fault GenPra, from start to finish they have been nothing but supportive and very helpful, answering all of our queries ad making changes as per our requests.
Very professional and would highly recommend!
Verified Review
Review by Zuzana, Practice Manager in London on 20th January 2022
GenPra - by , 12 January, 2022
5 5stars
The whole process from start to finish was fantastic. Excellent Service from John & Gary nothing was an issue and the advice regarding our previous site from John was a great help. Wish we had changed at the very start of GenPra
Rating
The whole process from start to finish was fantastic. Excellent Service from John & Gary nothing was an issue and the advice regarding our previous site from John was a great help. Wish we had changed at the very start of GenPra
Verified Review
Review by Karlyn, Practice Manager in Glasgow on 12th January 2022
GenPra - by , 05 January, 2022
5 5stars
Really happy with the professional service, prompt personal responses and cost ! I can highly recommend Genpra.
Rating
Really happy with the professional service, prompt personal responses and cost ! I can highly recommend Genpra.
Verified Review
Review by Debbie, Practice Manager in Bangor on 6th January 2022
GenPra - by , 04 January, 2022
5 5stars
Great, friendly, proactive service. Really easy sign-up. Speedy website set-up with fantastic results. Would definitely recommend.
Rating
Great, friendly, proactive service. Really easy sign-up. Speedy website set-up with fantastic results. Would definitely recommend.
Verified Review
Review by Jason, GP in Peterborough on 4th January 2022
GenPra - by , 11 November, 2021
5 5stars
Company is extremely easy to work with nothing is too much trouble. Everything is done within a very fast timescale. Website has allowed us to provide information, links and forms without the patient having to phone or attend the surgery
Rating
Company is extremely easy to work with nothing is too much trouble. Everything is done within a very fast timescale. Website has allowed us to provide information, links and forms without the patient having to phone or attend the surgery
Verified Review
Review by Laura, Practice Manager in Brechin on 11th November 2021
GenPra - by , 11 November, 2021
5 5stars
Genpra have provided an excellent service to my practice. The website interface is easy to use and allows patients to get the information they need, Genpra were able to tailor the site to the needs of our practice with a personalised service, not a "one site fits all" attitude which other providers have. During the pandemic when we had to increase the website functionality and frequently change patient information at short notice our needs were immediately met by the team at Genpra. I cannot recommend them highly enough.
Rating
Genpra have provided an excellent service to my practice. The website interface is easy to use and allows patients to get the information they need, Genpra were able to tailor the site to the needs of our practice with a personalised service, not a "one site fits all" attitude which other providers have. During the pandemic when we had to increase the website functionality and frequently change patient information at short notice our needs were immediately met by the team at Genpra. I cannot recommend them highly enough.
Verified Review
Review by Graham, Partner in Glasgow on 11th November 2021
GenPra - by , 08 November, 2021
5 5stars
The GenPra team have created a clear and welcoming website for our Practice. The support from the GenPra team has been first-class. Could not recommend more highly
Rating
The GenPra team have created a clear and welcoming website for our Practice. The support from the GenPra team has been first-class. Could not recommend more highly
Verified Review
Review by Kumar, Partner in Glasgow on 8th November 2021
GenPra - by , 05 November, 2021
5 5stars
An overall excellent experience with a personal touch and professional service . Up to date knowledge and advice . High quality look & feel . Highly recommended .
Rating
An overall excellent experience with a personal touch and professional service . Up to date knowledge and advice . High quality look & feel . Highly recommended .
Verified Review
Review by Breeda, Project Manager in 5th November 2021
GenPra - by , 05 November, 2021
5 5stars
I would highly recommend GenPra. Fantastic service from start to finish, efficient, friendly and great communication.
Rating
I would highly recommend GenPra. Fantastic service from start to finish, efficient, friendly and great communication.
Verified Review
Review by Gillian, GP Partner in Glasgow on 5th November 2021
GenPra - by , 04 November, 2021
5 5stars
An excellent start to our newly launched web-site with Genpra. A very smooth, well-supported process so far! A massively improved website. A bit of learning yet re editing but it all looks very intuitive and am confident any further queries will be answered when needed. Thank you to the Genpra Team.
Rating
An excellent start to our newly launched web-site with Genpra. A very smooth, well-supported process so far! A massively improved website. A bit of learning yet re editing but it all looks very intuitive and am confident any further queries will be answered when needed. Thank you to the Genpra Team.
Verified Review
Review by Anne-Marie, Practice Manager in Dundee on 4th November 2021
GenPra - by , 24 October, 2021
5 5stars
Genpra created an excellent and comprehensive website for us. We are very happy with the service, throughout the pandemic the website was updated with new information. Very professional service!
Rating
Genpra created an excellent and comprehensive website for us. We are very happy with the service, throughout the pandemic the website was updated with new information. Very professional service!
Verified Review
Review by Naila, GP in Glasgow on 24th October 2021
GenPra - by , 21 October, 2021
5 5stars
Great team at Genpra, great service, and a fabulous product
Rating
Great team at Genpra, great service, and a fabulous product
Verified Review
Review by John, IT Manager in Edinburgh on 21st October 2021
GenPra - by , 20 October, 2021
5 5stars
Excellent, couldn't recommend more highly. High Quality, efficient, attention to detail and friendly
Rating
Excellent, couldn't recommend more highly. High Quality, efficient, attention to detail and friendly
Verified Review
Review by Sal, Partner in Glasgow on 20th October 2021
GenPra - by , 15 October, 2021
5 5stars
We have recently updated our website and choose Genpra after feedback from several local practices. It was an easy process from start to finish. The team respond to queries very quickly and have been very helpful so far. Website much easier to navigate and edit unlike our last provider.
Rating
We have recently updated our website and choose Genpra after feedback from several local practices. It was an easy process from start to finish. The team respond to queries very quickly and have been very helpful so far. Website much easier to navigate and edit unlike our last provider.
Verified Review
Review by Allison, Practice Manager in Kilmarnock on 15th October 2021
GenPra - by , 11 October, 2021
5 5stars
We've recently updated our website and went with Genpra after lots of really great feedback from local practices. The whole process was easy with all our existing content moved to a much more user friendly and easy to navigate site. The team have been really responsive to our queries and the platform is really easy to navigate and edit.
Rating
We've recently updated our website and went with Genpra after lots of really great feedback from local practices. The whole process was easy with all our existing content moved to a much more user friendly and easy to navigate site. The team have been really responsive to our queries and the platform is really easy to navigate and edit.
Verified Review
Review by Lynn, Practice Manager in Glasgow on 11th October 2021
GenPra - by , 11 October, 2021
5 5stars
We have recently changed to a GenPra website from a very dated website. The whole design and changeover process was very efficient and painless: the GenPra team were very supportive with any requests we had around the site format. The new site is no live and both staff and patients are very pleased with it.
Rating
We have recently changed to a GenPra website from a very dated website. The whole design and changeover process was very efficient and painless: the GenPra team were very supportive with any requests we had around the site format. The new site is no live and both staff and patients are very pleased with it.
Verified Review
Review by Andrew, GP Partner in London on 11th October 2021
GenPra - by , 05 October, 2021
5 5stars
We recently changed to Genpra and the whole process was exceptionally easy. After only being live for a few days we were getting nothing but great feedback from the patients that the site is so much easier to use, especially on a mobile device. We have also seen an increase in users and requests for online service which is fabulous. Customer service is also great. Would highly recommend.
Rating
We recently changed to Genpra and the whole process was exceptionally easy. After only being live for a few days we were getting nothing but great feedback from the patients that the site is so much easier to use, especially on a mobile device. We have also seen an increase in users and requests for online service which is fabulous. Customer service is also great. Would highly recommend.
Verified Review
Review by Tanya, Practice Manager in Larne on 8th October 2021
GenPra - by , 04 October, 2021
5 5stars
Recently switched our website over to GenPra, really impressed with the efficiency of the team there. Really helpful and quick to respond and so happy with how our new website is looking!
Rating
Recently switched our website over to GenPra, really impressed with the efficiency of the team there. Really helpful and quick to respond and so happy with how our new website is looking!
Verified Review
Review by Alex, Deputy Practice Manager in Ormskirk on 4th October 2021
GenPra - by , 16 September, 2021
5 5stars
Recently switched to this website provider and extremely pleased with the look and the team at Genpra's responsiveness and advice. Very quick to assist whenever asked . Am very happy with the switch .
Rating
Recently switched to this website provider and extremely pleased with the look and the team at Genpra's responsiveness and advice. Very quick to assist whenever asked . Am very happy with the switch .
Verified Review
Review by Moona, GP Partner in Buckinghamshire on 16th September 2021
GenPra - by , 23 August, 2021
5 5stars
We have worked with GenPra for a few years now and continue to have a very good relationship with them, all queries are dealt with both professionally and quickly. We are looking forward to our upgraded website going live very soon!!
Rating
We have worked with GenPra for a few years now and continue to have a very good relationship with them, all queries are dealt with both professionally and quickly. We are looking forward to our upgraded website going live very soon!!
Verified Review
Review by Michael, Practice Manager in Glasgow on 19th August 2021
GenPra - by , 15 August, 2021
5 5stars
Genpra has offered us everything we wanted out of a website... a clean and modern feel, as much control over updating our content as we want, good value, and a quick turnaround time when we do need a bit of help. Very happy!!!
Rating
Genpra has offered us everything we wanted out of a website... a clean and modern feel, as much control over updating our content as we want, good value, and a quick turnaround time when we do need a bit of help. Very happy!!!
Verified Review
Review by Angela, Practice Manager in Birmingham on 15th August 2021
GenPra - by , 04 August, 2021
5 5stars
We wanted to update and modernise our website , we chose GenPra as we liked the functionality of their platform and the advantage of asking patients to complete the health questionnaire forms to aid the clinicians in data gathering prior to review consultations.
Gary and John at GenPra were very responsive and helpful and delivered on their proposal, and sooner than expected and at a great price. We have been 'live' for a couple of months now and the transition was problem free and very smooth. would recommend GenPra if you are thinking of updating your website
Rating
We wanted to update and modernise our website , we chose GenPra as we liked the functionality of their platform and the advantage of asking patients to complete the health questionnaire forms to aid the clinicians in data gathering prior to review consultations.
Gary and John at GenPra were very responsive and helpful and delivered on their proposal, and sooner than expected and at a great price. We have been 'live' for a couple of months now and the transition was problem free and very smooth. would recommend GenPra if you are thinking of updating your website
Verified Review
Review by Judie, Practice Manager in Preston on 4th August 2021
GenPra - by , 04 August, 2021
5 5stars
I would highly recommend Genpra for your website. We recently changed supplier and the service we have received is fantastic. So efficient and accurate. The team are so helpful.
Rating
I would highly recommend Genpra for your website. We recently changed supplier and the service we have received is fantastic. So efficient and accurate. The team are so helpful.
Verified Review
Review by Barbara, Practice Manager in Kilbirnie on 4th August 2021
GenPra - by , 19 July, 2021
5 5stars
Absolutely fantastic service, all queries and changes dealt with very promptly and professionally. The website looks great and we are very happy with the final product. Would definitely recommend to anyone looking for a sleek and informative online presence.
Rating
Absolutely fantastic service, all queries and changes dealt with very promptly and professionally. The website looks great and we are very happy with the final product. Would definitely recommend to anyone looking for a sleek and informative online presence.
Verified Review
Review by Emma, Office Supervisor in Sheffield on 19th July 2021
GenPra - by , 07 July, 2021
5 5stars
Excellent Service. Transition to new website last year was brilliant. Constantly supportive and has even helped us to design a new logo.
Rating
Excellent Service. Transition to new website last year was brilliant. Constantly supportive and has even helped us to design a new logo.
Verified Review
Review by Suren, GP Partner in Essex on 7th July 2021
GenPra - by , 07 July, 2021
5 5stars
Gary and his team are a pleasure to work with. They are responsive, willing to tailor your product and produce high quality work. I have used Genpra for two separate projects and wouldn't hesitate to use them again.
Rating
Gary and his team are a pleasure to work with. They are responsive, willing to tailor your product and produce high quality work. I have used Genpra for two separate projects and wouldn't hesitate to use them again.
Verified Review
Review by Margaret, Clinical Director in London on 7th July 2021
GenPra - by , 05 July, 2021
5 5stars
GenPra in general, but especially Gary, have been enormously helpful in setting up our new surgery website. Nothing was too much trouble and he was always so quick to respond to my cries for help!
Rating
GenPra in general, but especially Gary, have been enormously helpful in setting up our new surgery website. Nothing was too much trouble and he was always so quick to respond to my cries for help!
Verified Review
Review by Rachel, IT Lead in Devon on 5th July 2021
GenPra - by , 04 July, 2021
5 5stars
Excellent website and inferface. Great customer support.
Rating
Excellent website and inferface. Great customer support.
Verified Review
Review by Suthan, GP in Rickmansworth on 5th July 2021
GenPra - by , 28 June, 2021
5 5stars
We would recommend GenPra for their responsive design, first class support and general high quality of service.
Rating
We would recommend GenPra for their responsive design, first class support and general high quality of service.
Verified Review
Review by Kirsten, Practice Manager in Ayr on 28th June 2021
GenPra - by , 26 June, 2021
5 5stars
Excellent company, easy to contact and quick response if needed. I work for 2 practices both our web pages are very informative and current. Would highly recommend.
Rating
Excellent company, easy to contact and quick response if needed. I work for 2 practices both our web pages are very informative and current. Would highly recommend.
Verified Review
Review by Elaine, Office Manager in Glasgow on 26th June 2021
GenPra - by , 24 June, 2021
5 5stars
From start to finish, the support has been 11/10. Very impressed by the quick responses and overall quality of service.
Rating
From start to finish, the support has been 11/10. Very impressed by the quick responses and overall quality of service.
Verified Review
Review by Shakeel, Administator in London on 23rd June 2021
GenPra - by , 14 June, 2021
5 5stars
I would highly recommend GenPra. Our new website looks great but is also very user friendly. Guided forms for patients make things simple and more patients are accessing our services via the new site which is freeing up our phone lines. Top class service.
Rating
I would highly recommend GenPra. Our new website looks great but is also very user friendly. Guided forms for patients make things simple and more patients are accessing our services via the new site which is freeing up our phone lines. Top class service.
Verified Review
Review by Jane, Practice Manager in Glasgow on 14th June 2021
GenPra - by , 10 June, 2021
5 5stars
What can I say? I can't stop smiling. Genpra has been available, giving sound advice and guidance in developing our new website which is patient friendly and easy to navigate. I highly recommend Genpra.
Rating
What can I say? I can't stop smiling. Genpra has been available, giving sound advice and guidance in developing our new website which is patient friendly and easy to navigate. I highly recommend Genpra.
Verified Review
Review by Betty, Business Manager in Middlesex on 10th June 2021
GenPra - by , 09 June, 2021
5 5stars
Great service, very responsive.
Rating
Great service, very responsive.
Verified Review
Review by Karen, Practice Manager in Wallasey on 9th June 2021
GenPra - by , 09 June, 2021
5 5stars
GenPra have been excellent to work with! The team are so helpful and we couldn't be happier with our new website. Highly recommend them.
Rating
GenPra have been excellent to work with! The team are so helpful and we couldn't be happier with our new website. Highly recommend them.
Verified Review
Review by Shannon, Communications Officer in Dorset on 9th June 2021
GenPra - by , 08 June, 2021
5 5stars
We looked at a few options for our new website and found Genpra's simple, uncluttered designs very appealing. We had thought a lot about what we wanted to be included in the new site and Gary and the team were very quick to respond to the additions we suggested and helped us design a website that we think our patients will find useful and extremely easy to navigate. We hope that the new design will reduce the number of calls coming into the practice as we have added a number of online admin options. We had our new website up and running in a couple of weeks. Highly recommend Genpra
Rating
We looked at a few options for our new website and found Genpra's simple, uncluttered designs very appealing. We had thought a lot about what we wanted to be included in the new site and Gary and the team were very quick to respond to the additions we suggested and helped us design a website that we think our patients will find useful and extremely easy to navigate. We hope that the new design will reduce the number of calls coming into the practice as we have added a number of online admin options. We had our new website up and running in a couple of weeks. Highly recommend Genpra
Verified Review
Review by Val, Practice Manager in East Lothian on 8th June 2021
GenPra - by , 02 June, 2021
5 5stars
Genpra are such a helpful, friendly company. Nothing is too much trouble and they respond very quickly to emails and queries. The website they have created is fresh, modern and user friendly. I would highly recommend them
Rating
Genpra are such a helpful, friendly company. Nothing is too much trouble and they respond very quickly to emails and queries. The website they have created is fresh, modern and user friendly. I would highly recommend them
Verified Review
Review by Scarlett, Administrator in Widnes on 2nd June 2021
GenPra - by , 29 April, 2021
5 5stars
Very happy with new website which is very user friendly and easy to edit and personalise to our practice population and area.
Rating
Very happy with new website which is very user friendly and easy to edit and personalise to our practice population and area.
Verified Review
Review by Tracy, GP in Livingston on 29th April 2021
GenPra - by , 22 April, 2021
5 5stars
Fantastic service from Gary and his team. Smooth transition from our previous provider. Excellent functionality and easy to use. Patients and staff are delighted with the new website.
Rating
Fantastic service from Gary and his team. Smooth transition from our previous provider. Excellent functionality and easy to use. Patients and staff are delighted with the new website.
Verified Review
Review by Nitin, GP Partner in Glasgow on 22nd April 2021
GenPra - by , 20 April, 2021
5 5stars
Excellent service. Very helpful staff with superb customer service.
Rating
Excellent service. Very helpful staff with superb customer service.
Verified Review
Review by Jean, Secretary in Dundonald on 19th April 2021
GenPra - by , 19 April, 2021
5 5stars
We needed website in a hurry as last one disappeared. Excellent, efficient service very helpful staff. Would highly recommend them
Rating
We needed website in a hurry as last one disappeared. Excellent, efficient service very helpful staff. Would highly recommend them
Verified Review
Review by Margaret, GP Partner in Lanarkshire on 19th April 2021
GenPra - by , 16 April, 2021
5 5stars
Quite simply - a fantastic service, excellent website and superb customer service. Gary Steel especially has helped us enormously and is always quick to turn around our requests in adding to the website or facilitating bespoke services via the website. I would fully recommend GenPra for all of your website needs.
Rating
Quite simply - a fantastic service, excellent website and superb customer service. Gary Steel especially has helped us enormously and is always quick to turn around our requests in adding to the website or facilitating bespoke services via the website. I would fully recommend GenPra for all of your website needs.
Verified Review
Review by Craig, Practice Business Manager in High Wycombe on 15th April 2021
GenPra - by , 16 April, 2021
5 5stars
Very helpful and efficient service., Would definitely recommend.
Rating
Very helpful and efficient service., Would definitely recommend.
Verified Review
Review by Emma, Operations Manager in High Wycombe on 15th April 2021
GenPra - by , 13 April, 2021
5 5stars
We recently change website providers to GenPra. The process was fully supported by them and the whole thing went really smoothly. We now have a better functioning web site, tailored to the needs of the practice that can better serve both us and our patients. https://www.drmoss-harrogate.nhs.uk/
Rating
We recently change website providers to GenPra. The process was fully supported by them and the whole thing went really smoothly. We now have a better functioning web site, tailored to the needs of the practice that can better serve both us and our patients. https://www.drmoss-harrogate.nhs.uk/
Verified Review
Review by James, Business Manager in Harrogate on 13th April 2021
GenPra - by , 11 April, 2021
5 5stars
The website Gary and his team built for us is fantastic. All of the information from our old website was accurately transferred to the new one and it was incorporated into a much more user-friendly platform. We were particularly impressed with how well the new website works on different devices, such as mobiles and tablets. Outstanding service, highly recommended.
Rating
The website Gary and his team built for us is fantastic. All of the information from our old website was accurately transferred to the new one and it was incorporated into a much more user-friendly platform. We were particularly impressed with how well the new website works on different devices, such as mobiles and tablets. Outstanding service, highly recommended.
Verified Review
Review by Csaba, GP Partner in Somerset on 11th April 2021
GenPra - by , 08 April, 2021
5 5stars
Highly recommend GenPra. Very helpful when setting up the website and are happy to add additional information when requested. Very quick to respond to any queries.
Rating
Highly recommend GenPra. Very helpful when setting up the website and are happy to add additional information when requested. Very quick to respond to any queries.
Verified Review
Review by Kelly, Practice Manager from Yorkshire on 8th April 2021
GenPra - by , 07 April, 2021
5 5stars
We wanted a specific look and functionality for our web site. Gary and his team delivered exactly what we wanted. We love it, and the patients love it. Support is always available and easy to understand. Overall an excellent product.
Rating
We wanted a specific look and functionality for our web site. Gary and his team delivered exactly what we wanted. We love it, and the patients love it. Support is always available and easy to understand. Overall an excellent product.
Verified Review
Review by Keith, Senior Partner from Staffordshire on 7th April 2021
GenPra - by , 01 April, 2021
5 5stars
Great service from start. Understanding when we were slow in switching over from old site. Great design. In-depth support when required. Happy all round.
Rating
Great service from start. Understanding when we were slow in switching over from old site. Great design. In-depth support when required. Happy all round.
Verified Review
Review by Tracey, HCA / Website Administrator from Stirlingshire on 1st April 2021
GenPra - by , 12 March, 2021
5 5stars
Great team. Very helpful when setting up website and always get a quick response from Gary when we need help.
Rating
Great team. Very helpful when setting up website and always get a quick response from Gary when we need help.
Verified Review
Review by Janice, Practice Manager from Stirlingshire on 12thMarch 2021
GenPra - by , 11 March, 2021
5 5stars
Highly recommend Gary and his team - they have set us up with an amazing website with so many features we couldn't even have thought of. They were quick to respond to any adjustments needing made and pre-populated it with relevant info for NI - I can hardly believe we have such a professional looking website.
Rating
Highly recommend Gary and his team - they have set us up with an amazing website with so many features we couldn't even have thought of. They were quick to respond to any adjustments needing made and pre-populated it with relevant info for NI - I can hardly believe we have such a professional looking website.
Verified Review
Review by Leanne, GP Partner from Co. Antrim on 11th March 2021
GenPra - by , 08 March, 2021
5 5stars
Excellent service both in terms of quality of the accessible, easy to use, patient friendly website they have produced for us, but also their wonderful customer service. Always swift to reply, clear and helpful. Thank you so much!
Rating
Excellent service both in terms of quality of the accessible, easy to use, patient friendly website they have produced for us, but also their wonderful customer service. Always swift to reply, clear and helpful. Thank you so much!
Verified Review
Review by Amanda, a GP from Oxfordshire on 8th March 2021
GenPra - by , 01 March, 2021
5 5stars
Having surveyed the options, GenPra's offering provided the best designs (by far) at a very competitive rate. Gary was amazing throughout the design process and drafts / changes were done ahead of schedule whenever requested (and we requested lots and lots of modifications along the design process!). Moreover their experience of working in the primary care sector and advice was very valuable. Would definitely recommend GenPra!
Rating
Having surveyed the options, GenPra's offering provided the best designs (by far) at a very competitive rate. Gary was amazing throughout the design process and drafts / changes were done ahead of schedule whenever requested (and we requested lots and lots of modifications along the design process!). Moreover their experience of working in the primary care sector and advice was very valuable. Would definitely recommend GenPra!
Verified Review
Review by Safian, GP Partner from Buckinghamshire on 1st March 2021
GenPra - by , 26 February, 2021
5 5stars
I would happily recommend this company to anyone looking to create/upgrade their website. From the first contact to the completion of work it was a breeze and absolute pleasure to deal with. All the modifications required were done swiftly and to the point. Have found the company to be very professional and also competitive.
Rating
I would happily recommend this company to anyone looking to create/upgrade their website. From the first contact to the completion of work it was a breeze and absolute pleasure to deal with. All the modifications required were done swiftly and to the point. Have found the company to be very professional and also competitive.
Verified Review
Review by Marina, Practice Administrator from Belfast on 1st March 2021
GenPra - by , 05 February, 2021
5 5stars
I'd recommend GenPra to anyone, our new site looks fantastic and they make it so easy to make changes to get your site looking exactly how you'd like.
Rating
I'd recommend GenPra to anyone, our new site looks fantastic and they make it so easy to make changes to get your site looking exactly how you'd like.
Verified Review
Review by James, Social Media Lead in Leicestershire on 5th February 2021
GenPra - by , 20 January, 2021
5 5stars
Delighted with our new website, Gary was very professional, would recommend.
Rating
Delighted with our new website, Gary was very professional, would recommend.
Verified Review
Review by Marina, Practice Manager in Edinburgh on 20th January 2021
GenPra - by , 08 December, 2020
5 5stars
Fantastic service from GenPra. Fast, efficient and nothing is ever a problem. Would absolutley recommend them.
Rating
Fantastic service from GenPra. Fast, efficient and nothing is ever a problem. Would absolutley recommend them.
Verified Review
Review by Kathleen, Practice Manager in Glasgow on 8th December 2020
GenPra - by , 01 December, 2020
5 5stars
We are extremely pleased with the excellent website that Genpra has set up for us, they were very professional and had it set up in very good time with everything we requested.
Rating
We are extremely pleased with the excellent website that Genpra has set up for us, they were very professional and had it set up in very good time with everything we requested.
Verified Review
Review by Karen, Practice Manager in Hayes on 1st December 2020
GenPra - by , 30 November, 2020
5 5stars
Excellent service and really good communication. I would highly recommend GenPra.
Rating
Excellent service and really good communication. I would highly recommend GenPra.
Verified Review
Review by Carol, Practice Manager in Alva on 30th November 2020
GenPra - by , 17 November, 2020
5 5stars
Absolutely excellent service from GenPra. They managed to turn around my new website in no time at all. The customer service is perfect, the product is easy and does exactly what it needs to do, without any complication or confusion. Thank you GenPra for providing me with a website that is fit for the new world that we live in.
Rating
Absolutely excellent service from GenPra. They managed to turn around my new website in no time at all. The customer service is perfect, the product is easy and does exactly what it needs to do, without any complication or confusion. Thank you GenPra for providing me with a website that is fit for the new world that we live in.
Verified Review
Review by Wendy, Practice Director in Stockport on 17th November 2020
GenPra - by , 12 November, 2020
5 5stars
After shortlisting several GP website companies we decided on Genpra and have received excellent service from day one. Gary has been prompt and responsive and we have now switched over to our new site - the whole process was smooth and pain free! Would highly recommend to any practice considering upgrading their site.
Rating
After shortlisting several GP website companies we decided on Genpra and have received excellent service from day one. Gary has been prompt and responsive and we have now switched over to our new site - the whole process was smooth and pain free! Would highly recommend to any practice considering upgrading their site.
Verified Review
Review by Shalin, GP Partner in Middlesex on 12th November 2020
GenPra - by , 12 November, 2020
5 5stars
Genpra have been brilliant. We were so impressed with the work that they had done for other surgeries that we left our previous website provider mid contract. Gary has been excellent from start to finish. He really listened to our ideas and even suggested better ones! There is no other GP website solution that comes close to this. They are that good.
Rating
Genpra have been brilliant. We were so impressed with the work that they had done for other surgeries that we left our previous website provider mid contract. Gary has been excellent from start to finish. He really listened to our ideas and even suggested better ones! There is no other GP website solution that comes close to this. They are that good.
Verified Review
Review by Roy, Senior GP Partner in Worcester on 12th November 2020
GenPra - by , 12 November, 2020
5 5stars
I would highly recommend Genpra. They set up a modern fool proof practice website and provided myself, who has no experience in website management, with endless help and support to update it. They are always just at the end of the phone/email for any queries. Many thanks Genpra team
Rating
I would highly recommend Genpra. They set up a modern fool proof practice website and provided myself, who has no experience in website management, with endless help and support to update it. They are always just at the end of the phone/email for any queries. Many thanks Genpra team
Verified Review
Review by Margaret, Assistant Practice Manager in New Cumnock on 12th November 2020
GenPra - by , 11 November, 2020
5 5stars
Contacted Gary and John today about new process for our Website - email and follow-up phone call within half an hour and sorted the same afternoon. Flawless, friendly and professional service
Rating
Contacted Gary and John today about new process for our Website - email and follow-up phone call within half an hour and sorted the same afternoon. Flawless, friendly and professional service
Verified Review
Review by Gillian, Practice Manager in Glasgow on 11th November 2020
GenPra - by , 09 November, 2020
5 5stars
Look no further! The Genpra website service is really easy to use and superbly supported. We are delighted with the new look and our patients are living it too. Incredibly good value as well. Thanks to Gary and team.
Rating
Look no further! The Genpra website service is really easy to use and superbly supported. We are delighted with the new look and our patients are living it too. Incredibly good value as well. Thanks to Gary and team.
Verified Review
Review by Paul, Community Partnerships Manager in Brighton on 9th November 2020
GenPra - by , 29 October, 2020
5 5stars
We have just moved website suppliers and are really pleased with our new site. The set up process was easy, the team at Genpra are very helpful, we now have a much more user friendly, and informative website Bright is accessible for all. Would highly recommend.
Rating
We have just moved website suppliers and are really pleased with our new site. The set up process was easy, the team at Genpra are very helpful, we now have a much more user friendly, and informative website Bright is accessible for all. Would highly recommend.
Verified Review
Review by Laura, Business Administrator in Brighton on 29th October 2020
GenPra - by , 19 October, 2020
5 5stars
Love our new website, modern and easy to navigate around. Any changes or amendments are done quickly and efficiently. Really happy to have GenPra on board our website journey. Thanks.
Rating
Love our new website, modern and easy to navigate around. Any changes or amendments are done quickly and efficiently. Really happy to have GenPra on board our website journey. Thanks.
Verified Review
Review by Vikki, Manager in Glasgow on 19th October 2020
GenPra - by , 13 October, 2020
5 5stars
Can't recommend GenPra highly enough. The site is easy to navigate for patients, but more importantly easy for me, not an IT whizz, to update. The staff respond quickly and positively to all queries and I have found them to be extremely helpful.

Rating
Can't recommend GenPra highly enough. The site is easy to navigate for patients, but more importantly easy for me, not an IT whizz, to update. The staff respond quickly and positively to all queries and I have found them to be extremely helpful.

Verified Review
Review by Lynne, Practice Manager in Glasgow on 13th October 2020
GenPra - by , 02 October, 2020
5 5stars
Great service and set up, patients find our new website really easy and accessible to use, would highly recommend.
Rating
Great service and set up, patients find our new website really easy and accessible to use, would highly recommend.
Verified Review
Review by Chloe, Office Manager in Elgin on 2nd October 2020
GenPra - by , 24 September, 2020
5 5stars
Best word to describe the team, Gary in particular, is superb. Friendly, efficient, reactive and clearly with an excellent understanding on how GP practices work. They have designed and assisted us with adding and amending content over a 2 week period to then launch our website successfully this morning. At a time (COVID pandemic) when we are rushed off our feet with normal day to day stuff it was reassuring knowing that Gary and colleagues were preparing the website for launch. Highly recommend.
Rating
Best word to describe the team, Gary in particular, is superb. Friendly, efficient, reactive and clearly with an excellent understanding on how GP practices work. They have designed and assisted us with adding and amending content over a 2 week period to then launch our website successfully this morning. At a time (COVID pandemic) when we are rushed off our feet with normal day to day stuff it was reassuring knowing that Gary and colleagues were preparing the website for launch. Highly recommend.
Verified Review
Review by Katrina, Managing Partner in Gateshead on 24th September 2020
GenPra - by , 10 September, 2020
5 5stars
Gary and the team have been spectacular at every stage of the process. From my initial call to the website being launched - they have kept our best interests at heart. Their service is speedy, professional and seamless. I have never been so impressed with a designing company before. I would highly recommend Genpra to any medical centre - you won't go wrong!
Rating
Gary and the team have been spectacular at every stage of the process. From my initial call to the website being launched - they have kept our best interests at heart. Their service is speedy, professional and seamless. I have never been so impressed with a designing company before. I would highly recommend Genpra to any medical centre - you won't go wrong!
Verified Review
Review by Sajjad, Pharmacist Prescriber in Middlesex on 10th September 2020
GenPra - by , 10 September, 2020
5 5stars
The process was effortless from start to finish. Would highly recommend.
Rating
The process was effortless from start to finish. Would highly recommend.
Verified Review
Review by Karen, Practice Manager in Falkirk on 10th September 2020
GenPra - by , 10 September, 2020
5 5stars
Great team who were very helpful when setting up website. Quick to respond to requests for changes
Rating
Great team who were very helpful when setting up website. Quick to respond to requests for changes
Verified Review
Review by Marie, Practice Manager in Larbert on 10th September 2020
GenPra - by , 26 August, 2020
5 5stars
Top class service from start to finish. Couldnt recommend Gary and his team any more. Exactly what we've been looking for in a website. Very impressed!
Rating
Top class service from start to finish. Couldnt recommend Gary and his team any more. Exactly what we've been looking for in a website. Very impressed!
Verified Review
Review by Beth, Assistant Practice Manager in Benton on 26th August 2020
GenPra - by , 20 August, 2020
5 5stars
If I could give more stars I truly would. The whole process from start to finish has been seamless. Gary and his team have been responsive, understanding, flexible and continue to help and assist where possible. They tailor to the surgery and the individual who is compiling the websites abilities. I am so grateful to the assistance and am delighted with the end result!
Rating
If I could give more stars I truly would. The whole process from start to finish has been seamless. Gary and his team have been responsive, understanding, flexible and continue to help and assist where possible. They tailor to the surgery and the individual who is compiling the websites abilities. I am so grateful to the assistance and am delighted with the end result!
Verified Review
Review by Dieter, IT Administration Lead in Littlehampton on 20th August 2020
GenPra - by , 13 August, 2020
5 5stars
Gary and the Team have been truly amazing in the configuration of our new website, we requested a really quick turn around in it construction and they managed to get us live earlier! They are always on hand to help if you have any questions or issues. Highly recommend as a website provider!
Rating
Gary and the Team have been truly amazing in the configuration of our new website, we requested a really quick turn around in it construction and they managed to get us live earlier! They are always on hand to help if you have any questions or issues. Highly recommend as a website provider!
Verified Review
Review by Katie, IT Lead & Senior Administrator in Leicester on 13th August 2020
GenPra - by , 10 August, 2020
5 5stars
Gary and his team at GenPra have been absolutely amazing during the set up and change over of our original website. The website is so much easier to use and Gary is there to support us through everything. Any query that I had he was more than willing to help with and got back to me very quickly. I Would highly recommend Gary and his team.
Rating
Gary and his team at GenPra have been absolutely amazing during the set up and change over of our original website. The website is so much easier to use and Gary is there to support us through everything. Any query that I had he was more than willing to help with and got back to me very quickly. I Would highly recommend Gary and his team.
Verified Review
Review by Rebecca, Patient Care Advisor and IT Support in Sunderland on 10th August 2020
GenPra - by , 07 August, 2020
5 5stars
I would highly recommend GenPra to any surgery looking for a clean, modern and user intuitive website. Our new site is easy for patients to navigate and for staff to update with no compromise on style or functionality! Gary has been extremely supportive throughout the whole process from the initial enquiry to past the launch date.
Rating
I would highly recommend GenPra to any surgery looking for a clean, modern and user intuitive website. Our new site is easy for patients to navigate and for staff to update with no compromise on style or functionality! Gary has been extremely supportive throughout the whole process from the initial enquiry to past the launch date.
Verified Review
Review by Luke, Assistant Practice Manager in West Heath on 7th August 2020
GenPra - by , 05 August, 2020
5 5stars
Gary and the team from GenPra got me out of a big hole. I quickly had to create a new website to facilitate eConsult following challenges with previous nhs website. Their customer service, and experience getting a new practice website up and running was exceptional. Very customer focused, friendly and delivered more than expected. Cant thank them all enough.
Rating
Gary and the team from GenPra got me out of a big hole. I quickly had to create a new website to facilitate eConsult following challenges with previous nhs website. Their customer service, and experience getting a new practice website up and running was exceptional. Very customer focused, friendly and delivered more than expected. Cant thank them all enough.
Verified Review
Review by Peter, Practice Manager in Dumfriesshire on 5th August 2020
GenPra - by , 10 July, 2020
5 5stars
I had been recommended Genpra and having put off changing our website for ages as I didn't know where to start I finally made contact with them. Its been very straightforward and seems much more up to date for both patients and us for editing and making changes. Thank you!
Rating
I had been recommended Genpra and having put off changing our website for ages as I didn't know where to start I finally made contact with them. Its been very straightforward and seems much more up to date for both patients and us for editing and making changes. Thank you!
Verified Review
Review by Louise, Practice Manager in Stirling on 10th July 2020
GenPra - by , 07 July, 2020
5 5stars
Gary and the team ensured an exceptionally smooth transition from our old website to our new sparkly Genpra website. Disruption to the practice and patients was kept to a bare minimum. Gary and co. communicated effectively with us to ensure that all our requirements were met and expectations exceeded. The switch-over day went without hitch. There have been very few changes for us to make in-house but, when we came to make some minor changes, the "back-end" GUI was intuitive and easy to follow. Thanks GenPra.
Rating
Gary and the team ensured an exceptionally smooth transition from our old website to our new sparkly Genpra website. Disruption to the practice and patients was kept to a bare minimum. Gary and co. communicated effectively with us to ensure that all our requirements were met and expectations exceeded. The switch-over day went without hitch. There have been very few changes for us to make in-house but, when we came to make some minor changes, the "back-end" GUI was intuitive and easy to follow. Thanks GenPra.
Verified Review
Review by Ross, Practice Manager in Edinburgh on 7th July 2020
GenPra - by , 30 June, 2020
5 5stars
Excellent service, completely painless process. Gary is very knowledgeable and communication quick and easy to understand. Our website has suddenly gone from 1990's to 2020's - delighted.
Rating
Excellent service, completely painless process. Gary is very knowledgeable and communication quick and easy to understand. Our website has suddenly gone from 1990's to 2020's - delighted.
Verified Review
Review by Joanne, GP Partner in Aberdeen on 30th June 2020
GenPra - by , 29 June, 2020
5 5stars
We are extremely happy with our new website, a design which is both user friendly and modern. The whole process took just under a week and Gary was accessible throughout the revamp. I would definitely recommend using Genpra!
Rating
We are extremely happy with our new website, a design which is both user friendly and modern. The whole process took just under a week and Gary was accessible throughout the revamp. I would definitely recommend using Genpra!
Verified Review
Review by Nikesh, GP in London on 29th June 2020
GenPra - by , 17 June, 2020
5 5stars
Very happy with our new practice website which was up and running very quickly. Gary and John have both provided an excellent service accommodating all our requests and more. The site is easy to edit and looks very professional. Great value for money too. Thank you.
Rating
Very happy with our new practice website which was up and running very quickly. Gary and John have both provided an excellent service accommodating all our requests and more. The site is easy to edit and looks very professional. Great value for money too. Thank you.
Verified Review
Review by Nadia, Practice Manager in Dalkeith
GenPra - by , 08 June, 2020
5 5stars
Absolutely brilliant service. Very easy to communicate.
Rating
Absolutely brilliant service. Very easy to communicate.
Verified Review
Review by Zahid, Practice Manager in London
GenPra - by , 08 June, 2020
5 5stars
GenPra certainly lives up to all it claims. Excellent service from Gary and Co. A free trial website was setup and Gary was incredibly responsive to emails and any request to modify and change. We are thrilled with the end product. Light years better than what we had before. Would recommend GenPra to anyone looking for a high quality and hassle free setup of the practice website.
Rating
GenPra certainly lives up to all it claims. Excellent service from Gary and Co. A free trial website was setup and Gary was incredibly responsive to emails and any request to modify and change. We are thrilled with the end product. Light years better than what we had before. Would recommend GenPra to anyone looking for a high quality and hassle free setup of the practice website.
Verified Review
Review by Dr Iqbal - GP Partner in Aberdeen on 08/06/2020
GenPra - by , 07 June, 2020
5 5stars
We approached GenPra recently to redesign our practice website. They have been excellent in providing a design which is user friendly and bespoke to our needs. I recently approached them about designing a health review form and they were more than willing to help. Editing the site is very straightforward, we are able to add paragraphs, links to leaflets and YouTube videos. I would want to give this company 6 stars!
Rating
We approached GenPra recently to redesign our practice website. They have been excellent in providing a design which is user friendly and bespoke to our needs. I recently approached them about designing a health review form and they were more than willing to help. Editing the site is very straightforward, we are able to add paragraphs, links to leaflets and YouTube videos. I would want to give this company 6 stars!
Verified Review
Review by Kevin - GP Partner in Peterborough on 07/06/2020
GenPra - by , 04 June, 2020
5 5stars
Gary has done an amazing job in modernising our ancient website and adding so many excellent new features. I thought that changing our website provider would be a lot of work, but Gary did it all in under a week and we are so pleased with the results. He is always easily accessible and rapid to respond to queries. Editing the site takes no prior knowledge and the team are available to help in any case. GenPra is also significantly cheaper than our old provider and seems to be the best value on the market. Thank you so much to the team.
Rating
Gary has done an amazing job in modernising our ancient website and adding so many excellent new features. I thought that changing our website provider would be a lot of work, but Gary did it all in under a week and we are so pleased with the results. He is always easily accessible and rapid to respond to queries. Editing the site takes no prior knowledge and the team are available to help in any case. GenPra is also significantly cheaper than our old provider and seems to be the best value on the market. Thank you so much to the team.
Verified Review
Review by Nick, GP in Axminster on 04/06/2020
GenPra - by , 01 June, 2020
5 5stars
From start to finish we had excellent service from Gary at Genpra. We are so happy with our new website and it's functionality. Very user friendly for admin staff to amend/update too.
Rating
From start to finish we had excellent service from Gary at Genpra. We are so happy with our new website and it's functionality. Very user friendly for admin staff to amend/update too.
Verified Review
Review by Denise, Practice Manager in Fife on 01/06/2020
GenPra - by , 01 June, 2020
5 5stars
I would recommend GenPra without hesitation. The website is slick and modern and Gary is really supportive when changes are required.
Rating
I would recommend GenPra without hesitation. The website is slick and modern and Gary is really supportive when changes are required.
Verified Review
Review by Lindsey, Practice Manager in Glasgow on 01/06/2020
GenPra - by , 01 June, 2020
5 5stars
From the first point of contact through to the website launch and beyond, both John and Gary couldn’t have been more helpful. They offer an excellent, knowledgeable, friendly service, and were very patient when helping us with our many questions! We are extremely happy with the outcome of our website, and would not hesitate to recommend GenPra to others. Thank you!
Rating
From the first point of contact through to the website launch and beyond, both John and Gary couldn’t have been more helpful. They offer an excellent, knowledgeable, friendly service, and were very patient when helping us with our many questions! We are extremely happy with the outcome of our website, and would not hesitate to recommend GenPra to others. Thank you!
Verified Review
Review by Ellie, Administrator in York on 01/06/2020
GenPra - by , 28 May, 2020
5 5stars
Really pleased when we changed our previous website to GenPra. There is far more functionality and this means our practice website looks professional and up to date. I am particularly grateful for the speedy advice and support given. Impressed by the efficient transfer from our previous site to our new site which GenPra completed. Site is easy to manoeuvre and manage.
Rating
Really pleased when we changed our previous website to GenPra. There is far more functionality and this means our practice website looks professional and up to date. I am particularly grateful for the speedy advice and support given. Impressed by the efficient transfer from our previous site to our new site which GenPra completed. Site is easy to manoeuvre and manage.
Verified Review
Review by Sandra, Practice Manager in Wallsend on 28/05/2020
GenPra - by , 22 May, 2020
5 5stars
Professional from outset to completion of site. Friendly, always accessible for help and support, no matter how many queries I have!
Rating
Professional from outset to completion of site. Friendly, always accessible for help and support, no matter how many queries I have!
Verified Review
Review by Jane, Practice Manager in Ayrshire on 21st May 2020
GenPra - by , 19 May, 2020
5 5stars
First class team. Requests dealt with promptly and always contactable. Would highly recommend this company.
Rating
First class team. Requests dealt with promptly and always contactable. Would highly recommend this company.
Verified Review
Review by Elaine, Administrator in Glasgow on 19th May 2020
GenPra - by , 11 May, 2020
5 5stars
Highly recommend. From initial contact to set-up and then go live everything was made easy. John and Gary are very contactable, incredibly helpful and friendly.
The website itself is a brilliant signposting and information tool for Practices and patients.
Rating
Highly recommend. From initial contact to set-up and then go live everything was made easy. John and Gary are very contactable, incredibly helpful and friendly.
The website itself is a brilliant signposting and information tool for Practices and patients.
Verified Review
Review by Gillian, Practice Manager in Dundee on 11th May 2020
GenPra - by , 11 May, 2020
5 5stars
Brilliant company to deal with, both Gary and John take time to make your webpage perfect for your practice. I would highly recommend using genpra.
Rating
Brilliant company to deal with, both Gary and John take time to make your webpage perfect for your practice. I would highly recommend using genpra.
Verified Review
Review by Sheena, Assistant Practice Manager in Cumnock on 11th May 2020
GenPra - by , 07 May, 2020
5 5stars
We would highy recommend using GenPra for your website, easy to set up and full support given from both John and Gary. It looks fantastic and easy to navigate.
Rating
We would highy recommend using GenPra for your website, easy to set up and full support given from both John and Gary. It looks fantastic and easy to navigate.
Verified Review
Review by Debbie, Practice Manager in Ayrshire on 5th May 2020
GenPra - by , 30 April, 2020
5 5stars
Really easy company to deal with and very quick to respond to e-mails. They have been very supportive in the transfer of our old website and have kept in regular contact to support new additions to the website. Would definitely recommend.
Rating
Really easy company to deal with and very quick to respond to e-mails. They have been very supportive in the transfer of our old website and have kept in regular contact to support new additions to the website. Would definitely recommend.
Verified Review
Review by Shelley, Practice Manager in Galston on 30th April 2020
GenPra - by , 30 April, 2020
5 5stars
From the bespoke design, exceeding my specifications, to the timely responses to requests for support I cannot praise the team at Genpra enough. In particular the ease of editing the website has been really helpful in our strategy to communicate with patients during the current Covid 19 pandemic, including adding external links and helpful documents to support our patients.
Rating
From the bespoke design, exceeding my specifications, to the timely responses to requests for support I cannot praise the team at Genpra enough. In particular the ease of editing the website has been really helpful in our strategy to communicate with patients during the current Covid 19 pandemic, including adding external links and helpful documents to support our patients.
Verified Review
Review by Syed, GP in Dorset on 30th April 2020
GenPra - by , 30 April, 2020
5 5stars
Would thoroughly recommend Genpra. Website was up and running quickly. Gary and John have been amazing and respond immediately to any requests. They have also included great local content that I didn’t even know about. Also cheaper than our previous provider. Would thoroughly recommend!
Rating
Would thoroughly recommend Genpra. Website was up and running quickly. Gary and John have been amazing and respond immediately to any requests. They have also included great local content that I didn’t even know about. Also cheaper than our previous provider. Would thoroughly recommend!
Verified Review
Review by Sue, Practice Manager in Scotland on 30th April 2020
GenPra - by , 28 April, 2020
5 5stars
Great company to work with. Excellent customer service, quick to respond to requests. Would highly recommend.
Rating
Great company to work with. Excellent customer service, quick to respond to requests. Would highly recommend.
Verified Review
Review by Jacqui, Practice Manager in Newcastle on 28th April 2020
GenPra - by , 09 April, 2020
5 5stars
We are very pleased with our website and always get a prompt response from Gary when we need help or advice, would highly recommend.
Rating
We are very pleased with our website and always get a prompt response from Gary when we need help or advice, would highly recommend.
Verified Review
Review by Cathy, Practice Manager in Essex on 9th April 2020
GenPra - by , 08 April, 2020
5 5stars
Delighted with our new website. From first contacting Gary to launching our website it was all done in under a week. Fantastic communication, nothing a problem and very clear instruction for us. Extra content provided is excellent. Highly recommend
Rating
Delighted with our new website. From first contacting Gary to launching our website it was all done in under a week. Fantastic communication, nothing a problem and very clear instruction for us. Extra content provided is excellent. Highly recommend
Verified Review
Review by Debbie, Practice Manager in Newcastleton on 8th April 2020
GenPra - by , 03 April, 2020
5 5stars
We are delighted with our new website, set up within a few days by Gary and John who couldn't have been more helpful and efficient. The site works well on a mobile phone or any screen and looks clean, smart and professional.
Rating
We are delighted with our new website, set up within a few days by Gary and John who couldn't have been more helpful and efficient. The site works well on a mobile phone or any screen and looks clean, smart and professional.
Verified Review
Review by Lynn, GP in Glasgow on 3rd April 2020
GenPra - by , 03 April, 2020
5 5stars
After researching all the providers, we chose GenPra for its clean design, ability to personalise, supportive & responsive team and amazing user interface. Gary has just been exceptional and has a very high understanding of the needs of Primary Care. Patient feedback has been evidenced by the high traffic to the website as well as clear comments on its user friendliness and aesthetics. Can’t recommend them more 5 STAR
Rating
After researching all the providers, we chose GenPra for its clean design, ability to personalise, supportive & responsive team and amazing user interface. Gary has just been exceptional and has a very high understanding of the needs of Primary Care. Patient feedback has been evidenced by the high traffic to the website as well as clear comments on its user friendliness and aesthetics. Can’t recommend them more 5 STAR
Verified Review
Review by Yasmin, GP in London on 3rd April 2020
GenPra - by , 26 March, 2020
5 5stars
Amazing guys. So easy to work with and nothing is too much problem. I was a bit apprehensive about taking over our practice website but Gary answered all my queries. Excellent service.
Rating
Amazing guys. So easy to work with and nothing is too much problem. I was a bit apprehensive about taking over our practice website but Gary answered all my queries. Excellent service.
Verified Review
Review by Geri, Receptionist in Crewe on 26th March 2020
GenPra - by , 25 March, 2020
5 5stars
Due to recent events we moved our website to Genpra, in a rather tight timeframe. The response and service has been excellent and the implementation very easy. Thank you to Gary for all your work and support.
Rating
Due to recent events we moved our website to Genpra, in a rather tight timeframe. The response and service has been excellent and the implementation very easy. Thank you to Gary for all your work and support.
Verified Review
Review by Belinda, Practice Manager in Andover on 25th March 2020
GenPra - by , 23 March, 2020
5 5stars
Quite outstanding service, especially at short notice and under the current dynamic challenges that we are currently facing; many of which require decisive changes to be implemented immediately. Very impressed.
Rating
Quite outstanding service, especially at short notice and under the current dynamic challenges that we are currently facing; many of which require decisive changes to be implemented immediately. Very impressed.
Verified Review
Review by Keith, Practice Manager in Macduff on 23rd March 2020
GenPra - by , 21 March, 2020
5 5stars
We have received an excellent service from Gary. Always very helpful and quick to respond. Would highly recommend.
Rating
We have received an excellent service from Gary. Always very helpful and quick to respond. Would highly recommend.
Verified Review
Review by Carole, Practice Manager in Aberdeen on 20th March 2020
GenPra - by , 20 March, 2020
5 5stars
Great service from Gary and John, can't praise them enough for all their help, have helped so much at this difficult time. Nothing has been a problem everything I have asked them to do has been done straight away.
Rating
Great service from Gary and John, can't praise them enough for all their help, have helped so much at this difficult time. Nothing has been a problem everything I have asked them to do has been done straight away.
Verified Review
Review by Anne, IT Manager in Hamilton on 20th March 2020
GenPra - by , 19 March, 2020
5 5stars
Excellent service always. Initial change over from previous provider (who were a nightmare!) was so easy. Editing now in WordPress is very straightforward and, if you do get stuck, Gary is always there to help, usually by return.
Rating
Excellent service always. Initial change over from previous provider (who were a nightmare!) was so easy. Editing now in WordPress is very straightforward and, if you do get stuck, Gary is always there to help, usually by return.
Verified Review
Review by Carole, Practice Manager in Oxfordshire on 19th March 2020
GenPra - by , 16 March, 2020
5 5stars
Great service. Gary is always helpful.
Rating
Great service. Gary is always helpful.
Verified Review
Review by Geri, Office Manager in Birmingham on 13th March 2020
GenPra - by , 16 March, 2020
5 5stars
Highly recommended. Five stars all around for service from initial design, ongoing maintenance, quick to respond to requests and overall pleasure to deal with.
Rating
Highly recommended. Five stars all around for service from initial design, ongoing maintenance, quick to respond to requests and overall pleasure to deal with.
Verified Review
Review by Georgi, GP Partner in London on 13th March 2020
GenPra - by , 12 March, 2020
5 5stars
Brilliant service! Migrating our website to GenPra was easy. Editing the site is straightforward. I have been especially impressed by how responsive the team is. When we have needed help then assistance via email is very quick and helpful. Highly recommended.
Rating
Brilliant service! Migrating our website to GenPra was easy. Editing the site is straightforward. I have been especially impressed by how responsive the team is. When we have needed help then assistance via email is very quick and helpful. Highly recommended.
Verified Review
Review by Chris, GP Partner in Blaydon-on-Tyne on 12th March 2020
GenPra - by , 12 March, 2020
5 5stars
Our surgery has just changed our website and GenPra has been so helpful and accommodating that we really couldn't ask for better service. Fantastic service and very fast outcomes. Web design is very easy to use and clearly presented. Thank you so much
Rating
Our surgery has just changed our website and GenPra has been so helpful and accommodating that we really couldn't ask for better service. Fantastic service and very fast outcomes. Web design is very easy to use and clearly presented. Thank you so much
Verified Review
Review by Sandra, Registered Nursing Associate in London on 12th March 2020
GenPra - by , 12 March, 2020
5 5stars
Gary developed our website a few years ago. A pleasure to work with : good advice; quick response; highly recommended
Rating
Gary developed our website a few years ago. A pleasure to work with : good advice; quick response; highly recommended
Verified Review
Review by Gillian, Practice Manager in Glasgow on 12th March 2020
GenPra - by , 11 March, 2020
5 5stars
We have recently changed website suppliers and couldnt be more happy with the service received from GenPra in particular Gary . Would highly recommend to other GP surgeries .
Rating
We have recently changed website suppliers and couldnt be more happy with the service received from GenPra in particular Gary . Would highly recommend to other GP surgeries .
Verified Review
Review by Caroline, Assistant Practice Manager in Glasgow on 11th March 2020
GenPra - by , 11 March, 2020
5 5stars
Great modern website design. Easy to edit, intuitive for users to navigate and excellent customer service. Also reasonably priced. 10 Stars all the way.
Rating
Great modern website design. Easy to edit, intuitive for users to navigate and excellent customer service. Also reasonably priced. 10 Stars all the way.
Verified Review
Review by Grant, Practice Manager in Glasgow on 11th March 2020
GenPra - by , 11 March, 2020
5 5stars
A great company to work with, very responsive and helpful when initially transferring from another company. Updates are applied easily and very comprehensive website for our patients.
Rating
A great company to work with, very responsive and helpful when initially transferring from another company. Updates are applied easily and very comprehensive website for our patients.
Verified Review
Review by Louise, Deputy Practice Manager in Lanark on 11th March 2020
GenPra - by , 11 March, 2020
5 5stars
GenPra are a great company to work with, we recently redesigned our website and Gary was excellent throughout we have also used them to help with our Stationary and Letter heads. All in I would recommend them and I am happy for anybody to contact us. Keep up the good work guys

Rating
GenPra are a great company to work with, we recently redesigned our website and Gary was excellent throughout we have also used them to help with our Stationary and Letter heads. All in I would recommend them and I am happy for anybody to contact us. Keep up the good work guys

Verified Review
Review by Brian, Operations Manager in Musselburgh on 11th March 2020
GenPra - by , 11 March, 2020
5 5stars
What a great website Genpra is from installation to after service cannot fault it. Gary and John have been fantastic all the way through the process and any changes to our Website are dealt with immediately. First class service.
Rating
What a great website Genpra is from installation to after service cannot fault it. Gary and John have been fantastic all the way through the process and any changes to our Website are dealt with immediately. First class service.
Verified Review
Review by Fiona, Practice Manager in Glasgow on 11th March 2020
GenPra - by , 10 March, 2020
5 5stars
From the initial conception of the practice website and brand, GenPra have responded brilliantly to any requests or updates that we have requested. The support has been timely and always what we wanted.
Rating
From the initial conception of the practice website and brand, GenPra have responded brilliantly to any requests or updates that we have requested. The support has been timely and always what we wanted.
Verified Review
Review by Phil, Project Manager in Salford on 10th March 2020
GenPra - by , 10 March, 2020
5 5stars
Brilliant customer service, always very quick to answer any questions or do updates on the Homepage.
Rating
Brilliant customer service, always very quick to answer any questions or do updates on the Homepage.
Verified Review
Review by Julie, IT and Data Lead in Poole on 10th March 2020
GenPra - by , 10 March, 2020
5 5stars
Would highly recommend Genpra - extremely professional team who provide exceptional customer service. Our practice was looking for a modern website that was easy to navigate and this is certainly what was provided. Very helpful staff who are prompt and efficient. Definitely deserving of a 5 star rating!!
Rating
Would highly recommend Genpra - extremely professional team who provide exceptional customer service. Our practice was looking for a modern website that was easy to navigate and this is certainly what was provided. Very helpful staff who are prompt and efficient. Definitely deserving of a 5 star rating!!
Verified Review
Review by Linda, Practice Manager in Belfast on 10th March 2020
GenPra - by , 09 March, 2020
5 5stars
Fantastic customer service! Really understands how GP Practices work. Also easy to just edit information when you want to.
Rating
Fantastic customer service! Really understands how GP Practices work. Also easy to just edit information when you want to.
Verified Review
Review by Leigh-Ann, Practice Manager in Glasgow on 9th March 2020
GenPra - by , 09 March, 2020
5 5stars
Nothing ever any bother. I do admittedly find it quite difficult sometimes to browse or change things on the website.
Rating
Nothing ever any bother. I do admittedly find it quite difficult sometimes to browse or change things on the website.
Verified Review
Review by Elizabeth, Practice Manager in Glasgow on 9th March 2020
GenPra - by , 09 March, 2020
5 5stars
Having enlisted Genpra to manage our website I can say that from day one they have been excellent in helping us transfer information and helping us set it up. Both Gary and John have been super helpful and their response to queries are prompt. Its minimised the time I need to spend and I am so glad we chose them. I can recommend them enough. Our experience has been extremely positive. Thanks Guys
Rating
Having enlisted Genpra to manage our website I can say that from day one they have been excellent in helping us transfer information and helping us set it up. Both Gary and John have been super helpful and their response to queries are prompt. Its minimised the time I need to spend and I am so glad we chose them. I can recommend them enough. Our experience has been extremely positive. Thanks Guys
Verified Review
Review by Sanji, Practice Manager in London on 9th March 2020
GenPra - by , 06 March, 2020
5 5stars
If I could give more than 5 stars for this company then I would. Great website for GP Practices. Customer Service is excellent. I would strongly recommend them
Rating
If I could give more than 5 stars for this company then I would. Great website for GP Practices. Customer Service is excellent. I would strongly recommend them
Verified Review
Review by Morag, Practice Manager in Glasgow on 6th March 2020
GenPra - by , 06 March, 2020
5 5stars
We are delighted with our new look wesbite with a very contemporary aesthetic. The interface makes editing quick and easy. The team are helpful and responsive. The pricing is excellent value for money.
Rating
We are delighted with our new look wesbite with a very contemporary aesthetic. The interface makes editing quick and easy. The team are helpful and responsive. The pricing is excellent value for money.
Verified Review
Review by Jim, GP in Edinburgh on 6th March 2020
GenPra - by , 06 March, 2020
5 5stars
We'd highly recommend this company for your website. The initial set up was so easy and they're always on hand to support you and answer any questions. Our web presence looks professional, is easy to navigate and a fantastic resource for our patients. It's also incredibly easy to update pages/blogs yourself to keep patients up to date with what's happening in the practice.
Rating
We'd highly recommend this company for your website. The initial set up was so easy and they're always on hand to support you and answer any questions. Our web presence looks professional, is easy to navigate and a fantastic resource for our patients. It's also incredibly easy to update pages/blogs yourself to keep patients up to date with what's happening in the practice.
Verified Review
Review by Jacqueline, Practice Manager in Glasgow on 6th March 2020
GenPra - by , 06 March, 2020
5 5stars
Thoroughly recommend GenPra. Professional looking website that is wasy to navigate. Easy to maintain and update and if you do have a problem however small the team are very responsive.
Rating
Thoroughly recommend GenPra. Professional looking website that is wasy to navigate. Easy to maintain and update and if you do have a problem however small the team are very responsive.
Verified Review
Review by Christine, Practice Manager in North Tyneside on 6th March 2020
GenPra - by , 06 March, 2020
5 5stars
Fast, prompt, first class customer service. All queries answered quickly and efficiently, Gary and team do a great job. I would thoroughly recommend.
Rating
Fast, prompt, first class customer service. All queries answered quickly and efficiently, Gary and team do a great job. I would thoroughly recommend.
Verified Review
Review by Gillian, Practice Manager in Edinburgh on 6th March 2020
GenPra - by , 05 March, 2020
5 5stars
If you are looking for a company that provides great websites then this is the company for you. They make it easy to maintain the website yourself but are very helpful if you get stuck and need the help. So I would certainly recommend them
Rating
If you are looking for a company that provides great websites then this is the company for you. They make it easy to maintain the website yourself but are very helpful if you get stuck and need the help. So I would certainly recommend them
Verified Review
Review by Suzanne, Assistant PM in London on 5th March 2020
GenPra - by , 05 March, 2020
5 5stars
Excellent customer service, in particular from Gary. Thank you so much for sorting out the website and the additional requirements in an efficient and timely manner. Much appreciated!
Rating
Excellent customer service, in particular from Gary. Thank you so much for sorting out the website and the additional requirements in an efficient and timely manner. Much appreciated!
Verified Review
Review by Craig, Practice Manager in High Wycombe on 5th March 2020
GenPra - by , 03 March, 2020
5 5stars
Genpra offer an excellent, knowledgeable, and first class professional service. They value your opinion and offer guidance and support every step of the way. Genpra's after sales care is equally excellent with quick responses and actions. Gary in particular has been extremely helpful. We cannot recommend Genpra highly enough!!!
Rating
Genpra offer an excellent, knowledgeable, and first class professional service. They value your opinion and offer guidance and support every step of the way. Genpra's after sales care is equally excellent with quick responses and actions. Gary in particular has been extremely helpful. We cannot recommend Genpra highly enough!!!
Verified Review
Review by Karin, IT Administrator in Glasgow on 3rd March 2020
GenPra - by , 03 March, 2020
5 5stars
Always helpful, quick to respond and good value for money. Thanks Gary for all your assistance.
Rating
Always helpful, quick to respond and good value for money. Thanks Gary for all your assistance.
Verified Review
Review by Judith, Practice Manager in Clydebank on 3rd March 2020
GenPra - by , 03 March, 2020
5 5stars
GenPra were wonderful to work with. Both Gary and John were very patient, dealing with all our questions and requests for changes and in a very timely manner. Nothing was too much trouble. Their costs are extremely reasonable, especially in comparison to other web design sites. They have provided access to a series of very helpful videos which gives me the knowledge I need to make changes myself to the site to keep it up to date, but even now, if I can’t get something to look the way I would like, Gary is very responsive and helpful. Cannot recommend highly enough!
Rating
GenPra were wonderful to work with. Both Gary and John were very patient, dealing with all our questions and requests for changes and in a very timely manner. Nothing was too much trouble. Their costs are extremely reasonable, especially in comparison to other web design sites. They have provided access to a series of very helpful videos which gives me the knowledge I need to make changes myself to the site to keep it up to date, but even now, if I can’t get something to look the way I would like, Gary is very responsive and helpful. Cannot recommend highly enough!
Verified Review
Review by Jill, Business Manager in Glasgow on 3rd March 2020
GenPra - by , 03 March, 2020
5 5stars
Our Practices have been with GenPra for a number of years. They provide a 5 star service, with a fantastic product that is regularly updated. The patients find it easy to navigate through the website, which contains lots of useful information. We have a large student population and the online registration process makes it so much easier for both patient and practice.I have no hesitations in recommending GenPra to other Practices.
Rating
Our Practices have been with GenPra for a number of years. They provide a 5 star service, with a fantastic product that is regularly updated. The patients find it easy to navigate through the website, which contains lots of useful information. We have a large student population and the online registration process makes it so much easier for both patient and practice.I have no hesitations in recommending GenPra to other Practices.
Verified Review
Review by James, Practice Manager in Glasgow on 3rd March 2020
GenPra - by , 02 March, 2020
5 5stars
Fantastic service, excellent response to any questions or advice you may require, I have recommended GenPra to many of my colleagues and consider them to be extremely helpful and efficient
Rating
Fantastic service, excellent response to any questions or advice you may require, I have recommended GenPra to many of my colleagues and consider them to be extremely helpful and efficient
Verified Review
Review by Ruth, Practice Manager in Glasgow on 2nd March 2020
GenPra - by , 02 March, 2020
5 5stars
We recently changed to GenPra and have found them to be extremely helpful & informative in helping us set up our site. Any issue has been dealt with promptly and efficiently. We have found the the website to be professional and easy to navigate. Excellent service.
Rating
We recently changed to GenPra and have found them to be extremely helpful & informative in helping us set up our site. Any issue has been dealt with promptly and efficiently. We have found the the website to be professional and easy to navigate. Excellent service.
Verified Review
Review by Janice, Practice Manager in Glasgow on 2nd March 2020
GenPra - by , 28 February, 2020
5 5stars
An excellent service. The team are extremely responsive - able to make requested changes on the day if necessary.
Rating
An excellent service. The team are extremely responsive - able to make requested changes on the day if necessary.
Verified Review
Review by Ben, GP in Salford on 28th February 2020
GenPra - by , 27 February, 2020
5 5stars
Have used GenPra for many years now, hassle free, any query/amendments are dealt with straight away. Amazing service.
Rating
Have used GenPra for many years now, hassle free, any query/amendments are dealt with straight away. Amazing service.
Verified Review
Review by Christine, Assistant Manager in Glasgow on 27th February 2020
GenPra - by , 27 February, 2020
5 5stars
Excellent service. Very prompt in answering all our queries. This site was recommended to our practice and we in turn have recommended it to other colleagues.
Rating
Excellent service. Very prompt in answering all our queries. This site was recommended to our practice and we in turn have recommended it to other colleagues.
Verified Review
Review by Cathie, Practice Manager in Glasgow on 27th February 2020
GenPra - by , 26 February, 2020
5 5stars
Excellent website and very easy to use. Gary always responds to any emails very quickly and efficiently.
Rating
Excellent website and very easy to use. Gary always responds to any emails very quickly and efficiently.
Verified Review
Review by Angela, Administrator in Glasgow on 26th February 2020
GenPra - by , 25 February, 2020
5 5stars
They are always very helpful and queries or problems are dealt with efficiently.
Rating
They are always very helpful and queries or problems are dealt with efficiently.
Verified Review
Review by Sharon, Practice Manager in Grimsby on 25th February 2020
GenPra - by , 25 February, 2020
5 5stars
GenPra has made working with our website easy. Any queries are dealt with promptly and advice is always available. Would recommend them to everyone
Rating
GenPra has made working with our website easy. Any queries are dealt with promptly and advice is always available. Would recommend them to everyone
Verified Review
Review by Moira, Practice Manager in Glasgow on 25th February 2020
GenPra - by , 24 February, 2020
5 5stars
We have been using GenPra for many years, they are very helpful and if you have a query or problem they are resolved swiftly. We are very happy with service they provide.
Rating
We have been using GenPra for many years, they are very helpful and if you have a query or problem they are resolved swiftly. We are very happy with service they provide.
Verified Review
Review by Karen, Practice Manager in Glasgow on 24th February 2020
GenPra - by , 24 February, 2020
5 5stars
First class. Put my mind at ease totally, sorted out the website easily, was a weight off my mind!
Rating
First class. Put my mind at ease totally, sorted out the website easily, was a weight off my mind!
Verified Review
Review by Lynne, Practice Manager in Essex on 24th February 2020
GenPra - by , 24 February, 2020
5 5stars
These guys made the whole process so easy. Staff and patients love the new site. Sales and after care superb, nothing is a problem. Your site can be tailored to meet your own needs . Love the flexixibilty we now have to change and add information. These guys put a lot of work into ensuring everything runs smoothly. 5 stars
Rating
These guys made the whole process so easy. Staff and patients love the new site. Sales and after care superb, nothing is a problem. Your site can be tailored to meet your own needs . Love the flexixibilty we now have to change and add information. These guys put a lot of work into ensuring everything runs smoothly. 5 stars
Verified Review
Review by Lorraine, Practice Manager in Glasgow on 24th February 2020
GenPra - by , 21 February, 2020
5 5stars
Extremely easy site for my patients to navigate and Gary makes any changes almost immediately you ask. Much better site for mobile phones to navigate than previous ones I have had. Would recommend most highly to anyone looking at an easy on the eye, up to date and functional website.
Rating
Extremely easy site for my patients to navigate and Gary makes any changes almost immediately you ask. Much better site for mobile phones to navigate than previous ones I have had. Would recommend most highly to anyone looking at an easy on the eye, up to date and functional website.
Verified Review
Review by Kevin, Development Director in Ayr on 21st February 2020
GenPra - by , 20 February, 2020
5 5stars
Very friendly service, Gary is great at dealing with requests to update website and is always done in a quick time frame
Rating
Very friendly service, Gary is great at dealing with requests to update website and is always done in a quick time frame
Verified Review
Review by Tracey, Operations Manager in Lanarkshire on 20th February 2020
GenPra - by , 17 February, 2020
5 5stars
User friendly, professional website. All requests for support are dealt with very quickly and Gary is always extremely helpful. Very impressed with GenPra and would highly recommend.
Rating
User friendly, professional website. All requests for support are dealt with very quickly and Gary is always extremely helpful. Very impressed with GenPra and would highly recommend.
Verified Review
Review by Heather, Assistant Practice Manager in Kilmarnock on 17th February 2020
GenPra - by , 12 February, 2020
5 5stars
It was a great service and so very quick, Very user friendly and informative which is what we needed for patients. We have the ability to make changes and have found it very straight forward. well done GenPra - fully recommend
Rating
It was a great service and so very quick, Very user friendly and informative which is what we needed for patients. We have the ability to make changes and have found it very straight forward. well done GenPra - fully recommend
Verified Review
Review by Dawn, Practice Manager in Kent on 12th February 2020
GenPra - by , 11 February, 2020
5 5stars
I have used GenPra for a number of years now are the service is magnificient. They ensure my website keeps up to date with todays General Practice and all the changes with the GP Contract. I have also had the website completely re-designed to ensure we navigate services to the correct service which Gary done for us with ease. Anything I have asked for they have managed to sort it. Cannot recommend them enough
Rating
I have used GenPra for a number of years now are the service is magnificient. They ensure my website keeps up to date with todays General Practice and all the changes with the GP Contract. I have also had the website completely re-designed to ensure we navigate services to the correct service which Gary done for us with ease. Anything I have asked for they have managed to sort it. Cannot recommend them enough
Verified Review
Review by David, Practice Manager in Glasgow on 11th February 2020
GenPra - by , 08 February, 2020
5 5stars
We have been very impressed with GenPra. They have created a terrific website which is easy to navigate and looks incredibly smart. The team responds very quickly to queries and nothing is too much trouble. I cannot recommend highly enough.
Rating
We have been very impressed with GenPra. They have created a terrific website which is easy to navigate and looks incredibly smart. The team responds very quickly to queries and nothing is too much trouble. I cannot recommend highly enough.
Verified Review
Review by Nollag, Practice Manager in Oxford on 9th February 2020
GenPra - by , 07 February, 2020
5 5stars
Fantastic, user-friendly and professional looking website. Gary is always extremely helpful and responds to requests for support very quickly. Outstanding service from Genpra.
Rating
Fantastic, user-friendly and professional looking website. Gary is always extremely helpful and responds to requests for support very quickly. Outstanding service from Genpra.
Verified Review
Review by Louise, Practice Manager in Bromley on 8th February 2020
GenPra - by , 07 February, 2020
5 5stars
Really pleased with our Genpra website. Looks professional and always a quick response to any queries or help requests.
Rating
Really pleased with our Genpra website. Looks professional and always a quick response to any queries or help requests.
Verified Review
Review by Dee, Practice Manager in Kilmarnock on 8th February 2020
GenPra - by , 06 February, 2020
5 5stars
An excellent service from Genpra. Our new website is user-friendly with lots of useful links and signposting in addition to the usual practice information. The team are very helpful and quick to respond to queries. Highly recommend!
Rating
An excellent service from Genpra. Our new website is user-friendly with lots of useful links and signposting in addition to the usual practice information. The team are very helpful and quick to respond to queries. Highly recommend!
Verified Review
Review by Carol, GP in Motherwell on 6th February 2020
GenPra - by , 06 February, 2020
5 5stars
We have recently changed website suppliers and I have to say GenPra have to date been fantastic. The new website is so much more user friendly than our previous one. It looks modern, is easy to navigate, is professional and the service has been particularly good. Would fully recommend.
Rating
We have recently changed website suppliers and I have to say GenPra have to date been fantastic. The new website is so much more user friendly than our previous one. It looks modern, is easy to navigate, is professional and the service has been particularly good. Would fully recommend.
Verified Review
Review by Debra, Practice Manager in Southampton on 6th February 2020
GenPra - by , 05 February, 2020
5 5stars
Fantastic and professional service each and every time - Gary always responds promptly to any requests and of course the website layout and navigation is superb, and more importantly we have total trust in Gary to provide the safe and secure web service for our patients that we require
Rating
Fantastic and professional service each and every time - Gary always responds promptly to any requests and of course the website layout and navigation is superb, and more importantly we have total trust in Gary to provide the safe and secure web service for our patients that we require
Verified Review
Review by Mark, Practice Manager in Glasgow on 5th February 2020
GenPra - by , 31 January, 2020
5 5stars
I have no hesitation in recommending GenPra. Our new website is professional, responsive, easy to navigate and swift to update. Gary is super speedy at responding to queries and exceptionally helpful. This is a very affordable option for practices and great value for the support available and the final outcome. Thank you!
Rating
I have no hesitation in recommending GenPra. Our new website is professional, responsive, easy to navigate and swift to update. Gary is super speedy at responding to queries and exceptionally helpful. This is a very affordable option for practices and great value for the support available and the final outcome. Thank you!
Verified Review
Review by Katherine, Practice Manager in Leatherhead on 31st January 2020
GenPra - by , 30 January, 2020
5 5stars
Very pleased with our new website. Excellent service, very professional, supportive and Gary has been quick to respond to any questions or queries I’ve had. Would definitely recommend to other practices.
Rating
Very pleased with our new website. Excellent service, very professional, supportive and Gary has been quick to respond to any questions or queries I’ve had. Would definitely recommend to other practices.
Verified Review
Review by Alison, Administrator in Dorset on 30th January 2020
GenPra - by , 29 January, 2020
5 5stars
Delighted with our new website. Excellent professional and responsive service. Happy to recommend to other GP practices.
Rating
Delighted with our new website. Excellent professional and responsive service. Happy to recommend to other GP practices.
Verified Review
Review by Lynn, Practice Manager in Glasgow on 29th January 2020
GenPra - by , 29 January, 2020
5 5stars
Genpra! What can I say? Both innovative and impressive. You always think it is harder that it actually is to effect change, but the transition from the old website to the new was very easy, thanks to the direction from Gary and John. Our new website has been designed to make a significant difference to the patients, helping to signpost them to the best healthcare professional, which is not always the GP. It is easy to navigate and aligns with the Scottish Government promotion of signposting. The editing functionality makes it easy for reception staff to update, with lots of information on how to add text and pages, depending on the needs of the Practice. Fabulous!
Rating
Genpra! What can I say? Both innovative and impressive. You always think it is harder that it actually is to effect change, but the transition from the old website to the new was very easy, thanks to the direction from Gary and John. Our new website has been designed to make a significant difference to the patients, helping to signpost them to the best healthcare professional, which is not always the GP. It is easy to navigate and aligns with the Scottish Government promotion of signposting. The editing functionality makes it easy for reception staff to update, with lots of information on how to add text and pages, depending on the needs of the Practice. Fabulous!
Verified Review
Review by Christina, Practice Manager in Glasgow on 29th January 2020
GenPra - by , 28 January, 2020
5 5stars
Very professional approach. Nice fresh, new, modern website with as much functionality as required - more than previous website where we were limited by the number of pages or tabbed headers. We can have as many buttons on the home screen as sensible. The colour scheme matches our surgery colours and we were even able to have our own badge put on the template. There was a lot of work initially to ensure that the data entered was up to date and correct with many more links to helpful resources than our previous site so we required a GP to proof read in conjunction with the workflow manager but it was an hour or two well spent. We have used this as a tool to attract registrars and to provide detailed information about our training aspects. We are delighted with this website and with Gary's support.
Rating
Very professional approach. Nice fresh, new, modern website with as much functionality as required - more than previous website where we were limited by the number of pages or tabbed headers. We can have as many buttons on the home screen as sensible. The colour scheme matches our surgery colours and we were even able to have our own badge put on the template. There was a lot of work initially to ensure that the data entered was up to date and correct with many more links to helpful resources than our previous site so we required a GP to proof read in conjunction with the workflow manager but it was an hour or two well spent. We have used this as a tool to attract registrars and to provide detailed information about our training aspects. We are delighted with this website and with Gary's support.
Verified Review
Review by Marjorie, Practice Manager in East Kilbride on 28th January 2020
GenPra - by , 28 January, 2020
5 5stars
Really responsive and efficient, helpful throughout and we now have a user friendly website for our patients
Rating
Really responsive and efficient, helpful throughout and we now have a user friendly website for our patients
Verified Review
Review by Michelle, Practice Manager in Edinburgh on 28th January 2020
GenPra - by , 27 January, 2020
5 5stars
We are very happy with our new website. It is comprehensive and yet was relatively easy to build. The Genpra staff are incredibly fast & efficient and always on hand to answer any queries. I would highly recommend Genpra to other practices looking to modernise their website.
Rating
We are very happy with our new website. It is comprehensive and yet was relatively easy to build. The Genpra staff are incredibly fast & efficient and always on hand to answer any queries. I would highly recommend Genpra to other practices looking to modernise their website.
Verified Review
Review by Rebecca, Systems Analyst in Oxfordshire on 27th January 2020
GenPra - by , 27 January, 2020
5 5stars
We are absolutely delighted with our new website - which is working well and easy to update. The support we have received both while designing it and since it went live has been fantastic.
Rating
We are absolutely delighted with our new website - which is working well and easy to update. The support we have received both while designing it and since it went live has been fantastic.
Verified Review
Review by Fiona, Assistant Practice Manager in Edinburgh on 27th January 2020

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