The Digital Journey Planner

The Digital Journey Planner is an online self-assessment system for GP practices. Redmoor Health have developed the system with NHS England, to optimise general practice knowledge, understanding and processes, with the aim to improve patient experience.

The DJP is full of useful tools and resources for improvement, centralised into one place to make it simple for practices to make improvements on their digital journey.

The DJP makes planning improvements easy by generating an action plan based on your answers, giving practices clear and attainable areas for improvement and highlighting the tools and resources available to support with implementation. The DJP is split into modules that focus on specific areas for improvement.

The DJP pricing starts at 10 pence per patient. You can find the full details of what’s included in the Digital Journey Planner at: www.redmoorhealth.co.uk/digital-journey-planner/

Social Media Managed Service

The Social Media Managed Service provides GP practices and Primary Care Networks with high quality patient social media communication, without the burden and pressures associated with managing social media channels.

• Creation of new social media pages or enhancing existing ones.
• Access to the Redmoor Health support centre for queries and coaching (Mon-Friday 9am-5pm).
• Posting regular, relevant content to local communities using a mixture of national campaigns and bespoke posts
• Refresher training and advice on how to manage patient communications.
• Creation of regular campaigns in video, animation and image formats to increase reach and traction.
• Moderation of pages to reduce the pressure on practice teams.
• Creation of closed Facebook groups for patients with long term conditions or their PPG.
• Performance reporting to show the impact of the posts and patient reach.
• Access to resources such as how-to guides, toolkits, and case studies.

The Social Media Managed Service is priced at £499 per page for 12 months.

Communications Managed Service

Redmoor Communications Managed Service is the full-service solution for all your primary care communication and media needs. Communication is vital for GP practices, PCNs and ICBs patient activation it can also help with workforce resilience and retention. Our expert team offer a range of support including patient communications strategies, website audits and public health campaigns.

• Social Media Managed Service
• Communications Strategies
• Website Reviews
• Public Health Campaigns
• Primary Care Branding
• CPD Accredited Communications Training

Digital Managed Service

Redmoor Health’s Digital Transformation Managed Service is designed remove the difficulty associated with recruitment for roles like the Digital and Transformational Lead whilst also providing PCNs with a wealth of digital and transformation knowledge and support. Redmoor Health’s Managed Service provides the full spectrum of digital and transformation support. Our service is bespoke to a PCN’s support requirements and is designed to help PCN’s who are looking to:

• Improve adoption and optimisation of new technology to enhance patient access and experience and increase PCN productivity
• Collaborate in the delivery of enhanced access, shared communications and appointments
• Review and improve the PCN’s digital maturity
• Create a network of digital and transformation leads
• Support the sustainability of general practice services
• Use data, and improve data quality
• Increase operational efficiency including better matching capacity

Redmoor offer three levels of support for the Digital Managed Service, Foundation, Intermediate and Advanced for more information and details on pricing visit: www.redmoorhealth.co.uk/digital-managed-service/

yourHub

Redmoor Health’s yourHub programme is a collaborative and scalable delivery programme that brings people together to optimise processes and technology to create better workforce and patient outcomes.

The programme tackles these issues through the use of hubs, collaborative and integrated ways of working.

• Chronic workforce issues
• Poor estates
• Tight and restricted finances
• Increased patient need and demand
• Ageing technical infrastructures
• Inappropriate digital solutions

The PCN Hub programme allows total flexibility of support. You can decide which stage you want to start at and what your collaboration hub will be focused on. Some popular focuses include developing: admin hubs, non clinical triage or sign posting hubs, online consultation hubs, same day appointment hubs and care navigation hubs.

Our yourHub development framework assists PCNs with implementation in four manageable stages. Each stage contains a variety of support offers which adapts depending upon your requirements.

• PCN Development Planning
• PCN Hub Visioning Workshop
• PCN Hub Programme Delivery
• Evaluation

Redmoor Skills Academy

We know it can be hard to find the time to use and embed technology across health and social care. That’s where we can help. 

Whether it is by training and helping you use and embed technology, showcasing the great work you are doing, or helping you learn from experiences we have been part of elsewhere. We will provide strategic and front line support for as long as you need us.