Premier Patient Line

GP Practice Telecommunications

As part of the Premier Choice Telecom Group, Premier Patient Line has become a leader in specialist telephony solutions for GP surgeries and other medical practices nationwide. Their services have resulted in substantial cost savings for practice managers, as well as significant improvement in patient access.

INVICTA HEALTH – PRIME MINISTER’S CHALLENGE FUND: IMPROVING ACCESS TO GENERAL PRACTICE

For more information on INVACTA health please click here.

Some of the services your practice may require, which Premier Patient Line provides, include:

• improved telephone systems
• state of the art call services
• integrated mobile phone services for staff members
• innovative patient access technology
• refined call recording and logging systems
• disaster recovery support and advice

Premier Patient Line also provide bespoke solutions which complement the individual duties of your particular surgery. Every solution is built with two important things in mind, effective communication and telephony systems, and effective patient access solutions.

Patient Access
One of the biggest complaints that patients level against medical surgeries is that they aren’t able to get through to the surgery in order to make an appointment. A medical practice should have proper and effective knowledge of just how hard it is for patients to connect with their practice.

Telephone Systems
Effective communication and telephony is extremely important for modern GP surgeries and practices of all sizes, but it is not always easy to identify the right solution. Premier Patient Line have helped surgeries identify the right communications systems for over 15 years.