GP Surgery Telecommunications

Increasing demand for UK healthcare – and the resulting pressure on organisations to manage it – is a well-known issue. With budgets tight and resources stretched, any initiative that helps make processes more efficient and treatment more responsive is welcomed.In such a critical environment, a reliable solution is essential and Premier Patient Line, as part of the Premier Choice Group, can provide it.

With experience in bespoke telecom solutions for the Healthcare Sector since 2001, they are ideally placed to ensure you receive the right call solution for your specific surgery needs. As a result, you’ll be able to manage more appointments (and miss less), give patients an all-round better experience, offer relevant advice directly over the phone, and even help them help themselves with self-service call features.

Some of the services your practice may require, which Premier Patient Line provides, include:

• improved telephone systems
• state of the art call services
• integrated mobile phone services for staff members
• innovative patient access technology
• refined call recording and logging systems
• disaster recovery support and advice

Premier Patient Line also provide bespoke solutions which complement the individual duties of your particular surgery. Every solution is built with two important things in mind, effective communication and telephony systems, and effective patient access solutions.

Patient Access
One of the biggest patient complaints is that they aren’t able to get through to the surgery in order to make an appointment. Premier Patient Line can help you improve the communications between your surgery, staff and patients.

Telephone Systems
Effective communication and telephony is extremely important for modern GP surgeries and practices of all sizes, but it is not always easy to identify the right solution. Premier Patient Line have been helping surgeries for over 15 years.