Hanley Consulting stands at the forefront of change management and healthcare technology, dedicated to reshaping the UK's health and care landscape. Our mission is crystal clear: to make a real difference for both patient/citizen and practice by seamlessly integrating healthcare needs with innovative technological solutions, including our pioneering EDATT chatbot solution.

We pride ourselves in keeping up to date with new platforms and systems, ensuring interoperability and data security are at the forefront of delivering change across care systems, services, teams, individuals, staff and patients. 

• Strategy
• Innovation
• Collaboration
• Results

Our services:

Social media management 

Our social media management service helps healthcare providers boost their online presence, reach more patients, and strengthen their brand. We create engaging content and tailored strategies to maximise the impact of their digital channels and reach.

Sign up here.

Surveys and feedback

Engagement surveys play a vital role in improving healthcare services, enhancing patient experiences, and ensuring that care is patient-centered, efficient, and of the highest quality.

Find out more here.

EDATT - Primary Care's #1 Patient Digital Support Assistant (Chatbot)

Say goodbye to the 8am rush at GP surgeries. EDATT, the pioneering automated digital support assistant, is here to revolutionise the patient experience in primary care.

What EDATT Offers:

• Instant Assistance - Meet your patients at their point of need, offering clear guidance to the right service, first time.
• Dynamic Language Support - With the ability to detect and translate into over 60 languages, EDATT ensures no patient is left behind or without access.
• Customisable Experience - Tailor EDATT to match your practice’s branding, creating a seamless and engaging interface.
• Streamlined Processes - Reduce incoming practice demands through self-referral, self-booking pathways, and automated signposting to community services.

Why Choose EDATT:

• Reduce Reception Pressure - Alleviate the stress on your reception staff during peak hours.
• Empower Patients: Enable patients to navigate healthcare services efficiently and independently.
• Enhance Accessibility: Break language barriers and offer inclusive care to a diverse patient base.

EDATT is more than just a digital tool; it's a step towards balancing healthcare demand through patient empowerment and digital enablement. 

Book a demo.