Channel Comms Ltd
Channel is a leading provider of corporate and business phone systems, telecoms, IT and energy solutions.
Innovate your surgery with the multi-award winning Channel Cloud Solution from a leading telecoms provider. Feature-rich with intelligent call queuing, flexible call handling and live call reporting.
Address:
Channel Comms LtdMacrae Road
Eden Office Park
Pill, Bristol
BS20 0DD
Telephone:
0333 200 5140Website:
www.channelcomms.co.ukChannel are proud to have been providing solutions to customers in the healthcare sector for over 20 years. We understand obsolete technology across healthcare organisations is failing to meet the needs of front-line staff and patients and has been detrimental and costly. We are pioneers in the industry, bringing our customers future-proof technology, future-rich with solutions to improve productivity and patient experience.
Future-proofing the way you communicate.
To achieve long term sustainability, organisations must look now to make changes which will future-proof their services, ensuring every day processes can continue to cope, whatever the future brings. Our range of hosted VoIP and cloud telephony offer feature-rich, adaptable solutions – boasting unrivalled benefits in terms of both flexibility and cost. With complete control over diverts, messaging and remote collaboration, you can be confident your phone system will continue to meet demand.
The multi-award winning Channel Cloud Solution boasts features that will change the way in which you and your team will work. One simple platform allows you to video conference with colleagues or patients, instant chat, securely send large files, create teams, group contacts and make outbound calls whilst displaying the surgery number. All from your mobile, laptop or PC, meaning minimal disruption if staff need to work off-site.
- Live Call Reporting - is easy to view and understand. So, you can gain a better overview of how your surgery is operating and adjust.
- Intelligent Call Queueing - one of the most sought-after features. Avoid congested lines and frustrated callers with our intelligent call queuing feature.
- Call Recording - reliable and easy to access call recording to safeguard your staff and patients available on all devices at home or in the office.
- Mobile app - Doctors and receptionists can work from home just as if they were in the surgery, with an app that turns your mobile or laptop into your office phone. Calls can be received, made & transferred using their office extension / number, without using mobile plan minutes.
- Instant Message Updates - The flexibility to change and record updates for callers.
- Increase and decrease the number of phone lines needed at any one time.
Technology Made Simple with Channel
Our team of experts are highly motivated with the drive and determination to succeed customer expectations. Channel provide support and training for all staff on these intuitive yet simple to use phone systems.
Smooth Transfer
Surgeries often put up with systems that don’t work purely because of the hassle of switching. At Channel, we are experts in smooth switch overs, so there is virtually no disruption to service or patient access.
Perfect for Multiple Sites
Future proof your practice with the ability to work at scale, as and when needed. Whether you are a group of practices, Federation or PCN, you’ll be able to share resources and call other practices, as if they were in the same building.
Broadband Full speed ahead with our super-fast super reliable business broadband and Wi-Fi. Slow or intermittent broadband can frustrate staff and reduce productivity. In addition to a range of fast and reliable broadband options to suit your usage and requirements, Channel Comms can offer true resilience in your business broadband, which means you will never lose productivity due to an outage. |
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WIFI Services Keep all your wireless devices up to speed with our range of fast and reliable WIFI services. Choose from a public or private platform for patients and visitors, tailor your package to fit your surgeries needs. |
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Mobile Deals The need for us to work, “Any time. Any place. Anywhere.” is now a normal part of life. If you’ve ever had an issue with changing networks, upgrading your contract, porting numbers or generally dealing with mobile operators directly, we can guide you through the mobile minefield and take the frustration away. |
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Email: | [email protected] |
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Established: | 1987 |
Full Company Name: | Channel Comms Ltd |
UK Company Number: | 03899940 |
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