Non-clinical staff are often asked to support the clinical team in relaying the results of clinical investigations to patients. This informative course will provide delegates with a basic level of understanding of clinical investigations and results, enabling them to empathise with patients accordingly, thereby increasing the quality and effectiveness of patient care.
Objectives
- Understand the process of requesting clinical investigations
- Gain an overview of the frequently requested blood tests and associated conditions/diseases
- Learn the meaning of common investigation abbreviations
- Gain an overview of the parameters for results
- Appreciate the importance of communicating results accurately to patients
Designed for
All non-clinical staff with a responsibility to administer and communicate investigation results.
Practice Index Training includes
- Our unique process
- Support for managers
- Specialist GP practice trainers
- Customised courses