CQC - Policy management

This informative sessions explains the requirements to have, and the importance of managing an appropriate policy library. The session covers mandatory and expected policies from a CQC perspective. Best practice is shared throughout the session.

Objectives

• Understand the difference between a policy and a protocol
• Learn the need for policies and protocols in primary care
• Gain an understanding of the potential pitfalls of not having an extant policy library
• Learn how a policy library should be structured.

Designed for
Current, new and aspiring managers.